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    Specialized Auto Sales

    1.0 (4 reviews)

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    Five Star Chevrolet GMC

    Five Star Chevrolet GMC

    (78 reviews)

    Five Star Chevrolet GMC and Five Star Ford of Warner Robins in Warner Robins, Georgia, I want to…read moreshare my frustrating experience with purchasing a used Ford truck. Before buying, I paid over $200 for a pre-purchase inspection at Five Star Ford, where I was told the truck was 100% good to go with no issues. After the purchase, I noticed oil on the ground beneath the truck. Initially, I thought it could've been from something minor like a filter change, but when I brought it back to Five Star Ford, a technician outright confirmed in front of me that the truck was leaking oil and that this was observed the day of the inspection. Despite this, the oil leak--and apparently other issues--were omitted from the inspection report I paid for. I requested an updated inspection report from the general manager to reflect the oil leak and any other undisclosed problems, but he refused to provide one. It's clear to me that these dealerships worked together to push the sale while failing to document known issues with the truck. While the price was adjusted slightly after I initially mentioned seeing oil, I feel misled and disappointed by the lack of transparency and professionalism from both dealerships. I'd like an explanation for how this happened and what steps will be taken to make this right. Looks to be a reason this place is rated only 1.8 out of 5.

    I brought my 24 GMC Denali Ultimate to fix an error with the video camera system...Truck only has…read more4200 miles...I called my service attendant Brandon after 2 days and he told me that they were still running diagnostics and they could not pinpoint the problem. I called again on day 6 as I had not gotten any updates, and received the same reply. On day 8 I came by the service area to check on my vehicle and he gave me the same answer. On day 10 I called to check status of my vehicle again and he told me they were still running diagnostics. I told him I was coming to retrieve my vehicle as I did not believe they were working on it at all.. I talked to Jennifer Readett (customer relations) when I arrived and she went to see if she could rectify the situation. I told her I would leave my vehicle in her hands since I never could get a true answer from Brandon. I went back home and maybe an hour later, Jennifer called and notified my that my vehicle was repaired. She (Jennifer Readett) gets an OUTSTANDING review from me but the dishonesty from my agent left me appalled. I figured I would get better service since I bought my last couple of trucks from 5 Star. The repair of my vehicle was a reset of the video system and took less than 30 mins...My vehicle should not have been in the shop for 10 days.

    Kitchen's Towing & Lee's Custom Exhaust - Exhaust

    Kitchen's Towing & Lee's Custom Exhaust

    (8 reviews)

    So my father and I went to Lee's Custom Exhaust a week ago to get advice on which performance…read moreexhaust to go with and Lee (The owner) told us the best muffler to purchase and exhaust tip as well. He told us since we had a 2016 Chevrolet Tahoe LT SUV you will need to go with the Flowmaster 50 delta series since it has the quiet inside the interior/inside of the vehicle. How is Lee's customer service relations to his customers? He is a nice and understandable gentleman very knowledgeable and know what he is talking about when it comes to performance exhaust. He sales Flowmaster and Magnaflow performance exhaust. You will have to setup a appointment time to get your vehicle exhaust upgraded or worked on. Inside the customer waiting room is some what less desirable to wait in but there is a full size couch, fireplace, TV, two chairs. Some parking area but you'll have to find one. Also, There is another business in the same place with Lee's Custom Exhaust next door. All you have to do is go inside of the building and ask for Lee and the guys and ladies will show you the right area he's located. Overall happy with my purchase and the customer service I received at Lee's Custom Exhaust? I am happy and so is my father.

    Kitchen's came through to recover my vehicle after a total loss accident. The driver ensured we…read moreknew where our car would be located for inspection and the hours of service. Upon arriving at the tow yard location days later, the office staff was courteous in providing the keys for us to recover valuables from the vehicle. Additionally, they made the insurance pickup authorization quick and easy.

    Specialized Auto Sales - usedcardealers - Updated May 2026

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