After dealing with so many frustrations and ongoing car issues, I finally had a great experience at…read moreSuperior Auto Service. Their customer service was outstanding--they took the time to thoroughly review my concerns, provided detailed photos in the report, and offered honest recommendations at affordable pricing. Big shoutout to John and Jon for taking such great care of me! I truly appreciated their transparency and professionalism. I would highly recommend their services to anyone!

Sunday night, my car wouldn't start. I had it towed to superior on Sunday night and it was there…read morefor them first thing Monday morning. Superior noted on the invoice that the car was dead on arrival. Said they tested the battery and that they were able to start the vehicle with starting fluid after multiple attempts. Well, to me that means there were something wrong with the car battery. They got the car running and charged me $155. They kept the car all day, over seven hours to do the safety maintenance inspection that I didn't ask for. They didn't ask me either. Two days later, the car would not start again. I called superior to let them know and they said that the battery was OK when it was there. The battery was dead in their own words when they checked it. I don't understand why they didn't replace the battery. I was unable to go to work on my new job on Wednesday, I would think that an auto service center would recognize when a battery needs replaced.. I am homeless and sleeping in my car. I have no money to get it towed. Fortunately, somebody helped me in the Walmart parking lot to get the car running so I can drive it to a Walmart service center. If that kind person did not help me, I would've been stuck there. I would not have been able to go to work. I wouldn't had a place to sleep. Anyway, I think they should've changed the battery on Monday when the car was in their shop. I think they should've recognized that since it was dead on Sunday and Monday and it was a really old battery, they should have replaced it. Since they didn't, it was a big hassle for me not going back to Superior auto service again. It said on the invoice that they recommended that I monitor it. That is ridiculous. I'm supposed to just drive the car around and hope that it starts when I get back in. I would have to have an expense of it being towed. Shouldn't they fix the car so you don't get stranded somewhere ? Walmart charged me $150 for the battery and instillation. Superior charged me $155 and didn't fix the car. They just gave me a list of $2000 worth of stuff that needed to be Repaired.

This review is about Premier Autowerks shop in Williamsport, Md. I took my Land Rover there to have…read morethe coil packs replaced. Before the work started, I told them I wanted the old parts; they even have a box to check for that on the paperwork you have to fill out. When I went to get it back, they said they threw the old parts away. I asked them to get it out of the trash. The man walked back and said it was already thrown in the dumpster. I asked him to get it out of the dumpster, and he said the trash company just picked it up. Within the week, I had the same problem with my Land Rover. I went to another mechanic, and he showed me that the parts were not replaced. I paid over $1600 to Premier Autowerks for nothing. I wouldn't take any vehicle there. That place is a joke.

premier was absolutely great. I have a 24 Mercedes-Benz and they did my B. service very well and at…read morea reasonable price compared to the dealership. When my next service comes up again, I will be taking it back to them.

Whoopdi Do 2007 Subaru…read more Proprietors Nancy and Allan clearly believe in their business, their workmanship, and their customers. They delved through years of records to establish a part warranty claim so that I could receive a cost-effective repair and drive a safely operating vehicle. Foreign Auto Excellence is the kind of Repair shop whose quality and customer support brings back customers.

Alan and Nancy welcomed me into their shop. Alan and Ken knew the particulars of a Subaru and…read moretalked me through their process of a head gasket job. It was also helpful that most of the cars in front of the shops had Subies in front. Another cool thing was Fry, their sons dog, welcomed me in the office when i first went there. Good mom and pop shop, the techs do the job to make it right, and the prices are reasonable. They are willing to work with you on the job within reason. BTW I brought in the 2008 Gold LL Bean limited 2.5NA

I like that they showed me all the inspection forms that show what needs to be fixed. It's good to…read moreknow

4.5 stars. I was from out-of-town and my car broke down late Friday evening due to a broken…read morestarter. Being social-savvy, I surveyed Yelp reviews and picked Churchill Auto based on the reviews, distance, and Saturday hours. I had my car towed to Churchill that night by an independent towing co. (Ugh! $100 for 0.15 miles!) not related to Churchill. Laurel, Churchill's office manager/service coordinator, was a good communicator and pleasure to deal with. I was glad that they could fix my car quickly on Saturday. Extra points for customer service, quick turnaround, and free 12 month roadside assistance. The only downside is the part seemed expensive -marked up a higher than I was expecting. I was charged $250 for a part that cost $145 (72% markup) when the industry average is 35% markup. Aside from that, it was a good experience for this out-of-towner.

I had a pleasant experience getting an alignment done on my 5 series bmw. They finished quickly and…read moreprice was reasonable. They did up charge me for a specialty alignment and were unable to provide me a spec sheet so I Couldnt even see what was done. I will use them again in The future but might specify my wants before they start the work.

I want to love Ken's. But my experiences are like dealing with two different companies . On one…read moreday they are beyond excellent and cannot do enough to satisfy the customer. And to boot, they do work that no one else would touch. For me, that included a complete rebuild of my 2006 transmission in 2024 in their shop. Yes it was costly but it was not a remanufactured tranny and extended the life of my car. If the engine goes, I'll likely return for an engine rebuild rather than a remanufactured engine. On another day, some basic work that should be simple and easy they seem capable of completely missing the mark. Couple this with their reliance on Metro Motor.com and their BG maintenance recommendations and you have what feels like a very hard sell to get your money. The BG recommendations are like a laundry list of what you MIGHT do to your auto if you had unlimited funds and just wanted to spend freely. There seems to be no rnyme or reason to the recommendations either in milage or elapased time. Don't get me wrong. I don't mind paying premiusm prices (which Ken's is) for premium work. That's the issue. I feel like it's sometimes worth it and other times not. I've reached the consclusion that they will get my more difficult jobs but routine maintenance will be handled elsewhere. I wonder if over time they have changed ownership or have new sales incentives in place. It's a shame. I really want them to be like The Car Talk guys from Boston and only do what's right.

ive been a loyal customer of Brownies since I moved here to Walkersville 15 years ago. Honest ,…read moretrustworthy, professional and very respectful. These guys are actually the only mechanics i actually trust when it comes to properly servicing my vehicles. Highly recommend them. Thanks guys.

I found my car mechanic. I took it to them for a second opinion, as someone new to the area, after…read morea bad experience at the dealer. Honest, professional, and considerate of cost.

I stopped by to have my tires checked since the tire pressure light came on. They were so quick to…read moreprovide assistance and to get my car's tire pressure light reset on the dashboard. Highly recommended for customer service

I had a great experience here. My radiator blew while I was in Frederick and I live Hanover, PA,…read moreand they helped me immediately. The service was fast, friendly, and they got me back on the road without any hassle. I really appreciate how quickly they took care of me.

They are a great bunch of guys. Customer service is top tier. That's what I like most and they're…read morevery honest.

Fast service at a good price. Got me back on the road for trip. Good communication and good work.read more