Quick visit to this location on West Wendover. I had to order a new phone and did it online and…read morehad it delivered to store since we are out of town. The rep greeted me promptly and answered my questions.

Poor customer service from several managers. Manager, Jesse showed that he didn't care that…read moreTrenton needed help to get software onto my new computer. Jesse offered me all kinds of excuses. The truth of the matter was many managers were goofing off, not working, while not anyone of the managers helped Trenton to install Trend security, Microsoft windows, Turbo tax, Bing desktop, and etc. We have been regular customers at Best Buy since 2000. Each time service continues to be worse. I will be researching for a different technology supplier. I do not recommend Best Buy. Guilford County Schools teacher. Sandy C

If it were possible to rate Clearwire negative stars, that would be my rating. I have nothing but…read moreproblems with their (supposed) 4G service. 2G is as high as it's EVER gotten...on a very clear day. I live near downtown Greensboro, about 14 miles from their closest tower. My modem is currently OUTSIDE the window, facing directly towards their towers slightly SSE of my house. Here's my speedtest, so you can judge for yourself: http://www.speedtest.net/my-result/3038301453 If for some reason you cannot read it. Its 123 ping, .09mbps download, and .07mpbs upload, which, according to speedtest is an F- rating. It's 11:00PM, I'm the only one awake, using internet on a laptop. Speednet and Yelp are the only tabs open. I think I could hook up the internet to a hamster wheel and get faster results. Clear's engineers have been very nice...just not able to help make this service work. Clear's local store manager is another story entirely. He is the most non-customer service person I have ever met. Seriously. Looking for internet service? Keep on looking. Let the buyer beware....

What ever you do stay away from this company. The service is really bad, from customer service to…read moredownload and upload speed. I had this service for about 6 months and I feel like I have a dial up line. You call and they give you all the excuse in the world and then tell you that someone is going to call you and they never do. I don't like to write review. But I was promise a $100 gift card for signing up and never got it. For $50 a month and the service that I am getting is not worth the hassle dealing with this company. My advise stay away from Clearwire and read nationwide reviews.

Don't sign up. They are scammers. Told me I could cancel in 30 days with no charge. When I tried…read moreto cancel, because their TV stream sucks, they said I owed $100...then charged my cc for $600! I guess it will take another 2 hours of my life to get my 600 back. The worst customer service in the business. Just use anyone else if you have options.

OMG! Never get involved with this company! Their representatives will lie to your face. We told…read morethem we needed cable service for some months until we would be moving in several months. We were reluctant to sign the contract since it was for a one year contract. Like fools we believed the Comcast people on the phone when they told us we would be released from the contract if Comcast did not offer service at the new location we would be moving to. Turns out no Comcast service is offered at our new location. You guessed it. They will not release us from the additional 10 months on the contract. They lied to us and their management explained that Comcast cannot be held responsible for what their employees tell customers. The only thing that matters is what they tricked us into signing. I cannot tell you how poor this customer service is and what an awful experience it has been to do business with this company. We have never encountered anything like it. If I could have rated them with zero stars, I would have. "Caveat Emptor-Let the buyer beware". Now the public is aware!

Believe the reviews, majority of the team do not understand what it means to be in a customer…read moreservice position. These guys would do better in a cubicle role where they don't have to talk to people.

They take too long and is always under-staffed. And they…read moremake you wait to drop off equipment.

This guy is amazing at what he does. I've never seen someone fix my iPad so quickly and…read moreefficiently. He was able to hold a decent conversation while repairing the iPad. His pricing is lower than most but higher than the cheapest. But I'm willing to pay extra to guarantee an actual apple replacement screen and for the lifetime warranty thing that he does. I've tried icracked before with a related repair after hearing some mediocre reviews and honestly they have a ehh (2.5-3 stars) program but the people or "technicians" are horrible. I'm not sure how they passed through their program. He also does a little follow up just to make sure everything is good and asked if I could write a review if I felt that his work was decent and if I wanted to write the review. Well I'm saying, GO TO THIS GUY! He will not let you down I promise!

The internet connection runs everything fine except the two connections I most want to use it for-…read moreto chess.com and to an old MMO I have played since childhood that has packets sized at or under 1 kilobyte. And the deprioritization they put on my miniscule traffic (until I lag 10+ seconds at a time or more- and it's EVERY DAY EVERY HOUR) pushes me to just turn off their internet and use the cell tower, making their service literally 100% worthless. This service provider is 100% worthless.

WARNING - Slow internet AND they keep sneaking in false charges. AWFUL. Never again.read more