It's not often you come across a business that's such a pleasure to deal with, but this one really…read morestands out. We're new to Anderson and so happy we stopped in. From start to finish, Genny was kind, helpful, and truly cared about making sure we were happy with our carpet purchase. She made the entire process easy and stress-free. Great customer service and quality product. The installers were professional and efficient. Next project will be our wood floors and we definitely will be back. We couldn't be more pleased!

The fact that MICHAEL came here and said ONE thing to me and ANOTHER to my rent company don't sit…read moreright with me at all. I DO NOT APPRECIATE MICHAEL coming to my home and telling me that he would send his workers out one day next week in advance when he submit the report to my rent company. He said , he would tell me one day in advance so I could move my furniture where he could pull up the carpet , he also stated , his guys would move my bed. I walked him over SEVERAL weak spots in the floor and if he FELT LIKE HE DID'NT WANT TO DO THE WORK OR THERE WERE NO WEAK SPOTS THEN HE SHOULD'VE SAID THAT!!! Another fact is I called TWICE and left a voicemail on Michael phone and there has not been a call back to me! However , I will be leaving a review most definitely!! I Do NOT appreciate this encounter at all.

since one of their employees are gone. I had them come and look at my floor that was supposed to be…read moreparented that was repaired already less than a year ago. things have completely changed with the company and their response time was incredibly fast. they saw the damage to my floor and replaced the entire house. with a different brand. if I knew how to remove a bad review I would but I figured putting a good one up is just as good

Be careful. The customer, unfortunately, has to do the job foreman/project manager's job of…read morechecking behind every nuance of the job, to ensure he is getting what was promised. Details: Full home two-level hardwood floor re-sanding/staining/polyurethane sealing ("3 coats"). A 15k job; 7-figure value home. So, (should be always, but) extra attention to make sure all is right? No, unfortunately. Step 1: all shoe molding comes out (to be replaced new after floor work done) Step 2: floors sanded, stained, 3 polyurethane coats Step 3: new stained shoe molding installed **LAST: project manager/job foreman inspect finished project before getting payment? NOPE. PROBLEMS (x3): I followed project progress, and noted the stair-work was a day behind the rest of the floors. No worries: but I'll check stairs especially well at the end. We are told the project is done and we can walk on floors. Timing seems "too soon," and I am suspicious as to whether they put 3 poly coats on stairs. (1) I immediately notice the polyurethane coating was lacking on the two sets of stairs. Casual inspection made readily apparent that the clear coat was thinner than on the floors elsewhere. I contact owner Josh, who reiterated that he was told 3 coats were there. Josh added that "the lighting" can affect the appearance." I invited him to "re"-assess himself. He *does* offer immediately to have them put on another coat. They do this days later. (2) Then, after work done, and payment given, I inspected home with realtor. We saw several areas of uneven sheen and thickness throughout the main floor the polyurethane thickness. There appeared to be thicker areas of application, and thinner layers applied elsewhere. We reach out again, and were told that these were "uneven drying" issues. He agrees to re-apply on the main level, and they *do* follow-through. (3) Thereafter, I inspect the entire project again, and note improvement on the above two issues. I do note, *very frustratingly,* a ~24" span of a curved short wall where shoe molding was replaced. Instead of using a curved piece of shoe-molding (as had been there before), IT WAS SHODDILY REPLACED WITH TWO *STRAIGHT* PIECES of shoe-molding (see photo), with the expected gaps between the straight molding and the curved wall readily apparent. I texted owner Josh on this 3rd issue, and asked for correction and explanation. Josh would not give an explanation. Only, "we will fix it." Josh told me that I "need to talk to Patrick about when he's doing molding. What? So the company OWNER is telling the customer to coordinate the corrective work of his employees? Uh, okay. Well, "Patrick" did fix it, in the end. My realtor (who had referred them) probably gave the company heat about future referrals. So it *is* now fixed. But here are my problems with Floor Gurus: (A) when the employee was removing shoe molding, he ought to have noted the short curved wall, and SAVED the shoe molding for reuse there, OR discussed issue with job foreman for instruction, not be on "auto-pilot." Doing so would have saved the work of having to soak the wood in order to mold the piece well, etc. (B) with our two notable prior problems, the job foreman/project manager/owner should have had us "dead center" on his radar to "re"-inspect the project to insure no further mishaps. This clearly did not occur. This is top-level customer care that one ought to expect on any project, but especially for a 15k project in a 7-figure home. (C) Beyond that, the project manager or owner (Josh) should have (a) run through the home FIRST to see issues (like curved shoe molding) and instructed workman to save that piece, if apropos. These matters ought to be things they've run into before (work smarter, not harder?) AND, (b) personally inspected the job AFTERWARDS so that HE (not me and my realtor) catches the issues that arise. THEN they are managed BEFORE we note it. This clearly was NOT done. (D) When I brought this last issue up with the owner, Josh, I asked for an explanation, and expected him to validate our issues, *OWN* his mess up, and then *LEARN* from the experience, to improve his own business/employer's business. Were I him, I would have stated, "you're right on all points. We will get it all right for you, and furthermore, thank you for sharing these details with me. I will meet with the demolition (shoe molding removal) team and re-educate them on the matter. And I will be more thorough on confirming that our work in the end is of the highest standard, " or the like. Instead, Josh was defensive, and clearly did not like being called out on the issues. That's a shame for the business and potential future clients. In the end, the work is good after the corrections, but perhaps not worth going through these issues. We are selling our home, and these delays do delay the time we can put the home on the market. It was not simply an "inconvenience."

Don't waste your money. They pour inferior concrete, stamp poorly, cut crooked expansion joints…read moreand tell you to just put a rug over it. They don't stand by their work and blame homeowners for their mistakes. Worst customer service as well as poor craftsmanship. Use anybody else!

These guys are absolutely brilliant! As DJ said when he came out to give me a quote, they may not…read morebe the cheapest, they definitely won't be the most expensive but they will do the job right. And they did. DJ came out that day and took all sorts of measurements, and made calculations, regarding the grading that would need to be done (our yard slopes) and I had the estimate within 24 hours. From then on, as we arranged the date they'd come out, DJ kept me in the loop. I'd had a quote from another company and yes, it was less than theirs, but the person didn't even come out to look at my yard or anything. This company is very professional, very efficient and the team they bring gets on and does what they do, so well. I actually watched them some of the time and they were amazing! If you are needing a concrete driveway then I'd definitely say "go with these guys!". They'll do an excellent job, proficiently, on time and keep you in the loop the whole time!

I'm a detail-oriented person.....with specifics that I want done on work that I have been thinking…read moreabout for nearly 2 years on a home that has drainage challenges, within a small amount of space, and within a specific time-frame. I called Tim and found that he was the same way....nearly identical to me. He paid attention to our many needs for drainage, communication, and landscaping....then processed them, provided solutions, created a fair plan, executed well, communicated extremely well, VERY transparent in every aspect, delivered on-time/on-budget....with a very high quality of work. Best part.....the final product not only met every concern, but it clean-up was impeccable. I cannot recommend him and his crew high enough. Outstanding work from an outfit that knows this business.

im and his crew arrived to our house the day after my call request regarding a possible leak in our…read moreirrigation system. He was very communicative and explained what some of the issues could be. When they arrived, they immediately began investigating the issue. They were able to identify the problem within 15 minutes. While at our home, they also replaced some nozzle heads needing attention. The cost of repair was extremely competitive and reasonable. I can't wait to use Southwestern Irrigation & Landscaping to install our irrigation system at our new home. Thanks so much.

I've had Steamatic at my house about 5 times lately to clean ducts and carpet. They are always…read morevery hard working and polite men and do a good job.

Sam and Chuck were on time, polite, professional as they cleaned the ductwork, coils, dryer vent,…read moreand everything within service requested.

Pat and Richard are the gold standard of general contractors. Their work is amazing and customer…read moreservices is unmatched. I appreciated their expertise and constant communication throughout the total renovation of a luxury downtown condo that I recently purchased. Every detail was accounted for and they always worked to keep the cost within budget. It was an absolute pleasure and blessing to have them with me throughout this project. I have a beautiful home because of them and a trusted resource for future endeavors. Sarah C. Jumper Greenville, SC