Rickie Goldsmith presented himself initially as a trustworthy and reliable plumber who took pride…read morein his work. He was contracted to repair some leaking pipes in the kitchen and baths, under the house, toilets, and leaking pipes under the sinks. We agreed on payment for parts and labor and I sent timely payments for his fees. Over the course of a few months, I followed up with him several times to either complete some of the work he was contracted for, or re-repair some areas thought to have been fixed. I received constant messages that he would be delayed due to health issues or unreliable workers on his team. I was very patient and understanding but after waiting a couple of months, I finally had to pay someone else to fix or complete the work not done by Mr. Goldsmith. I would not recommend this business.

He came in fixed the problem and was nice and so polite sink runs better than ever. He also…read moreinformed us of things that would save us money down the line like drain maintenance.

Very happy! Installed our water heater upstairs. Very reasonable price, on time, easy to deal…read morewith.

Owner, Scott NcDonald knows his stuff. His prices are very reasonable. I would recommend him to…read moreanyone. Even my own family! Good guy

I was asked to pay $494.00 plus the $99.00 diagnostic fee I paid up front for a $20.00 part and the…read moretechnician was only here 15 minutes! Do NOT call AireServe because they will try to steal your money.

We always have professional and friendly guys from Aire Serve…read more Always on time. They know what they are doing and do a great job. very nice ! Everyone has been great. Love having my contract so I do not have to worry about anything.

Our HVAC was 15 years old and was serviced several times in the past 12 months and needed…read morereplacing. Gary Melville came out and gave us an estimate to upgrade to a better unit. The cost was a very fair price and we agreed. When the unit came in he scheduled the appointment to have it installed. It took about 4 hours and everything went smoothly. That was 2 months ago and the system is working great! Thanks Gary and Air One! Mike & Denise

I have used this company for 12 years. They installed new systems & they are top notch in providing…read moremaintenance services to HVAC systems. They thoroughly check all aspects of the heating & cooling systems, plus check the hot water heaters. Their maintenance program keeps the systems in good repair, making sure they give optimal, long years of service. Communications are good in that they come at agreed upon times, call ahead, etc. No plans to change providers.

I would most definitely recommend! The entire staff were amazing. The ladies in the office and the…read moretechnicians were both highly educated. The owner PJ came out to assist in the installation of my new unit and furnace. While he was there, he noticed the builders installed my ceiling vents backwards! All these years they've been blowing in the wrong direction and because of PJ's keen eye, he immediately grabbed a ladder and changed them to the proper way to optimize airflow. Going above and beyond like that shows loyalty to your customer. High values throughout the entire business.

He came out in less that 1 hour got it fixed at a reasonable price and I was good to go within 30…read moreminutes. Very polite and respectful to my home. 100% recommend to others!

Absolutely. Great service. Quality plumbing at reasonable cost. Does remodels installation of…read morefixtures. Hot water heaters

I remember reading reviews for this company on Nextdoor in 2023, and after two previous positive…read moreexperiences myself in 2023 and 2024, I recommended this company to others. Based on this August 2025 experience, I have deleted my recommendations for Watertight on that site. Our two previous positive experiences with this company were to 1. repair a leaking spigot next to the driveway and 2. repair a leaking pipe underneath the bathroom sink. Both prior experiences were OUTSTANDING, so we continued with this small business. For the life of me, I can't determine what changed with this company. Is it the economy that is causing many people to cut spending and tradesmen are being drastically impacted? Is it something else? I'll never know, nor do I care. Our request was to snake a laundry drain that we have done with a licensed plumber every two years when the same issue occurs. While we have used a large local plumbing company for the last twenty years, we try to support small business when we can, sometimes to our own detriment, as in this case. I ultimately called our prior company the day after Watertight came back out, and they successfully rectified the issue. It was well worth it to have the large company come out as the problem was fixed. Lesson learned. On the first visit for this issue, Jason went into our kitchen after snaking the drain on his own, without asking first. The laundry room and kitchen are in two distinct parts of the house. I had no idea he was in there, until he started talking loudly, signaling me to come in for him to show me something. One thing that differed about this experience was Jason telling us that replacing a kitchen sink pipe and sink itself would improve water pressure. However, as owners of this home since 1995, it is common knowledge (especially among city water/fire department staff) that our area of Shreveport has dealt with lower water pressure for years. Jason suggested that replacing the sink and pipe would improve the issue. Bottom line is it won't, unless the city makes significant upgrades to the plumbing infrastructure in our area, which they won't, due to cost. The kitchen sink in the attached photo is only 3 years old (photo taken on 8/29/25 @7:43 a.m. CST). The second opinion we received from the large company was the sink would make no difference and did not need to be replaced. As a sales trainer with a sales background myself, I interpreted those actions by Watertight as mere upselling, which had never happened before with him. It was definitely off putting. Perhaps the intent was not to "sell", but that's how it came across. My indoor and outdoor Ring cameras confirm Watertight was here for 40 minutes, and this included his upselling discussion attempt in the kitchen. The large company took their time (i.e. the FULL hour) and re-snaked the laundry drain and also snaked the adjoining drain on the roof. There was no additional fee for getting on the roof, as Watertight wanted to charge an additional fee of $75 to get on the roof when he came back to re-snake the laundry drain. Our longtime company charged $150 to snake both drains. Watertight charged $150 to snake the laundry drain only the first time, and additional costs for future visits to rectify the issue. It really made a difference when a company takes its time (i.e. the full hour) and addresses the issue from all angles. We cut our losses and moved on when hearing about the additional fees, before "throwing good money after bad" as they proverbial saying goes. Finally, I wish this business nothing but the best. This experience disappointed me. However, I'm pleased to report I'll be sticking to large well staffed and robust companies for my future plumbing needs.

needed help with water heater overheating in attic, Mindy and team were great at taking the time to…read moreprovide insight and guidance on how to solve the issue--went out of their busy schedule to help me through back and forth phone calls. Appreciate their knowledge, follow through, and patience when helping me determine what was the the best way to proceed --they are awesome and my new go to plumbers. I highly recommend to anyone!!!

I have used this company for years. They are my primary vendor for property management company…read more They are absolutely phenomenal. I will never use another company. They show up on time, they are honest about what the problem is, they charge a fair price, and they are just good people.

We used H&L Electrical to fix two ceiling fans and dimmer switches on our canister ceiling lights…read more He also installed two electrical receptacles in our bathroom. We found him to be friendly, personable and very knowledgeable. Also did the work within our budget, and cleaned up after he finished the job. We will definitely be calling H&L for all of our future electrical needs.