The staff at Spectrum-Grants Pass are very kind and caring. Since I'm using crutches, office staff…read morebrought the necessary paperwork out-to me. Luke was very professional when fitting my custom knee-brace, and took time to answer my questions thoroughly. I know this office will be available for any further questions or re-adjustments. A breath-of fresh air to be treated kindly, with respect and professionalism. I highly recommend this office!

Randy has gone above and beyond his Call of Duty working with me. I would have to say every time I…read morecome visit you and your office, all of you are just wonderful and I would recommend you as a 12 and not just a five. Thank you so very much for your help with my insoles!

Last place I'd go! I had a car accident on my way to my appt. and was concerned about letting them…read moreknow, first response said he would contact the F&A clinic for me. Whew, what a relief! I end up with a broken back. (oh no, im broken!!) So I navigate the mo. of Dec. unable to sit upright! then I get this letter! I was shocked!

I am facing a partial amputation with my foot due to a fusion that has gone very wrong and has left…read moreme with very very disabling pain. I was seeing Dr Chase Christensen with southern Oregon foot and ankle and he wanted me to see Dr Josh Millard with Medford Foot and ankle for an urgent partial amputation but because of the below issue from May 2023 they are refusing to see me. We are looking at an amputation and you won't see me, I am sorry all the way around this is absolutely horrific horrific care. By not seeing me and putting this off longer and longer imperial amputation is most likely going to become full amputation. Very very unprofessional and even more disheartening. In May of 2023, I checked in a half hour before my appointment and now I'm 15 minutes past my appointment time. But you have a sign that says if your five minutes or more late for your appointment it will be cancelled and rescheduled. This is absolute not okay. No communication either. And patients that have come in 10 or 15 minutes after me have been called So apparently they tell you to check in 30 minutes before your appointment but they don't say that when they tell you that you need to check in a half hour early. I checked in at 2:08pn with my paperwork out and then they come out to tell me my appointment is running at least 15 minutes behind. Not ok at all.

dr. Johnson is quick and steady and has helped me tremendously with several foot problems. I highly…read morerecommend him!

Yes he is a good dr on foot what I dislike is he does not look at me when he talks to me I have to…read morereally focus lip reading him as I am Deaf use cochlear implant he looks down or moves when he talks he needs to have more eye contact and be more deaf friendly other than that he does help my foot pain he needs to explain options to people why is he tape my feet that confused me there . Johnson just needs to be more eye contact when communicating that all i still will go to him yes

I can't say enough great thing about Expert Mobility. My…read moremother in law was on a tight budget during her injury and they helped us through her injury with the ramp and wheelchair rentals. Prices were fair but the best part is that you could tell they cared about our situation and did anything they could to help. Recommend 100 times!

Good place to get handicap necessities. Awful with repair appointments. Go somewhere else for that.read more

They know what they are doing and they understand your needs…read more Friendly fast service, relaxed atmosphere. Expensive, but great quality, the real deal. I've bought foot braces and knee braces. They show you how to wrap them as some are quite complicated. I wouldn't go anywhere else. You shouldn't either.

When I needed knee PT, this company was recommended. Don't really enjoy downtown Medford, but I…read moreeventually did it. SO glad. I replaced my tennis-elbow brace with a Bioskin. And I am headed back for an ankle brace. Knowledgeable staff. Real focus on you getting the RIGHT solution, and asking enough questions to get to that right solution. Plenty of time to walk around and try it out. The elbow brace is a year old and love it as much today as the day I bought it. Knee brace only used when I need to go hike, etc. If only they had PU service for gimpy walkers who don't want to go to Main St., Medford. [Ashland joke]

Brought my husband for new glasses. And it was a great…read moreexperience Great patient service Every service and question we needed was meet. And the Optician was so helpful in every way! Got the right vision care!

It has taken me a while to write a review. This experience is a few months ago. I'm super thankful…read morefor the care and responsiveness given to my situation. I have low vision and can't work without my glasses. An afternoon before my shift began, my frames broke. I called and asked if they could fix or replace and let them know I had work that day. Within 45 minutes, I had left home, gone to Clair Horn, they gave me loaner frames and I was on my way to work. Thank you to the caring and quick staff at Clare Horn!

PURE CLASS, and TRUE HUMANITARIAN, QUALITY CARE AND STAFF…read more I waited a few months post-op to give this review. I'm blessed to have Dr Leavitt as my eye care specialist and surgeon. The staff here also reflects the leadership at Cascade Eyecare Center, as they say "it all rolls downhill, for better of for worse", and it's definitely for the better here. I cannot recall, or know all their names, but a few- Cassandra in the eyeglass section who ordered a pair of Maui Jim sunglasses for my wife's birthday, Sara (one of Dr Leavitt's assistants), and Tiffany at the payment and scheduling window- and those whose names I don't know or cannot recall, please forgive me. I had cataract surgeries on both my eyes and the resulting restoration of quality eyesight in my case is STUNNING, and I'm ever-grateful to Dr Leavitt and his staff, including those in their surgery center. ABSOLUTELY TOP-SHELF. Point being, QUALITY, QUALITY, QUALITY. NO photos here....and your personal mileage and results may vary, but I went from just hideous vision....to not needing prescription lenses whatsoever, and only use 1.25 readers for very, very VERY small detail work or reading minuscule things. 98-99% of the time I need no help. Again, I'm grateful. Thank you Jesus, and thank you Cascade Eyecare Center.

I see that a Ronald had the same experience that I had due to a worker named Stephanie. She…read morerefused to bill my VSP insurance correctly, and as he stated, she was yelling at me a couple times over the phone. They are a VSP provider. I had the eye exam on 9/3025 and it took until 12/30/25 to actually get the glasses because of her not doing her job correctly. I have gone there about 20+years and this was not the first time she would not bill VSP correctly. I am praying for her because it's very obvious there is something not right in her life. She can destroy Cascade eye center if she doesn't stop her outrageous actions, or maybe she should not work there. It would be nice if she, or someone would at least apologize.

Dr. Heather Holdermann is a very caring doctor. She has excellent advise for other areas of one's…read morehealth, not just feet. I never wait long for my appointments which I appreciate. So glad I found her!

Disappointing. Two different visits referred by Asante ER doc. I asked to review the xrays and…read moreJames Holdermann, DPM said that they did not do that. That's standard practice to show the patient the xrays. I was accused of having osteoporosis hence the reason the foot bone broke. There's no indication of osteoporosis nor testing. I was unhappy by the statement that "age" determines procedures when I am a highly active and physically competitive athlete. There was more but that's enough.