Rob was the best! We had a plumbing mystery and Rob came out, helped us logically through the…read morepossible issues and figured out what was causing the pipe drainage problem. I learned a LOT about all of the plumbing in my house today, which is great. Optimal is on our solid list of home services. Brad came out previously to fix a shower fixture and was wonderful too. Cannot recommend enough. Knowledgeable, thorough and honest. Tough to find these days.

I contacted several plumbing companies to install a new toilet for me. Some companies never called…read moreback and others were insanely expensive. When I spoke with Sammie at Optimal Plumbing Solutions, she was courteous, helpful and arranged for an installer to come to my home and give me a Bid. When he arrived he checked the new toilet in the box, which was ordered online and delivered by Home Depot. Well, the base of the toilet was broken/cracked. I returned it to Home Depot and exchanged it that day for another one. So I called Sammie again and she was able to send the Installer, Rob Graham out again the very next day. So my new Toilet has been installed and Rob took away the old toilet and the large Box and packing materials that the new toilet came in. It took about an hour and his work was very good and the price was fair. I will use this company again in the future as needed.

Customer service from Chelsea top tier. Great response time, clear communication and kind. Adam and…read moreDane were thorough on site while explaining what they were doing and what was happening. Whole team provided feasible suggestions on how to maintain.

I promptly received a service call, even as a new customer. Minor plumbing problem was repaired…read morequickly and I was given extra instruction for maintenance. Very positive experience!

Best ever short notice great pricing super reliable five all the way if anything happens in my…read morehouse or my friends house I'll be contacting these guys. Rob was amazing his crew as well.

I called Griggs Plumbing for a clogged sink. They didn't show up on the day and window of time they…read morepromised and ended up showing up the next day. The technician assessed the clog and proceeded to show me three price scenarios -- between $650 and $800 for a simple clog. He told me all prices are negotiable -- what did I want to pay. I offered $300. He had to call it into the manager and they got back with $500. I told them no and still had to pay a $50 service charge. I hired another licensed plumber who charged me $200. I loved working with this company when it was run by the father, but the son has taken over and is clearly greedy. I did thousands of dollars of business with them and will never call them or recommend them again. They pray on people and try to bilk them for as much money as they can get. Not a sustainable business model

I have had an ongoing issue and two of the nicest gentleman came today and explained the options…read moreand took the time to go through them. I would highly recommend them. Thank you Kelly, Matt and Gabbie.

Wonderful and extremely professional and friendly service…read more Steve and Matt were excellent and handled all my plumbing needs. I am happy to be one of their customers- I highly recommend Professional Plumbing.

Quick response, very helpful, and the service person was very professional. Will use them again.read more

If you don't get a quote before the job, make sure your blood pressure is stable because the…read moresubsequent bill will shoot it through the roof. While the work was done satisfactorily, the charge was extremely excessive, IMO.

Communication is very poor and pricing changed various times. The job was not completed and I am…read morehaving difficulty getting in contact with Chad. The lady that answers the phone and the plumber that actually came out were polite, but it appears Chad is not interested in completing the job. By the way the the change in price is always higher than what originally quoted. Chad, a person that believes in God should follow the word of god, not just quote it when it's convenient. You are unprofessional and not a man of your word. I have pictures to prove you never finished the job.

We've called on Chad twice and both times felt he and his team are the best. Quick response, great…read morework and fair prices. Highly recommend!

Outstanding service from the Christie Plumbing techs yesterday. I had a clogged main in my home…read more They quickly diagnosed and fixed the problem. The one plumber, Brad, even took the time to help me start cleaning up the messes in th showers. Much appreciated!

Shower pipe broke *in the wall* on an occupied rental property on Friday night. Not a good thing!…read moreSaturday AM called Christie's and got a quick callback from plumber (John) who arrived in a few minutes (faster than Domino's Pizza!). Shower pipe had corroded at connection and he fixed it in about 20 minutes. $90 including the new pipe. Christie's has been on Anna Maria Island forever. Trustworthy and reliable.

Had a new water installed a couple of months ago. It was done well but ended up being several…read morehundred dollars more than quoted. There was some disagreement with the company because they said it was more difficult than expected because of how the heater was located. However, I had sent them a photo of the configuration before they came, and they acknowledged receipt.

Contacted this company to replace a disposal and faucet. Price quoted seemed to be reasonable…read more Arranged an appointment for between nine and 12.. at 12 o'clock.no one had shown up. I called the office to see if they were still coming. The response was a bit indifferent. They were backed up. They had another emergency. They would come later in the day. Waited until 330 which time they called me to inform me that they would not be coming. So I can't comment on the quality or the value, but I can comment on their reliability which is zero. Wasted the entire day, waiting for them to come. if they had contacted me earlier and told me not to wait around, it would've been different. I understand emergencies happen but you should let your customer know that you're not coming before they waste seven hours waiting.