We have been having trouble with service falling out and the remote customer assistance wasn't…read morecutting it. My husband went down to the local office and they got us set up with a tech in less than a day. Jesus came out this AM exactly when expected, found the issue and resolved the majority of it with the reports in for the rest to get handled. He was super kind and responsive to my very inquisitive 4 year old even as he got things done. Appreciate that extra!

We dislike their service so so much that we are researching Starlink which so many people we talked…read moreto LOVE!! The service is just so bad from them in general AND if you are with them do NOT allow them to auto-deduct because they will eventually deduct MORE out of your bank and the bank lets them take it! Stay away from auto deduct !!! Can't wait to go to Starlink!!

YES! I didn't know there was such thing as a service provider with real customer service! Every…read moretime I called direct TV it was long holds and unhelpful runaround answers- or nonstop upselling attempts! Elinkers actually has PEOPLE on the line!! And he didn't read from a script!! Great to see there's a local company that cares about their customers and can answer your questions efficiently! Highly recommend these guys!

From the owner: eLinKers is your Local One Stop Shop for Communication Services…read more DIRECTV, DISH, Charter, HughesNet and all other major local providers. eLinKers Communications specializes in finding and placing your home or business in the best communications packages for you. Residential and Commercial. Single Family Homes to Apartment Complexes. Small Business to Enterprise and Real Estate. Satellite Television, VOIP, Cable, Fiber, Bundles, Phone.

If you are thinking about getting Frontier Internet, you need to get all the information you can…read morebefore having it installed! There are hidden fees they didn't tell me about, if or when I might cancel! They didn't mention that when you cancel, they are going to charge you a $50.00 RESTOCKING FEE! Also, make sure if you cancel and have to return their equipment that you save the Tracking number for the items, I canceled on July 16 2025, a month later the emailed me and said that I still owed them $147.99, when I finally was able to talk to a person, she told me I stilled owed for the last month and I hadn't returned my equipment, thankfully I still had the UPS receipt and gave her the tracking number, so that dropped to bill down to $97.99! I can't understand why they can't get this all together at one time instead of doing over a 2-month period! I certainly do not like the way FRONTIER does business, and I will never do business with them again!

Frontier sales agent lied to me, claimed Frontier service would be $10 less per month than Spectrum…read morefor high speed internet and land line phone service, permanent email address. 1. Frontier does not offer email service. 2. Frontier was the exact same cost per month as Spectrum with mobile phone service included from another carrier, currently provided by Spectrum. 3. Frontier billed me for 2 months, $185, when I cancelled service after 3 days and disconnected their modem. 4. No legitimate customer service is available at Frontier phone lines. Not one single Frontier representative informed me of the reason my account was billed two months, because porting the land line number back to Spectrum from Frontier in their minds, justifies billing me for two months, and sending my delinquent payment to collections, rather than serving the customer, with appropriate billing for 3 days of service provided.

You've actually had decent service but tech-support is bad. However, as a one they change their…read morepolicies about auto pay and decreased my auto pay credit as well as up being our monthly service fee by 10 bucks. So in one month my bill increased $15 which is 20% of my bill. Run. Do not switch your frontier

HORRIBLE experience. I signed up with a door to door salesperson in my area. She made several…read moreclaims that were 100% false. She said that it "was impossible" to have service outages with fiber internet. I knew this was false but let that go. She also assured me that the equipment was owned by me and if I ever cancelled service I would not need to return the EERO's that were provided. Well, none of that was true. Within the first month of service I had four outages with each one lasting multiple days. I work from home and cannot afford to lose internet for multiple days. Each time they assured me that this would be fixed quickly. Each time it took multiple days. Eventually I called to cancel my service. The first person I spoke to said that I would need my account PIN to cancel. I did not have that with me so I said I would call back. I called back after finding my PIN. Weirdly, no one else that I spoke to ever asked for my PIN. Instead the second person I spoke to told me that they would cancel my service. They did so, but then informed me they were going to charge me a cancellation fee and a restocking fee. I asked that those be waived because of my poor experience utilizing the Frontier service. They said that they needed to speak to a supervisor. They put me on hold for around 30 minutes and then hung up the phone. I called back again and this time just asked for a supervisor. I spoke with someone who was somewhat helpful this time. They cancelled my service and waived the cancellation fee but are still trying to charge me a $50 restocking fee. HORRIBLE company, horrible service, DO NOT sign up with Frontier, you will regret it.

WOW, we are so impressed with the level of service we have received from this company. In…read moreparticular, Chris. He is so patient and kind in his explanation (not all of us are tech savvy) he also went 100% above and beyond for us in helping to ensure our event had the connectivity we needed to be successful. I will recommend this company to all of our contacts! Chris, you are an awesome human being, and btw it was a pleasure meeting your son today as well. Thank you kind sir, for all of your hard work. May your business flourish!

I'm usually willing to give people a benefit of the doubt, but honestly, I should trust my gut more…read morewhen there are multiple red flags from the start. I reached out to Empire Satellites Inc after looking online for someone to install my new Starlink dish. Chris responded promptly via text from a different number (red flag number one). Quoted a price for the install - $349, which I thought was reasonable. Set up an appointment for the same day at 2:30pm. At 3:00 get a text that he we will be "couple of hours late" (red flag number two). OK, no problem. Finally shows up at 6:10pm. Started to look around the house to find a good location to mount the dish. Settle on a tall side gable (single story house), but his ladder is only 18', so he says that that's as high as he can mount it, not at the gable apex. Not ideal, but OK. Casually mentions that he charges an extra $100 for the "attic work" (major red flag number three). As if most people expect to have wires hanging on their exterior walls? I don't argue, but at this point I am really expecting to see stellar work quality, above and beyond attention to detail. This is where things really go to shit. Chris gets up to the facia and starts mounting the dish in a mount that I provided. I am looking from below and clearly can see that the mount is not plumb and is wobbling, as he puts three lugnut screws through the facia. He assures me that it is plenty stable. Red flag number four. Drills a hole through the wall for the cable and goes inside the house to fish for it in the attic. In the meantime, I get up the ladder and take a picture of the mount. It is clearly not fully bolted to the facia, with one of the bolts screwed at a 45 degree angle. The thing wobbles like crazy. Thirty minutes later, and two more holes in the ceiling plate from the attic, the cable is still not down to the final location, despite the fact that 5 extra ethernet cables were routed through the same wall from the attic by my electrician a few weeks before. Chris offers to surface mount the wire to the wall in the finished pantry room - ugliest, laziest install ever. Red flag number five. This is when I say "that's enough" and kick him out of my house. He is genuinely surprised when I offer to pay him only $250 for the horrendous job he did, and not the full $450 he was expecting. Before he leaves, he blames me for providing a bad mount for the dish, and tries to upsell his own mount for $100. Unbelievable. I have worked with dozens of subs int he last two years while building my house, and know my way around tools and trades. This was one of the worst experiences. The guy has the worst work ethic and zero integrity.

Desert Wireless is awesome. Great wifi service, great customer service and well worth the price.read more

worst internet in the high desert. some twelve year old that doesn't answer his phone or call back…read moreis the tech support. and the service only works if there is no clouds isn't above 80 degrees or under 65 degrees outside and if there's any wind you better forget about internet. worst money ever spent in my life. get a hot spot instead. faster and can talk to customer service unlike this horrible company.

Kove Spectrum Dovoted to Costumers... Our Net & Tv is down Technician Came fixed 7:30pm - 9:45pm…read more... They dont go with time They go with "Works done"

Update: Absolutely love the personal attention Black Wolf gave to my dad and I by coming out to us…read more WOW. Who does this? I am a care giver and also work out of town, so this was definitely appreciated. It's a challenge to find the time to do self-care and get a cut, let alone find the right stylist for the job. He takes his time to ask questions and also gives suggestions to help you get the perfect cut & style. He is def unique and the only salon service I know of that comes to you! It was also a real pleasure to get to meet his wife. What a wonderful couple that compliment eachother very well! So glad we found him! Thank you Mr & Mrs Black Wolf for your wonderful company and great service!