I have had an ongoing issue and two of the nicest gentleman came today and explained the options and took the time to go through them. I would highly recommend them. Thank you Kelly, Matt and Gabbie. read more

Wonderful and extremely professional and friendly service. Steve and Matt were excellent and handled all my plumbing needs. I am happy to be one of their customers- I highly recommend Professional Plumbing. read more

We are extremely happy with this company. Steve came out to fix our toilet, and he was great. He went the extra mile and took time to explain everything and give advice. We didn't feel we were being rushed as is often the case with other companies. Steve was honest, not charging us for things that didn't need fixed. And to top it off, their prices are reasonable. We will use this company again when and if needed. read more

This company gets an A + in our book. We had a broken water pipe flooding our condo property after hours. We called their answering service and we had a team out here within 45 minutes on a Friday night. They turned the water off to stop the flooding and were back first thing in the morning with a team of workers with a truck full of equipment including a back hoe. This could have been so much worse; we highly recommend them, read more

Andy and his team are dedicated to providing outstanding services at reasonable prices. Repiped my home during a kitchen remodel. Will be using Professional Plumbing again when I remodel my bathroom. read more

My go to, no nonsense plumber this time they crawled under the house to fix a leak and replaced a 20+yr old water heater. They were on time and got all the work done in 3.5hrs. A little pricey but worth it for the level of service. read more

Very displeased. This company made an unauthorized credit card charge belonging to my 86-yr. old mother given to them by a legally blind 93-yr. old companion. He could not read the blurry red carbon copy to see they charged $667.00 for a simple garbage disposal and toilet leak check. The tech was there 1 hr. When trying to appeal to the Manager, it was met with no consideration for a reduction in fee--not even nominally for good customer relations. PLEASE DO NOT USE THIS COMPANY. As another reviewer notes, I also wish it were possible to give a minus 10 rating for preying on the elderly. read more

Really great company. On time, courteous, efficient, clean, trustworthy and reasonable. I was extremely impressed with Ben! They will be my go-to plumbers and I will recommend them HIGHLY to all my friends and neighbors. So tired of being bamboozled by other outfits who like to take advantage of people with emergency problems. This is the company you want to CALL! THANK YOU!! read more

Great job guys! "Professional" was the perfect word to use in your company's name. I have been very satisfied every time I have needed them to come out! Being new to the area, I'm very skeptical on who to call. Thank you read more

I cancelled my appointment with this company after dealing with 2 unpleasant people working for the company. I called the number for the company which was advertised on the internet and "Brad" straight up hung up on me when I said I was calling regarding an appointment that I made. I thought hmmm it must have been a mistake..... I called back and he shouted a phone number at me and then hung up. I was in complete dismay that "Brad" would represent his company in such a way. I will not be using this company now and I am appalled that they would allow someone so rude to have access to a phone that customers may call. read more

Tony G at Professional Plumbing & Design Inc has been our plumber for several years. He is knowledgeable, courteous, and has a very positive attitude. He spends time to explain what needs to be done to ensure that you can make an informed decision. We are happy that we have found a plumber that we can trust. read more

Though they were unable to fix my problem, they are very honest and very nice and I would recommend.

Had an emergency and Tony came out on the weekend and fixed it professionally and thoroughly and with a great attitude. Asked for him again to fix another real issue that he pointed out and we were really happy once again. Great experience given that plumbing emergencies and issues can be so unpleasant! Recommend. read more

EXTREMELY PLEASED with the service of Professional Plumbing. We've been through three plumbing services and these guys blow them all away with friendly on-time service! Solved our blocked pipe issue and explained what was wrong! Not using anyone else!!! They're the BEST!!! read more

HIGH QUALITY WORK...EXCEPTIONAL CUSTOMER SERVICE....REASONABLE PRICING. We've now had two experiences with Pro Plumbing Design. The first was an emergency repair of a main water valve (argh!) and the second was maintenance required by our condo association after an annual plumbing inspection. Ben did the work both times. He was great - very knowledgable, professional and honest. We will definitely use Pro Plumbing Designs in the future, especially now that we're Pro Plan members - what a great deal! read more

Needed professional plumbing help at my agency today and got it with this company. The employee (I think his name was Tony) hit the ground running and had a plan all worked out in his head of how to fix our problems. It was impressive to watch a real professional at work. read more

Would NOT recommend Nolan. He is rude, tries to bully you, and immediately quotes a higher price than you were given. Inaccurate placement of the pipes, and a lot of attitude about his error. They do show up on time, I'll give him that. read more

I was a bit nervous since the $59 visitation fee was before any work was done, but it ended great. The slow water issue with the kitchen faucet was quickly resolved because they knew where to look and did not just change parts. The removal of the defective check valve fixed the problem. The second problem was frozen washing machine hoses hat Lowes refused to change even though I paid an instillation fee. Allen and his partner attacked the problem and were able to overcome the frozen hose. The men were clean and attentive to their work and I would have them back without question. read more

Some neighbors on our block had problems with their cast iron drains and I thought I'd get ours scoped so I called the plumbing company we had been using for a few years. The tech. that came out told us our drain pipe might last for a few more weeks but that it was in serious shape. He took the video back to the shop and they sent me an estimate that said I needed to get our entire drainage system replaced because of broken pipes, leaks, etc. I called Professional Plumbing and their tech. told us our drains where ok, no breaks or leaks. He recommended that we had them hydro jetted as there was a good amount of scale on the pipes. We scheduled this service and they came out to jet our drain lines. Afterward we were told that our drains were clean, the scaling was removed and we were good. The tech. left us a video so we were able to compare before and after and the difference is remarkable. All of the workers were very friendly and professional, they showed up on time, did the work in as unobtrusive manner as possible, the cost was fair and everything was done well. I'd recommend Professional Plumbing to anyone. read more

Prompt, courteous and knowledgable. The technician (wayne) showed up promptly, identified the problem and within 20 minutes we had water pressure. As we settled the invoice the pot faucet started to leak and he had the "O" rings to sort it out. All done and within a short time. Highly recommend this company. read more

This was the only company that returned my emergency weekend call. Steven promptly came, was very professional and did an excellent job. Their number is going on my list for future repairs. read more

We have used the services of Professional Plumbing on several occasions. They have fixed water main leaks at our office. Re-Piped one of my rental properties as well as cleared drains at our home. They have always been timely and friendly. One of the things that made me comfortable using them was the fact that all of their employees are background checked. Some piece of mind for me and my family. I would highly recommend Professional Plumbing. read more

Exceptional service! Rachel in the office was very helpful & I can't say enough good things about Ben who unclogged our main drain. Very professional, very knowledgeable, very patient with all my questions & very mannerly. Definitely recommend them & we have found our go to plumber! Thank you!! read more

I would like to take the time in thanks you guys for your fast and quick response. We had no toilet and showers for 2 days it take things like this to appreciate the little things in life like a shower and needs. You guys are so awesome. My mother couldn't be more happy you guys saved our Thanksgiving dinner. It was quick fast and at a reasonable price. Thank you very very much read more

Wow! I called this company after a reference from a friend. They came out within 3 hours to handle a backup emergency in a vacation rental... fitting it in to the schedule. The technician, Tony, was amazing! He called me when he got to the property, called again to explain the problem, fixed more than he was asked, and cleaned up the whole mess when he was done. The price was fair for emergency work too. My friend who met him at the property said he was incredibly polite, professional and eager to serve. If every vendor was like this, owning and investment property out of town would be so much easier! I can't say enough to praise this company and Antonio (Tony) Guevera! read more

This is an excellent company to do business with. I've had two projects done, one by Nolan, and one by Juan. They were a pleasure to have in my home, working on some unpleasant business. The results were fantastic. Highly recommended. Roy S., Palmetto, FL read more

I called for a quote regarding installing an espresso machine to a water line. It took them forever to get back to me and Ben was extremely rude! Go elsewhere. read more

Paid these guys to replace a toilet in my rental unit with a new Toto toilet. They did not install the new seat that came with the toilet, but an inferior, off brand one. In addition, they reused some rusted internal parts, while obviously keeping the new ones. This is fraud. Would never use them or recommend them. Karma. read more

Jim Dionian of Professional Plumbing saved the day! We could not have asked for a more knowledgeable, helpful, and friendly guy to replace our leaking hot water heater. Jim explained to us what he was doing every step of the way, and shared some helpful advice. The work he did was TOP NOTCH. We highly recommend Jim if you need a plumbing technician. read more

I had an appointment time set for today from 2-4. At 4:05 they hadn't showed up or called so I called the office. I spoke with Stephanie and she told me they are running late and she will call me right back to let me know when to expect someone. It is now 4:50 and I stilll haven't heard anything from Stephanie or one of the plumbers. I can't rate their work because they never showed but their customer service is lacking. read more