My was hit last summer on Friday July 19, 2024 and was about to go to California. So I was able to…read morehave my towed to their Blue Ash location that Monday morning on July 22, 2024 and I left for California on July 26, 2024. I returned home on August 19, 2024. Almost month later. And my car wasn't finished. I didn't get my car back until almost the end of September. They had to repair the driver's door and frame because a truck backed into it and put a large hole it and damaged it and the rear tire on the passenger side they said. I could not believe that they had my car so long. I had had another car repaired some years ago from a driver damaging the radiator and the front hood from hitting me in the front and the placevthat I took it to in Western Hills had it fixed in a week. That's crazy.

I am extremely unsatisfied with my service through Gerber Collision & Glass. I've consistently…read morereceived notices for the last month that my car would be done on a specific day. My car has been signed out of the tow shop for them to receive for over a month now. They informed me last week they had all of the parts for the repair. Today, one day before I was supposed to pick it up, they messaged me to let me know it wouldn't be ready until next week. That is unacceptable. They have had my car for over a month now for a bumper and suspension repair. I was relying on their consistent messaging that my vehicle would be ready on a specific date. Even an extra day or two would've not been the end of the world. I was supposed to take the car camping this weekend and now I don't have a vehicle big enough for the trip. Not to mention that it took me 8 calls today to get that information. Only after my eighth call did I finally receive my first call back to tell me that it wouldn't be ready until at least the middle of next week.

A great small business find. Repaired my front fender -- paint had chipped and water was pooling…read morecausing more paint to separate. Car looked good as new when we picked it up. Not a cheap price tag, but very happy with the quality of the work. Highly recommend!

This is the kind of body shop I was looking for. No fancy office and no spotless work areas. The…read moreplace just looks like there is some serious work being done there. They gave me an estimate in about 15 minutes, scheduled me in 3 days later, and completed the work a day sooner than estimated. The repair was perfect, the car was clean, and the price was well below the two other estimates I got. I'll be sure not to lose their business card. Paul F.

Took my SUV to Don's in order to get my rear bumper fixed up after I was rear ended. The job was…read moredone quickly and looks great. No issues with Don's! It was a relatively minor repair, but they did a nice job and kept in touch during the process.

If you need body work, this is the place to go. Thorough, skilled, professional, precise, accurate…read morework. The building is a crowded dive but the work is excellent. Over the past 25 years they've worked on several of my vehicles and they are always returned looking like new. Reasonable prices. Very busy shop. The turn around time is often a week or more but they are worth the wait.

Duane Burton, his staff and his company are true professionals. I've been his client for 30 plus…read moreyears. Honest, thorough, easy to work with. I noticed complaints concerning Ricky. Simply untrue. He's competent, a great guy and honest. He has a tough, thankless job and deserves credit for his ability to get things done on time and correctly.

Hands down, the absolute best experience I've ever had with any type of car related thing!…read more I got into an accident at 37 weeks pregnant, went through my insurance to get repairs many weeks later. Rick Penter at Burton's Collision got me an estimate at my time frame quickly, ordered parts, then scheduled my repairs. He was quicker and more responsive than me! Once my 2022 Telluride was with him, he moved quickly and was extremely communicative! He even detailed my car! But seriously the work was perfection, the communication was perfect, and the accommodations was top notch. 15/10 recommendation!

I think they are great I had a serious problem with my vehicle. They picked it up and loaded to the…read moreshop. Had it fixed the same day I give them five star stars. I have three cars, three trucks and four trailers and anytime something needs servicing. I'm getting it to them ASAP.

Place is a dump...cars stacking up need repair..makes the community look like a junkyard on a busy…read morecorner in the community. Either fix the cars, sell them, or move the junkers off site. He has moved the other junkers down to Silverton across from Silverton Hardware store on MontgomeryRoad ..Deer Park -Dillonvale Silverton deserve a better impression.

My Ford Explorer was towed without my knowledge from Cedar Village Assisted Living. It was a 2002…read morewhite Ford Explorer.I have important paperwork that I must have. How do I gain access to to retrieve the things I need.I I am an 80 year disabled widow. All of my identity paperwork was in my Car when it wastowedd

My daughter was in a minor accident and Sora's was one of the star facilities that our insurance…read morecompany uses. They fixed the issue and also asked if we wanted to fix another issue from my daughter opening her door into a metal post. (Dear Lord help me with this child) It was reasonably priced, so I agreed. I was not only impressed by the work they did, they called periodically to give status updates, and they were so friendly if I had any questions. Don't think twice friends, take your car to Sora's