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    Specialty Surgery Center

    4.3 (71 reviews)

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    4 years ago

    Ms. Boni was the absolute best! All the nurses were kind. My boy even got a souvenir bear.

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    4 years ago

    Thumbs up to the entire staff at specialty Surgery Center on Cathedral Rock paula Lynne Jose jay Jamaica lori

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    Page 1 of 2

    Ask the Community - Specialty Surgery Center

    Review Highlights - Specialty Surgery Center

    I want to personally thank (in the order I met them) Dani, Randy, Victoria, Kati, Jess and Erica.

    Mentioned in 4 reviews

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    Queensridge Family Medicine - Queensridge Family Medicine

    Queensridge Family Medicine

    4.3(99 reviews)
    3.8 miWestside

    If I could give this office 0 stars, I would…read more I first visited Queensridge for a consultation last August and paid my $75 copay at the time of my appointment. The entire visit with the doctor lasted less than five minutes. I was then sent for blood work. Even though I had fasted beforehand just in case, I was told the specific test had to be completed before a certain time, so I had to schedule another appointment. When I returned for my second appointment after making another 30-minute drive, I was informed that the phlebotomist wasn't there, so I couldn't even have my blood drawn. After two disappointing visits, I decided not to return to this office. To make matters worse, I later received a bill for an additional $73. I spent over six months trying to get someone to explain why I owed more money after already paying my copay. I called weekly, left countless messages, and never received a return call. Because no one would respond, the balance was eventually sent to collections. I paid the balance just to deal with the collections issue, then disputed the charge with my bank because even they agreed the situation seemed unusual. Despite that, I am still being billed for the same charge. Once again, I spent months trying to get answers with no response. When I finally reached someone, I was essentially told that if I didn't pay, it would simply be sent to collections again. No one could actually explain why I owed the money. I no longer have the insurance I had at the time of my visit, and I was also told the doctor I originally saw doesn't even work there anymore. The lack of communication and patient care at this office is unacceptable. Ignoring patients for months while continuing to bill them and threaten collections is not how a medical practice should operate. If they put even half as much effort into helping their patients as they do collecting money, this situation could have been resolved long ago. I will never return and would not recommend this office to anyone looking for a practice that values communication, professionalism, or patient care.

    The website is polished and professional, and while I can't speak to the quality of care or bedside…read moremanner, my initial interaction left a mixed impression. When I called, I was met with an automated message, standard these days, but there were no options for new patients or to reach medical staff. I stayed on the line without pressing any keys, and a human did eventually answer. They were polite, soft-spoken, and informed me that the clinic operates on a membership model. Digging into the site later, I found that membership runs around $3,200 per year. What's not clearly explained is how this integrates with existing insurance. There's no detail on whether labs, prescriptions, or procedures are billed separately or offset at all. Nothing against the clinic itself, but after watching another practice in town fall apart post-buyout, I'm not eager to throw more money into the healthcare black hole, especially on top of already sky-high insurance premiums. Las Vegas isn't exactly budget-friendly, and this setup seems designed more for the west side crowd with disposable income than for the average patient just trying to get solid care without financial acrobatics.

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    Queensridge Family Medicine - Queensridge Family Medicine

    Queensridge Family Medicine

    Queensridge Family Medicine - Queensridge Family Medicine

    Queensridge Family Medicine

    Queensridge Family Medicine - Have ever seen a doctor displaying something like this?!!

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    Southwest Medical Tenaya Healthcare Center - D' board of ontime-ness which got changed to 45 mins behind for my doctor SWM 2704 Tenaya Jan 17, 2025 Southwest Medical

    Southwest Medical Tenaya Healthcare Center

    2.7(123 reviews)
    0.2 mi

    This location of Southwest Medical is close to home and so convenient…read more PA Amy Constable is so nice and caring. She truly listens and never makes you feel rushed. She is never rude or condescending. Her CNA's and nurses are also the same. I am thankful to have them :) Also, no issues with radiology and urgent care. Great service all around. Check in staff are always nice and helpful. Interior is clean. Parking is plentiful although it can get busy.

    Southwest Medical Associates/ Optum/ United Healthcare are the WORST!!! You cannot get your…read moreprescriptions refilled without 17 calls to them and multiple emails from the pharmacy!! You cannot get an appointment to see a doctor for months!! The care you get is subpar at best!! There isn't an office manager to speak to about the inept care that you're getting!! I absolutely think that the media should know what they're doing to the elderly people that go there to try to get decent care!! They do not care for the elderly such as myself as they should! I have been with Southwest Medical for over 20 years. I should've changed 19 years ago. I will not be with them come October I will be signing with another doctor and Insurance Company. I give zero stars to Southwest Medical, United healthcare and Optum. I thought I had a good physician Patrick Tawil, however he turned out to be just as bad as the rest of them lying, doesn't do his job tells you he's going to do something and then doesn't do it. I was in a hit-and-run accident. My car was totaled, and I really thought that my doctor would be able to help me. NOT!!!! He even went as far as to tell me that he would call me the following week just to check up on me. I never received the call!! He was supposed to call in pain medication for me, he never did that either. DO NOT GO TO SOUTHWEST MEDICAL ASSOCIATES!! IT WOULD BE IN YOUR BEST INTEREST TO NOT HAVE UNITED HEALTHCARE/OPTUM AS YOUR INSURANCE PROVIDER!! They are awful!!! ALSO, UNITED HEALTHCARE AND OPTUM OWN SOUTHWEST MEDICAL ASSOCIATES!!! IT IS A VICIOUS CYCLE, TRYING TO GET ANYTHING DONE FROM THESE THREE ENTITIES!! I GIVE SOUTHWEST MEDICAL, UNITED HEALTHCARE AND OPTUM ZERO STARS!!! HOWEVER, THEY WOULDN'T LET ME LEAVE ZERO STARS!!! The urgent care at Rancho and the one on Tenaya are horrible! They told me nothing was wrong with my knee after my car accident, that it was simply arthritis! When I ended up going there three times they finally did an MRI. I asked them if I should be walking on my knee and they told me no problem. It's just arthritis. Don't worry about it. I ended up having to go to Summerlin Hospital emergency room and they informed me that my knee was dislocated and my meniscus was macerated. They actually gave me some pain medication so that I wasn't in such pain after that. My own doctor couldn't do that for me. I am now going to a great orthopedic surgeon who has helped me tremendously!! He is not part of United healthcare.

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    Southwest Medical Tenaya Healthcare Center - D' hallway behind primary care checkin Southwest / Optum Mon 2-27-24

    D' hallway behind primary care checkin Southwest / Optum Mon 2-27-24

    Southwest Medical Tenaya Healthcare Center - Mammo room

    Mammo room

    Southwest Medical Tenaya Healthcare Center - Raven & Halloween decor at SWM Mon 10-21-24 Southwest Medical

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    Raven & Halloween decor at SWM Mon 10-21-24 Southwest Medical

    Nevada Heart & Vascular Center - Lobby

    Nevada Heart & Vascular Center

    1.9(71 reviews)
    0.8 mi

    I rarely leave negative reviews, but this experience was frustrating from start to finish…read more My appointment was scheduled for 7:00 AM, yet when we arrived, the office wasn't even open. We were left sitting in a cold hallway on uncomfortable chairs for 30 minutes until someone finally arrived around 7:30. If the office doesn't open until 7:30, appointments should not be scheduled for 7:00. After being in a car accident, the last thing you wanted to be doing is sitting around in a hard uncomfortable chair for 30 minutes for no reason. When an employee finally came out, she had a dismissive attitude and didn't offer an apology or even acknowledge the inconvenience. A simple "We're sorry for the wait" would have gone a long way. What made this even more concerning was that the neighboring business told us this happens regularly. They said they've seen several patients arrive for 7:00 AM appointments only to end up waiting outside in the hallway because the office isn't open yet. That tells me this isn't an isolated incident--it's an ongoing scheduling problem. Medical appointments can already be stressful. Patients deserve to be treated with respect, and their time should be valued just as much as the provider's. I hope management addresses this issue by either opening before the first appointment or scheduling patients when the office is actually staffed and ready to receive them. Unfortunately, this was not a good first impression.

    Read the after visit doctor notes and 98% of the things mentioned were either wrong or never…read morementioned to me during my visit. This probably could have been avoided if the doctor actually took the time to speak with me. Instead he rambled off some jokes, said "we'll get you all sorts of tests" before even asking me why I was there. Without explaining anything or going over what my PCP sent him he signed me up for a bunch of pricey tests that I will be canceling as I look for another cardiologist. A few of the reviews touch on this, but it felt like I was being treated like a cash cow to pay the wall of doctors in the waiting room. The reviews don't lie, if you're referred here I highly recommend you go elsewhere.

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    Nevada Heart & Vascular Center
    Nevada Heart & Vascular Center
    Nevada Heart & Vascular Center

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    Specialty Surgery Center - medcenters - Updated September 2026

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