My nail tech is Sara! She gives excellent pedicures and gently takes care of my ingrown nails when needed. I will recommend to friends!

I ALWAYS enjoy my experience here. I have exclusively been coming here for over 3 years. Pedicures are phenomenally done to a point i can truly relax and enjoy the pamper. It's located in a quiet shopping center with ample storefront parking. read more

Special Nails & Spa LLC - Nice natural look - Nail Salons Near Me - Chester, Virginia

Had a great experience here! Walked in on a Thursday evening and was able to be seen immediately for pedicure and full set ($60 for full set and $55 for pedi) I asked for French tip on feet and hands and they came out so perfectly elegant and simple just like I wanted. Service was quick and when I felt randomly dizzy halfway through my appointment they even got me a water bottle AND lent me a charger for my phone. Definitely will be returning! read more

Special Nails & Spa LLC - French tip almond nails - Nail Salons Near Me - Chester, Virginia

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I had to find another nail salon. My last nail tech has gotten so busy it's almost impossible to get seen and the other just did a horrible job. Found this place on Yelp. Went because of ratings and they take walk ins. They have a variety of techs available with a decent number of stations. Everything is cool. I gave 3 stars because the nail wasn't that clean look. It looks ok but you can see flaws in the paint. The service was great though. read more

Special Nails & Spa LLC - Nail Salons Near Me - Chester, Virginia

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I have been coming to Special Nails for more than 20 years now. The owners Mary and Jimmy are so great. Hana their daughter does amazing designs. The other workers are good too especially Jack, new and young but has great talent. Prices are affordable and about the same as other salons or less. They usually can handle me quickly even if I walk in anytime. I will continue going to this salon because they are like family to me after this many years. They have cards that you get signed after each nail or toe nail visit do you get a free fill in or manicure after 10 visits. Jamie and Berkleigh Van Epps read more

Special Nails & Spa LLC - Halloween 2021 nails by Jack - Nail Salons Near Me - Chester, Virginia

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Based on the reviews, I almost did not come to this salon. However, my lil cousin recommended it so I gave it a try. Back story: I moved back here 3 weeks ago & had my nails done "across the street" from this salon. I barely made it 2 weeks before I had to get another pedi/mani. So in I go. And I was assigned to "Ann". 1) She was able to perform ALL my services without pushing me to someone else, & 2) She frikkin nailed all services! I accumulate lots of dead skin around my big toes due to poor circulation & Ann had no problem getting it all off. I had a chipped toe nail that the other salon just painted over it. However, Ann quickly fixed it & kept right on going. Just a phenomenal job on my pedicure. The massage put me to sleep. Ann recommended I switch from gel nail polish to dip & she was spot on. Baby listen...Flawless!! Yes I highly recommend this nail salon. read more

Every other time I've come here, and this is honestly the best experience I've ever had at any nail salon and that is all thanks to Mary, she is such and amazing technician even with all the calls she had to answer and customers she had to ring up I still managed to get in n out in an hour. Mary's customer service was everything, making sure I love everything from the shape to the thickness down to the exact way i want the initial i got on my ring fingers and also actually having conversations with me, asking about school etc. best person ever, definitely will be going back to see Mary again soon read more

Special Nails & Spa LLC - left hand - Nail Salons Near Me - Chester, Virginia

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nails look bombed only paid $60 i asked for red nails & almond shape. not sure who did my nails because he didn't have a name tag nor talk very much except for when i paid and asked what i wanted, but he was a sweet old guy. i'll let you guys decided whether or not it's worth the trip & money! 10/10 from me. read more

Special Nails & Spa LLC - red nails almond shape - Nail Salons Near Me - Chester, Virginia

This is the closest nail salon to me so I tried it out today. The facility is very small, cramped and it was busy when I arrived. The line moved quickly though and it was my turn for my manicure in no time. Abby suggested a 'shellock'?, the uv colors that lasts for 3-4 weeks & did a fantastic job. It dries hard under the UV light and they are hard right out of the drier. She did the hand massage after the manicure! This is not the kind of salon you go to treat yourself for a relaxing mani-pedi but they surely did a great job! Oh FYI, they only take cash for a tip so you want to go prepared. read more

I have been a customer here for almost 10 years and the service I received today was terrible. Had gel done once on my hands with patchy application and I asked for them to be repainted. The man who serviced me sighed very loudly, spoke to his coworker and tried again for a second time. As he filed my hand I was in pain the entire time. I asked him to be a little more gentle and he kept filing down on my skin with the same force. The second paint job was much worse (photo attached). You can see the lumps of polish making my nails look insane. The second time he removed my nails he did not let the gel soak off completely and filed my nail bed down so much that my hands were stinging. He stormed off and did not ever acknowledge the pain I experienced while he was OVER-filing my nails. Hana had to intervene and do my nails for a 3RD time and still had the same issue of not having the nail evenly coated. I'm sad that I have been a loyal customer and was treated, poorly, made a spectacle out of, and gaslit for not being satisfied with the service provided. I never complain about services done but this was very disappointing. Do not waste your money and time here. read more

Special Nails & Spa LLC - The second paint job you can see my pointer finger, middle finger, and ring finger have WAY too much polish on it. So clumpy. - Nail Salons Near Me - Chester, Virginia

Very dissatisfied with the customer service. This was my second time visiting as a walk-in. The wait is long, they sat me in to soak for a pedicure. I waited so long that they changed my water twice because it was cold. The first time they forgot to add the spa salt and I soaked in plain water. I watched them service three people over me that didn't have appointments and it was obvious that they were regulars. I finally took my feet out of the water, let them air dry (that's how long I was waiting) our on my socks to leave. When trying to leave they apologize and asked me to stay, I ask them for how long and they told me another 10 minutes. I politely declined and left. I wasted an hour waiting. I won't be returning. read more

I visit this location every couple of months. Many times Yen is the person doing my American/French manicure and pedicure. On this particular day I had not called ahead so decided to come in for service. Originally came in for a pedicure and a manicure. I sat down for the pedicure and proceeded to have the owner have to instruct the technician on what to do and how to do it. I had a sinking feeling, but felt that I had had fairly decent service here before. As I'm immersed in my book and relaxing my eyes, I begin to notice that the young lady is not doing a French manicure. She is doing my toenails entirely in white. I have to yell over to one technician that I know speaks English well. The owner comes around and says that he did advise her of what to do. No apologies no discount and I received a wonderful bill of $60 for a pedicure that lasted twice as long and was rushed . I left with no manicure as I ran out of time nothing special at special nails. read more

I was unhappy with my nails, being bumpy and not smooth. My mothers looked even worse very wide, they weren't filed properly n my opinion and we will not be returning read more

I've been going to Hana faithfully for the past few years. Service is always prompt with an appointment and I've never had a problem with my mails that wasn't fixed immediately. My nails always look great and last almost a month. She works to keep my real nails healthy too! read more

Special Nails & Spa LLC - Nail Salons Near Me - Chester, Virginia

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If you plan on going here, go ahead and ask for Hannah. She's awesome! Otherwise the service is inconsistent. It will either be a good experience or a bad one. read more

I was in dire need of an emergency manicure since my engagement pictures were supposed to be the next day. I went into this establishment hoping for the best. Unfortunately my experience was nothing but horrific. The individual that helped me was nice, but he had an insane injury on his right thumb nail. It was completely missing, and looked like it should have had a glove over it. Also, I am pretty sure the utensils they were using were previously used by someone else that was sitting in that chair. My manicure started to chip the VERY NEXT DAY. I also noticed they did not clean the massage chair after someone sat in it for a pedicure, then fifteen minutes later, they sat a girl in THE SAME CHAIR. I probably won't ever give this place another chance. read more

They touched them and let me leave. Came straight home and here they are. I do have a problem with polish drying but this is all gooey and smearing. Do not feel like going back and sitting there. read more

Special Nails & Spa LLC - Just got home from pedicure. - Nail Salons Near Me - Chester, Virginia

Amazing nails! Awful eyelashes. Kim did an amazing job on my nails and followed every one of my requests, which is the only reason why I'll be returning. The eyelash extension bundle was $40 and I ripped them out within the hour. Hannah did everything just right, but they were thick and bulky looking, her patience with my ticks were wonderful, but the eyelashes themselves were HIDEOUS. Never again. Overall for nails, the staff was very friendly and made my sister and I feel so special, and beautiful nails, NO EYELASHES! read more

Service is inconsistent and the wait even with an appointment is ridiculous. I had a 5:00 appointment and at 6:15 left without ever being acknowledged much less serviced. To add insult to injury, they took no fewer than 4 other customers back that came in after me. I've gone here pretty consistently for the better par of a year hoping something would change...I won't be back. read more

First time trying this place since I was close by. Very friendly staff but DO NOT get Henry. He cut both of my big toes while doing pedicure. Then, he cut another toe. I will NEVER go in there again. read more

This salon came at the recommendation of a classmate, we were visiting FT. Lee and in search of a nail salon, after reviewing the commment we figured we try it out. NOTE, we did not make an appointment it stated WALK INS welcome, so myself and two other went there, the person asked if we had an appointment, not even looking up from the client she was servicing...we said no, she said we needed an appointment, just rude no welcome how may I help you. I'd hope the color of green trump the color of black or brown but I guess I'm wrong. No I will not visit this establishment again no matter how many time I come back to VA. read more

The chairs and nail stations are not being wiped clean with sanitizer between clients. Holly did my nails and I noticed she was using the same gross towel for every client. The nail stations were covered in nail dust and old nail pieces and she still had me sit down like the station was ready. She proceeded to use the same dirty dremel to file my nails that she used on the previous client. What if others client's had been cut and blood drawn and transferred a disease to me? Or other clients? It's really disgusting in general but during a PANDEMIC this is atrocious. The area to place you nails under UV light was gunked with nail polish and not clean. The same cheap nail file that looked disgusting was used and the brush to dust off hands is used for every client too...They have signs saying the employees have been trained to sanitize. What a JOKE. read more

Best nail place in the Petersburg area! Very clean, good value, and a friendly staff. If you have a little extra time, ask for Gabi. She is the best, and takes special care to ensure your nails look perfect and are just the way you like them. You won't go home and stare at any mistakes with her! read more

I had an AWESOME experience here!!! I've been living here for a few months and have gone to at least 7 salons looking for the right fit... I can finally say with certainty that I FOUND my salon!!! One stop shop for nails, waxing, eye lashes, and more! Thi and Hana were AMAZING, I will definitely be going back and I'm so glad to have found such a great place that made me feel welcome from the moment I entered the salon! read more

Have not been here in a few months. Jimmy always takes care of me. I love the way he does my nails but it was one time when he kept cutting my cuticles with the drill and it hurt like crap. I don't mind one or two times but he did it at least 5 times. He does a great job but make sure he stays focused! read more

Hannah did my nails this evening and they were absolutely perfect! She was very sweet and took her time to do my nails the right way. I have gone to this nail salon off and on over the years and every time I'm there, they remember me and ask how my job is going. There really is no better place in all of Richmond, trust me I have tried most of them. I think I will be sticking with Hannah and this salon from now on! read more

Didn't even go into the salon because they hung up on me twice and were EXTREMELY RUDE on the phone. I called asking how much a shellac manicure and pedicure cost because there isn't any information on here or a website. She just hung up on me. I thought maybe we got disconnected. Second time I called I asked how much a shellac manicure cost again and she said "you're Vietnamese right?" (I'm guessing they have caller ID) and I said yes?...and she said "you don't have to ask me" and hung up on me. I really don't understand what just happened, but I've never experienced anything like this from a nail salon in my life. I'm glad I didn't just walk into the salon because I can already tell they would be gossiping the whole entire time just because I'm Vietnamese. Learn some manners! read more

Went today and got angry because I paid 5 dollars extra to have my callouses removed only to leave with them still rough and dry. I asked them to fix it and they refused. Also the lady who did my feet didn't even massage my feet during the pedicure. She gave me an attitude any time I asked her for something. Wish I got her name cause I do not want her ever again. Made me more mad because I was the only one with bad service in my group. If the issues had been resolved I wouldn't have left one star but they were argumentative and rude. I will say my friend got an awesome pedicure, massage and the guy did great removing her callouses. If I had her person I would have given 4 or 5 stars. Customer service sucks tho. Too inconsistent for me. I was very unpleased and mad. read more

My mom and I came, without an appointment, at 4 on a Monday. We each wanted a pedicure and a shellac manicure. We were seated in a chair right away and they got straight to work on our feet. That service was great and my girl listened when I wanted my nails shorter and she also recommended doing something fun with the color (adding a slight glitter to the top). My shellac manicure went very well, too. I wanted a pattern I had seen from their Yelp pictures and I got it, with my desired color combo. Overall, it was a good price for what I received and I'm looking forward to showing off my nails for (hopefully) weeks to come. My mom had a French shellac manicure and she liked her's okay. read more

I went for the first time last month & had a good experience with Belen. I went back for my pedi/mani with shellac and it was awful. The foot bath was dirty (there was stuff that looked like tissue on the jets-disgusting!) massage chair broken. It costs $79 for services and my polish looked like a kindergarten student applied it. The shellac was uneven and all over my cuticles. I spoke with the manager that day, but after two hours for such a crappy job, I'm not going to bother going back. read more

Special Nails & Spa LLC - Terrible shellac! - Nail Salons Near Me - Chester, Virginia

I've been here twice now after trying two other places in Chester. This salon is the closest to my home and I wish I had tried them sooner. Both Techs I've had are very nice. They did a good job on my feet and nails. They also both listened when I requested to not have them use the cheese grater thing on my feet. I will defintely will keep going back. read more

My first time here, not real fancy and I will update you on my experience later.......................

Went in in the middle of the day and sat in my pedicure chair for an HOUR before they even started my pedicure. The pedicure itself was great; however, having to sit for an hour and to ask for them to make my water hot three different times was not a good experience. read more

Very great salon. I was very happy with Jimmy on my nails. He looked at the ones I came in with and said No No I am taking these off lol. Wonderful friendly staff and spacious salon. Will be going back. read more

I have been going to this nail salon for about 12 years. They have moved down a few doors to a new spacious location with more services--massage, facials, and an expanded line of nail services. The atmosphere is very restful and relaxing. There are a large number of new chairs for pedicures and everything is clean. read more

Never come here and waste your time on lashes. I came here for a mink fill while I was out of state on business travel. Waste of money, too overpriced. The girl did not even tape my eyes and just started gluing individual lashes, half of them did not even go on my lash line or even attach to my lashes, I could see it and pulled the loose ones off. The girl kept telling me they looked good and then I looked in the mirror and pointed out all the lashes going in the wrong direction, she told me the ones in the wrong direction, we're not the ones she did and I knew that she was getting defensive. I was calm but she could tell I was disappointed at the end. I would have been better off without the fill at all and now my lashes look really phony. I asked to use a lash brush to brush my lashes to make sure they are in the right direction, the girl fumbled through the junk drawer and said she didn't have it. How do you not have something so essential?! I can tell this was like going to a hotdog stand and expecting a filet mignon after my experience. I could have gone to cvs, bought cheap ones and done a better job myself. Total amateur. Maybe they do nails better but they should stop doing lashes. read more

I made an appointment for 6pm and arrived at the salon a few minutes early. I was told to pick my nail color and to go to the pedicure chair for service. I sat in the chair with my feet in the water for 1 HOUR with NO SERVICE. Finally fed up I asked for a towel to dry my feet and left. It seems this place does not honor their appointments. This was my first and last time visiting Special Nails. I would not recommend anyone visit their shop on the weekend even if you do have an appointment. read more

I've been going here for years, never ONCE have they messed up my eyebrows & the pedicures are worth every penny. Great environment to be in to relax. read more

I started going to this salon just by chance in January 2014. I went online looking for a place to get a wax. I got tired of the cramped and less than inviting place I used to go to get my mani -pedis. I was very pleased with my first impression of Special Nails and Spa: spacious, soothing music and inviting décor. I got a great wax with Mary in a very private, spacious and beautiful room: Loved the experience. I went back for wax again and a pedi, again with Mary. I learned that this is the salon's NEW location. They have been here only 15 months - they used to be in another location in the same shopping complex. Lucky me, I discovered it AFTER they moved. Love this place. A little further from me. Worth the drive! read more