Trying to get somebody to answer the phone for 2 days now. When you get the voicemail it says it's…read morefull so that just goes to show you. They don't return any phone calls and it had to take a while for that voicemail to fill up. So they apparently do not return any phone calls. And then they don't answer the phone. They must be doing good business to be able to not return calls or answer the phone. Can't imagine what it's like to actually get there and want something.

Just called and the person answering the call interrupted me in mid sentence and transferred me to…read morea sales person. Asked for help on what material and how much I needed for a driveway. First thing the sales person said to me was I'd have to figure out the materials myself.

How have I never heard of this place?…read more I came in search of a pedestal sink that I had been unable to locate at the big box stores. Walked right in to this unassuming warehouse off Harry Hines and found just what I was looking for. They also have lots of cabinets, doors, and vanities. Be sure to check them out if you're planning any major remodeling work.

Superb experienced staff to help you with most home remodel projects. Excellent selection of…read morehigh-end home fixtures. The staff is just amazingly helpful!

I've used them for several renovations on my house and rental properties. Their prices are…read morecompetitive and the staff is very helpful.

When we did our home remodel one of our contractors suggested Seconds and Surplus for some of our…read moreproducts, which we regret getting because everything we bought, which was a farmhouse kitchen sink, a faucet with a pull down sprayer and a Craftsman front door ended up not worth it. Don't get me wrong, everything looks good, but the quality and craftsmanship of each product is low grade. We had to replace the faucet because the sprayer stopped working. We got a Kohler instead and couldn't be happier. Our farmhouse sink just doesn't drain properly. There isn't enough slope from the 4 corners of the sink to drain downwards towards the drain. You have to use your hand to move any food towards the drain. The Craftsman door though looks beautiful is poor insulated which cheap weather strips, not a tight seal. Here's the bottom line, if you want save a few bucks I guess, and don't care about quality, just looks, then this place is for you and for house flippers who put the cheap stuff in their homes when they rent them or sell them.

In today's environment more unhappy customers tend to take the time to leave negative reviews then…read morethey do when happy. As for me, when dealing with the associates at Seconds & Surplus every interaction was professional and pleasant. My husband and I recently completed the build of our new home and purchased several items from Seconds & Surplus. We purchased two double iron doors, tile for our guest home, and the handles for both doors etc. After installation I had a few concerns and reached out, an associate answered the phone and said the manager was on break, but they would forward those concerns to him so that he could call me back. Honestly, I was going to hold my breath as it usually would take several days to get a call back when calling a business about a concern however when calling Seconds and Surplus the manager, Cordell called me within a few hours. He took the time to listen to my concerns and showed a genuine interest in what I had to say. He asked that he reach out later in the week as he needed to find out what he could do for me. He promptly reached out a few days later with a resolution to my issues. Shortly after speaking to him Mr. Williams, the Regional Vice President reached out via email. He was very professional and even took the time to send me some links on one of the rare concerns I had. I was very shocked and pleased that someone in his position took the time to not only apologize for those few minor concerns but take a moment out of his day to make sure they were all taken care of. Thank you both for making my experience with my purchases and concerns pleasant interactions. Sincerely, Dinah Black "Happy Customer"

I recently ordered odd dimensional wood for trim. It wasn't a small order and they told me it would…read morelikely be 3-4 days because they were backed up with other orders because of a recent ice storm. I asked if there was a way to rush the order and they told me they don't do "rush orders". It's fair because everyone will feel like they need their order fast. In two days they called, my order was ready. I have used them many times before and will continue to get my quality hardwoods from them. The prices are fair, the service is excellent and the quality is the best. Highly recommended!

Fair and honest business. This is my go to for walnut plywood and for walnut, oak, sapele... the…read moreworks! I've always had great service here and that counts for a lot in my book. They are consistently helpful and get me in and out in a timely fashion. I highly recommend using them for any large panel sanding. I was fighting to get an oak tabletop flat when I remembered I could take it here. For about $40 they ran it through the industrial drum sander and got it flat and beautiful. Absolutely worth it!