Full regret on hiring this company! What was supposed to be a re-plumb of piping from curbside…read moremeter into house. Replaced main water line but as disconnected my sprinkler water line and did not reconnect. Had to call multiple times to get another crew out to reconnect sprinkler piping, When they did show up, they cut out the sprinkler control wiring and just threw the cut out wiring in the bushes! Beyond the lack of a quality installation, this company is not looking out for interests and will end up costing you more on non-plumbing related repairs...a spiteful company and needs to be run out of this market! Dont trust Dan Chauvan (sales guy) or Ricky Kissel (branch manager).

Everything was backed up. Dan Chauvette came out same day, had to go up on the roof to clear…read moreeverything,and then went back with a camera to see what type of pipes we had and to see what had caused the problem. Fortunately it was not the pipes, but a baby wipe. Dont do that. Very happy with Dan's professionalism and the work done.

All hours plumber is a timely, efficient company that helped my residents use their facilities…read morewithout having any shut down. They came out after business hours without hesitation and corrected the issue within an hour. They are super friendly and explained everything. I highly recommend them.

I cannot recommend this company. I paid their service fee and asked them to leave before allowing…read morethem to do any actual work based on my experience with them.

Llona Plumbing charged $350 to install a new garbage disposal. The new disposal makes more noise…read morethan my previous defective one. I found out online that the new disposal cost $85. I called them back out to see why the new disposal is so loud . The tech told me that the noise is normal for a cheap disposal. They don't carry good disposal units only the cheap ones. After the tech left the office called and said I owed them $185 for coming out to tell me nothings wrong, just live with the noise. Llona Plumbing used be a much better company until they merged with another company a few years ago.

Had a plumber come out tonight, he was here 3.5 hrs and I was charged $630 at $180/hr. But when…read morecharged $50 for using his electric drain cleaner I thought that was a bit of a scam. A plumber charging extra for using tools of the trade? So he said it was a total of $740, when I questioned him THEN he told me there was a extra charge for using a credit card. But by check it would be $680. Very sneaky and not so honest. Please ask up front for all hidden fees. By the way the shower drain is still clogged.

The BEST Plumbers around, by far! We have been using Charles…read moreHero Plumbing for many years and couldn't be happier. Linda is the nicest person you will ever speak to and when we decided to change out the toilets in our home, the owner called me back to discuss the different models available and the pros and cons of each (never trying to make us choose the more expensive one). They are super honest, friendly and really know what they are doing. Mike and his crew are the best! I highly recommend Charles Hero Plumbing.

We've been using Charles Hero Plumbing for a few years now. They do good work, are friendly and…read morecourteous (the plumbers and office staff), are reasonably priced. Unlike the previous poster, I've not had to use this company for anything major - changing out fixtures, leaks, etc. so I can't speak to huge undertakings...but for standard plumbing needs, these guys are great!

If you need a plumber that won't break the bank and backs up their work. I highly recommend Adams…read more Dispatcher, Sheresa was very helpful and professional.

I called this company and told them what I needed. He said he was eating lunch and that he would…read morecall me back in 20 minutes but never did. I called him about an hour later to see if I could schedule a job. He said Thursday sometime. I said ok great. Wednesday evening I called to see if he had a rough estimate on the time he'd be available to come do the job and he said 10-10:30. At 11 he was still not there. I called to see what was up. No answer, left voicemail and no return call. At 11:30 I called again because again no one had showed up yet. Again, no answer, left voicemail, and again, no call back. I would not refer this company to anyone. Very rude and disrespectful! Please don't waste your time with this company.

I used the service after hours, which is understandable that I had to pay for-then I had to call…read morethem back because the job was not done properly, and I had to pay again. I did-I am having plumbing problems again just 6 months later, and another plumber told me I should not have to pay a second time, and certainly not a third, so I called them. The woman that answered started yelling at me. I said that I did not want fight-I would just call another plumber-then I got a message that they were recording the phone call. How funny that they didn't record when she was yelling at me. I would NEVER recommend this company to anyone. I am a business and lost significant revenue due to their incompetence!!

Zach arrived within 1/2 hour of my call late Saturday afternoon for a broken pipe spewing water…read more From my description Zach gave me an estimate over the phone. The actual cost was reasonable and within a couple of dollars of the estimate. He was knowledgeable and thorough. He not only explained the cause, but also addressed the causal problem and showed me the evidence. I highly recommend this company.

We did not have a good experience. We are moving, the…read morehandheld sprayer in the shower wasn't working and needed to be repaired before closing. I called on a Tuesday, was told someone would call next day to confirm date and time they could come out. By Friday, I still had not heard from anyone. I called and they said someone could be out that day at 3pm. I called at 430pm because no one showed up. They said they had to reschedule for Monday at 10am. They arrived around 11 and sat inside the vehicle outside of my front door for nearly an hour. I called the office to find out what was going on and was told they were having lunch. Finally after 12, they knocked on the door. The problem was inspected for 5 mins and they said they had to go to Home Depot for a new filter cartridge. So I could have some idea what that part would cost, I looked on Home Depot website and it cost between fifty and eighty. They came back and it took them 5 minutes to install and 5 minutes to turn the knob and take pictures of water coming out of all 3 locations. I received the bill, if the part cost the highest at eighty, they charged me three times that costing me two fifty. I asked for a breakdown so I could understand exactly what I was paying for but the lady refused. 10 minutes of work and a part that costs eighty is NOT WORTH two fifty! As a frame of reference. We had a bad circuit breaker that went bad. The Electrician had to go to Home Depot for the part. Took 20 minutes to fix, they charged one sixty. No way the plumber should have cost one hundred more for LESS WORK. AND IF, they charge by time, I am pissed because that means they are charging me for them sitting in the truck for over an hour having lunch. UNACCEPTABLE! I will never ever use or recommend these people again.

We had a leak and they were out the next day. The only minor issue was the employees didn't speak…read moreany English. Thank goodness for Google translate.

Danny with Dr. Plumbing was wonderful, on-time, professional, explained everything (including…read morepictures), and got us fixed up quickly for an extremely fair price. Will be using them in the future, very highly recommend!!

I posted on Dunedin Florida Happenings that I needed a plumber to swap out my old water softener…read morefor a new one. Danny responded within minutes. His price was fair, and his work was outstanding. Will definitely use them again. Thanks!