Do not buy anything from this business. They knowingly advertised the mileage of a vehicle with an…read moreodometer that does not work. Within 48 hours of cash purchase, the engine fails. Instead of trying to at least attempt to make things right they have chosen to hide behind the "as is" contract that described a "lifter tick" but does not mention their choice to engage in deceptive advertisement in regards to mileage. There is a serious lack of integrity & ethics within this business. The receptionist flippantly stated that she would not bother her boss with the issue while he was on vacation & that she would "mention" it when he came back. No regard for the customer or honesty.

From the owner: We are a local owned car lot in the heart of Warner Robins, Ga! We offer many options for a buying…read morea car, *buy here pay here with no credit check Down payments as low as $1,000 Down and up! We work with many lenders who understand times are tough, so if you have a bad credit / no credit /Bankruptcy or Repossession, Give us a chance we can get you in a ride as little as $1,000 Down and build your credit! We have low monthly payments, come check us out at we are open monday-saturday 9-6, Or give us a call we will be happy to help you!! feel free to email us, or call!

I wish I could give them a zero rating. Multiple issues to point out…read more 1. Service Tech (Daniel) told me my recall appt would take 1 day. It took 3 days. No courtesy call stating that my car was taking longer than expected. 2. They sent me a video of my car's inspection on the day of drop off. Car sat for 2 full days and they had the nerve to send me the same video 2 days later as if they were working on my car. 3. On pickup day, received my car with a flat tire. I had to buy a new tire for my vehicle. No explanation. I brought my car in with no indicator lights on. That how my vehicle should've been returned. 4. Daniel had the audacity to schedule a future appt without asking me if I even wanted an appt. That appt was cancelled. 5. I WILL NEVER RETURN TO THAT DEALERSHIP FOR MY AUTO SERVICES!!!

The sales was great. The service dept this last service in July. It's like the people had no idea…read morewhat to do, no phone calls. Vehicle was there overnight and nothing was done. The problem I called about was not looked into, and the door handle that I mentioned was having problems. Ordered the part without calling. I'll never go back to 5- star Warner Robins!! Very disappointed

last year my daughter-in law and my son were looking for another vehicle. She found one at this car…read morelot (i use the words car lot very loosely). She wanted it so we went to look at it. This salesman I can't remember his name he sounds Jamaican he said he was leaving to go see his family that day overseas. The car a 2014 Chevrolet Traverse appeared nice clean and well taking care of. He said nothing was major issues So she took his word (they are deaf by the way) We paid $8000 cash for it and left. She went back the day after for something and he was there. Within a week we found out why he was leaving that day. It started missing. So she tried contacting him many times with no reply. She even went there to se him and there he was .That sure was a fast trip overseas. Make a long story short. till this day 7-11-2026 . we have had to put new brake shoes and rotors, new ac pump $3000 worth of top engine work, new radiator, transmission work, new oil pressure sensor and pigtail because it had a 2 prong instead of a 3 prong. funny it should have showed up on the diagnostic when he said they inspect their vehicle before putting them on the lot. a lot of bull if you ask me.to this day we have around$12000 to $13000 in that 4 wheel crap. But it is in very good condition NOW no thanks to 5 star .I am a 32 year old retired state police officer and have never seen as dishonest people in my life. I would advise anyone who's looking at a vehicle. please go somewhere else. else you have plenty of money to lose. 1/2 star

Five Star Chevrolet GMC and Five Star Ford of Warner Robins in Warner Robins, Georgia, I want to…read moreshare my frustrating experience with purchasing a used Ford truck. Before buying, I paid over $200 for a pre-purchase inspection at Five Star Ford, where I was told the truck was 100% good to go with no issues. After the purchase, I noticed oil on the ground beneath the truck. Initially, I thought it could've been from something minor like a filter change, but when I brought it back to Five Star Ford, a technician outright confirmed in front of me that the truck was leaking oil and that this was observed the day of the inspection. Despite this, the oil leak--and apparently other issues--were omitted from the inspection report I paid for. I requested an updated inspection report from the general manager to reflect the oil leak and any other undisclosed problems, but he refused to provide one. It's clear to me that these dealerships worked together to push the sale while failing to document known issues with the truck. While the price was adjusted slightly after I initially mentioned seeing oil, I feel misled and disappointed by the lack of transparency and professionalism from both dealerships. I'd like an explanation for how this happened and what steps will be taken to make this right. Looks to be a reason this place is rated only 1.8 out of 5.

Had a great experience buying a new CRV at Hughes. No pressure, answered all my questions,…read moreexplained all the new safety tech before and during both test drives. Go see Greg to find your new vehicle!

Absolutely terrible customer service Lauretta Smith and staff ! Took my car in for a routine oil…read morechange and they recommended the brakes and rotors be changed. I agreed for the repair and oh how I wish I did not ! Couple day go by with family and kids in the car the caliper falls off locking and engraving the rim and no telling what other damages it caused. Had to get it towed home Hughes came out to put a bolt in and drove it to the dealership which was maybe 5min away. Just to bring it back with more problems every since it has been riding rough and they don't want to replace any of the parts that were damaged cause by HUGHES HONDA missing a bolt that cause this whole disaster ! Please I recommend do not going there but go at your own risk ! FYI they are PRIVATELY OWNED let that sink in !

Me and my husband came in looking for a bigger car at a good interest rate and an amazing monthly…read morepayment and let me tell yall Azaria made it all happen super fast! She made the whole process worth it. She listened to everything we wanted and got us out on a brand new 2026 Tucson! We couldn't be more grateful. Thank you ALM Hyundai in Warner Robins and Azaria for everything!

I would give them zero but you have to give one Now it has…read morebeen 123 days still no title no registration paperwork I need help the temporary tag expired May 20th so now I can't drive the vehicle

If you want to have the most painful car purchase experience possible, then Volkswagen of Warner…read moreRobins is a perfect fit! If you desire professionalism, then you should look elsewhere. If there's no resolution to the numerous issues still pending, we will write a longer detailed review with names of all the employees that made mistakes.

Had talked to sales representative (Chris) via email and text expressed my interest in car told him…read morei was selling my car taken off the work at lunch and coming to see car we talked for two days about this car NEVER was it mentioned others was looking or that I'd need to put a deposit down to "hold" car I head to Warner Robins I text Chris no reply I call and get no answer get 1/2 way there (1.5 hour ride) I call dealership to find out from someone else that the car had been sold!! Very poor customer service I understand a sale is a sale in their eyes but to make it worse I received a email that morning at random saying all cars had been marked down to make room for new inventory (reduced around $300) why would you do that when I never had tried to discuss price I was willing to pay asking price just very poor customer service will not recommend business for anyone