Worst job ever that Tim Evans Dish ... don't tell how much it will cost ... doing the job then…read morepresent price... Cable look like a Child Install cable hangin / not lined up ... reuse old fasteners who are cracked... just ridiculous quality... of a job!I guess that's what Big Bear Lake are happy with ... it's not much quality work to find Soo he is just like the rest. Had to tell him go away ...payed and did it my self ..it was a insult..!!

We own a vacation rental home in Big Bear. Tim has helped us twice now with service, first Dish and…read morenow Spectrum. Tim is absolutely the best guy in town by far, very trustworthy, professional, and smart. He saved us this last time. Thank you Tim!

I gave the Big Bear office a bad review before, but have since changed my mind after meeting with…read moreAndrew again. He is trying his hardest to fix my issue. I'll give him a 5 star if he gets it done. Andrew got it done and rocks!! Thanks for your persistence and getting my issue resolved.

Not worth even 1 star. Been a loyal spectrum customer until you cancel their service. Their…read morerepresentative wants to sell you a new service at the same time they "criticize " the new service you are switching to instead of Spectrum. No where in their literature do they warn you to cancel before the billing cycle but they want to charge you for another month of service when your service has already been cancelled. No wonder their reviews are poor and customers are leaving Spectrum in droves. See other reviews for this business. When profits are the only priority, nothing can be improved.

Tim our technician was Amazing!! Came out same day and Installed a non working Nest thermostat by…read moreadding a transformer for c- wire need. He was prompt, very knowledgeable and affordable. I will definitely use again for any home automation needs!! He also connected nest to 2 phones via google app

We recently bought a home in Big Bear City, Ca. We were in need of outdoor cameras and multiple…read moretelevision set ups. We searched Google and found Bear Valley Automation. We called and spoke to Tim, the owner. He was very friendly and came to check out what we wanted done. We immediately knew he was someone who was honest and trustworthy. He was able to help us with our cameras, TV's, and he installed a Nest thermostat for us. We highly recommend him for all your home security and automation needs.

AVI Tech just finished an installation of a Sonos sound system for our entire house in Palm…read moreSprings, including three sets of speakers in the house, soundbars for four televisions and outdoor speakers by our pool. Jesse came out promptly to provide a bid, which he explained fully and the pricing was very fair. He explained the availability of more expensive options, but also explained why he thought they were unnecessary. The installation occurred exactly when promised and his crew was polite, professional and cleaned up after their work. Jesse then came back later to answer the questions I had after using the system for a couple of days. The system sounds great, is easy to use and my husband finally knows how to control our tv's! Jesse and his crew are the best.

Our WiFi and cell phones were both not working after Frontier and Verizon were to the house. AVI…read moreTech came in and everything is working efficiently again. The owners Erica and Jesse are the best!

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

Robert did an amazing job installing an 85" TV on my wall. He completed the job effortlessly and…read moreit was clear he is highly experienced in what he does. Pricing was fair, he communicated well when providing ETA, and I'm really glad I hired him for the job. Highly recommend Robert to anyone needing TV installation.

The service I requested was performed quickly, quietly and at the price quoted. The noisy dish is…read moregone as it is dangling cables and I am a very happy person.

" Tyrone From Spectrum Video Was Awesome "…read more I contacted Spectrum Video Department because I was having some weird problems with my TV cable internet. Suddenly I had 15 different channels on my TV internet that where their with perfect video, but their was no sound on those channels. But the sound on the rest of all the channels on my TV were perfect. Also channel 44, which is the L.A. Angeles channel, and channel 53, the L.A. Dodgers channel which I watch a lot, but suddenly the video of the games was perfect, but the game sound and advertisements were totally being done in Spanish. It really freaked me out, it was really where'd. Also on a couple of channels, what ever show I was watching was perfectly OK in English, but when they went to a commercial it was also in Spanish. And then it went back to English again. There were some weird things happening. I made a call to Spectrum, and within 5 minutes Tyrone from the Spectrum Video Department started helping me. Tyrone had a great personality, and took his time leading me through several sections of the Spectrum remote control to make changes, upgrades, and re-set many different areas of the online TV internet cable program. After about 20 minutes of listening and following Tyrone's very smart instructions, my TV restarted again and went back to it's original very good and perfect working order. I thanked Tyrone for his great electronic knowledge, and his wonderful customer service attitude. Tyrone was Awesome !

I called Spectrum early this morning to contract for a new Internet service and after establishing…read morethe service I was advised to the nearest Spectrum store to pick up my new router. I told Daniel, the customer service from San Antonio, Tx that there's one outside our gate on Highland Springs Bl and that he'd make an appointment for me. He sent me a text confirming the 11:15AM appointment and that if early can just come in as a walk-in. I arrived at about 10:45 and logged in at their IPad registry which acknowledged that I was early. The room was full with about 11-12 people waiting and there's only 2employees there - a male and female. After 20 mins while chatting with some of the people there, I noticed that my name does not show up in the Chart board, so I went and logged on again and by that time 4 more people had arrived. Still my name did not show up on the list so I thought those with online appointments are entertained separately, so I decided to log on again and NOT reference my on-line reservation. 30-35 have already gone by and by this time all the remaining people there were people eh came way after me. So I walked into the man who's picture I will post here, and told him that I had already placed an order on the phone and if I just show them my ID, they would hand me a box of router. The man asked me to sign in again and wait for my turn. Obviously a little irritated and feeling the discrimination that this idiotic and rough behaving unprofessional staff member, I told him I've been patiently waiting...if you can't serve me and give my router, I'll just go to Verizon. He shouted: "Go ahead and go to Verizon." I walked out and called spectrum customer service and reported the incident but I'm sure that went nowhere. That man does not deserve to work in the customer service industry.

I had an excellent experience with Mykel doing my TV installation and couldn't be happier with the…read moreresults. From start to finish, communication was clear, prompt, and professional. He didn't just show up to mount the TV--he offered expert advice on the best placement for viewing, height, and overall setup, which made a huge difference. The installation itself was flawless and truly exceeded my expectations. Everything was done efficiently, neatly, and with great attention to detail. On top of that, the pricing was very reasonable for the level of service and expertise provided. Much lower than I had expected! If you're looking for a knowledgeable, reliable, and fairly priced TV installation service, I highly recommend Lange's TV, PC & Sound. I would absolutely use them again!

Mykel and his son installed two soundbars in quick time and offered excellent advice about other…read moreservices available. I will surely use his services in the future. Excellent.

YES! I didn't know there was such thing as a service provider with real customer service! Every…read moretime I called direct TV it was long holds and unhelpful runaround answers- or nonstop upselling attempts! Elinkers actually has PEOPLE on the line!! And he didn't read from a script!! Great to see there's a local company that cares about their customers and can answer your questions efficiently! Highly recommend these guys!

From the owner: eLinKers is your Local One Stop Shop for Communication Services…read more DIRECTV, DISH, Charter, HughesNet and all other major local providers. eLinKers Communications specializes in finding and placing your home or business in the best communications packages for you. Residential and Commercial. Single Family Homes to Apartment Complexes. Small Business to Enterprise and Real Estate. Satellite Television, VOIP, Cable, Fiber, Bundles, Phone.

I would not ever call this business again. I spoke to the owner on the phone he seemed very nice…read moreand knowledgeable. We made a apointment for 9am sat and he never showed up. I called and texted and never got a response. So he goes in the beware of losers category Things happen but business at least call and let you know. Still have never heard a word! Very disappointing. .

We were on a search for an aerosol can of spray-air for cleaning. D.Y.I. was all out, but they…read morereferred us to NetworkIT. We easily found it and parked on Bartlett to avoid the Pine Knot parking fun. The owner was 'Johnny on the spot' selling us a can for $12. (Mountain Prices, we're used to it) He was kind and professional, but my favorite part of our visit was his housekeeper. She is about 36 inches tall, a hard worker and pretty proficient with a wet swiffer. She's greeted us back and told us she helps her grandpa "...because he's old". What a cutie! :) Btw, canned air worked like a charm and we are back in business! Thanks NetworkIT