The staff at Cricket were very helping in assisting my dear friend with autism figure out the best…read moreplan for him. They were honest, thorough, and went above and beyond to make sure that he was taken care of as a human being. Absolutely exceptional consideration and service.

Brady helped get my new I phone! He was very nice and helpful! Come see him at the Cape Cricket…read morestore!

Ricardo is the only one that seems to know how to fix anything. and it only takes him a couple…read moreminutes he is wonderful!! He is a keeper for sure!

Had a great experience, Mortimer was very helpful in fielding all of our questions and getting our…read morefamily all set up with upgrades and new devices. He even stayed late after close to ensure we got everything transferred over to our new devices. Would highly recommend this location!

BEWARE- I am writing to formally escalate an unresolved issue involving incorrect promotional…read morecredits and misrepresented incentives related to our recent switch to T-Mobile. Despite multiple in-person visits, phone calls, voicemails, and customer service contacts over several months, the issue remains unresolved and continues to result in financial harm. On Friday, October 10, 2025, my wife and I visited the T-Mobile kiosk inside Sam's Club in Cape Girardeau, Missouri, to inquire about the iPhone 17 Pro promotion. We were assisted by a T-Mobile representative, Chris Ide. Mr. Ide advised us that by enrolling in T-Mobile's "Experience Beyond" plan, both of our existing iPhones would qualify for full promotional trade-in credit toward two new iPhone 17 Pro devices. We initially discussed the 256GB models, but ultimately chose to upgrade to the 512GB iPhone 17 Pro models. Mr. Ide explained that we would still receive an $1,100 promotional credit per phone and would only be responsible for the $200 price difference per device, spread over 24 months--approximately $8 to $9 per line per month. Based on these representations, we agreed to switch carriers to T-Mobile and completed the purchase that day. The iPhones were delivered on Monday, October 13, 2025, and our phone numbers were officially ported to T-Mobile at the Sam's Club kiosk on Thursday, October 14, 2025. We reasonably expected the promotional credits to appear on our account within the normal billing timeframe. By November 14, 2025, more than a month later, the promised "iPhone 17 Pro on T-Mobile" promotion had not been applied. We returned to the kiosk and spoke with the manager, Harold Williams. After reviewing our account, Mr. Williams acknowledged the error, apologized, and assured us it would be corrected. He stated he would follow up with us; however, we never received any communication from him. On December 8, 2025, after still seeing no resolution, we again returned to the kiosk and spoke with Chris Ide. At that time, he stated he was unaware the issue remained unresolved. After reviewing our account, Mr. Ide acknowledged that he had made an error during the original transaction and apologized. I informed him that I was scheduled for back surgery in two days and would not be able to continue making in-person visits if the issue persisted. He assured us he would work directly with Mr. Williams to resolve the matter. On December 11, 2025, Mr. Ide contacted my wife and stated that Mr. Williams would be correcting the issue. Despite this assurance, no promotional credits were applied. My wife left multiple voicemails for both Mr. Ide and Mr. Williams on December 12 and December 19, none of which were returned. On December 29, 2025, I contacted T-Mobile customer care and spoke with Christiana at the Oklahoma City call center. While I was on the call, she contacted the Cape Girardeau Sam's Club location and informed me that an assistant manager stated Mr. Williams would contact me later that day. No call was received. That same day, my wife again visited the kiosk and spoke with Chris Ide, who stated Mr. Williams would follow up with us. Once again, no communication occurred. On January 1, 2026, I initiated a T-Mobile customer service chat regarding this issue. I was advised the matter would be reviewed and that I would receive a phone call within 72 hours. To date, no follow-up or resolution has been provided. As of today, this issue remains unresolved. If not corrected, the failure to apply the promised promotional credits will cost us nearly $1,000 over the term of the agreement. We switched carriers and entered into this contract in good faith, relying on the representations made by a T-Mobile-authorized representative. We respectfully request that the originally promised iPhone 17 Pro promotional credits be honored and correctly applied to our account. Additionally, I am deeply concerned about what now appears to be misrepresentation regarding Sam's Club-specific promotional incentives. At the time of sale, Mr. Ide advised us that we would receive a $150 Sam's Club eGift Card, a $200 virtual prepaid card, and an annual $60 Sam's Club eGift Card usable toward any purchase, including a Sam's Club Plus Membership. Based on subsequent information, it now appears these incentives will not be honored. These representations were material to our decision and were relied upon when completing the transaction. Given the length of time this issue has persisted and the number of unsuccessful attempts to resolve it, I respectfully request a prompt review and resolution. Specifically, I ask that the promised device promotional credits be applied, the Sam's Club incentives be honored or an equivalent remedy provided, and written confirmation be issued once the matter is resolved.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

never shop at best buy the people are so rude and never buy a tv there they will never be getting…read moremy business ever again the higher manager was a total karen as a customer we have to do without a tv now cause they woudlnt give us a new tv dont shop there unless you want bad service

Best Buy is on trend with other big name companies, making sure their stores are centered around…read moresales and their phone customer service is focused on on very little else. Follow-through and service and quality and all that-- who needs it, right? So just be warned that if anything goes wrong, you cannot get in touch with this store. Or any actual Best Buy store. The Best Buy central service line is all you'll get. And as they explained many times, they are not allowed to call the stores. As the other review indicates, they will often not be able to locate your "account." Make sure you differentiate what kind of account it is... repairs, replacements, third party alliances, whatever... exact wording matters. My issue was an iPhone replacement. And even when they find your account, unless the solution fits within their narrow parameters of fixing it, good luck chuck. The store was a little iffy itself. The guy was immediately defensive as I said Apple sent me to them for a replacement, offering sort of pre-excuses about why that wouldn't work out. Like, he could have said, ok, let me see what I can do for you. But nope. Anyways, after a lot of pulling of hen's teeth, I forgot to ask if it could be shipped. If you try to go online to change that up, please be aware you have to do that within like, immediately lol. I forget if it is two hours or two days or what. I was wiped out from talking to T-Mobile then Assurant then AppleCare+ on the phone for hours then driving an hour to the store to try to get a same-day replacement... and since you can only call the central line, can't call ahead to see if it will all go right... gotta just take that gamble. Apple Store itself was twice as far away and my gamey leg would NOT drive that far. Anyways. Got to be more careful if you are dealing with these places now. They care about them and not about you. Giving them an extra star for sheer balls.

Very friendly staff! I was able to get all the information I wanted from them about their cable…read moreservice and already set to have them set it up in my home later this week!

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 249 N Main St. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Sikeston Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

How about just answering a VERY SIMPLE QUESTION. What is the strength of my TV signal? That's it!…read moreAfter 15 minutes online still no answer . Go to complain to bbb now