A friend recommended me this shop. But they damaged my wheels and denied that they did that. Tried…read moreto blame me saying I probably did it. I had purchased new wheels only a couple months prior and have NEVER curbed it. Terrible quality of service. They don't care about your car.

I give the place 5 stars, the owner works there too, they are quick and no games. He is blunt,…read morehonest and competitive, been going for over a decade with our 3 cars. I love how people complain cause they charge for air or pressure check. Hey, they get paid to work, if they aren't changing tires or doing alignments they aren't getting paid.

Great service- very quick and affordable. I was from out of town and wish we had something like…read morethis in East TN

I have been coming here for years getting used tires, but recently, I needed my brake pads…read morereplaced. I call and they tell me they can definitely do them. I ended up also needing 2 back rotors but there was a shop right across the street where they also know the staff at TJ's. They explained to me the entire time and showed me exactly what they were doing while fixing everything. They changed all my brake pads and 2 rotors in 45mins. I was in and out. AMAZING SERVICE. I am a forever customer!

One of my tires was low almost everyday for a week. Finally decided to take it in…read more Pulled up to the building. You wait in your car. A technician came right up, texted my tires, found the leak and fixed it. Easypeasy! Only $8. Go here! Highly recommend!

I use Bessemer tire every time to replace my tires. service is great. Only problem I had is when I…read moregot directions it said they opened at 6 but didn't open till 8 and there was no sign in front giving hours.

It never feels good to complain about a small family business, especially one with nice people…read more Cahaba Tire checks those boxes of kindness and being a local business. While Cahaba tire may be a great spot for tires (cannot comment on that), it struggles for more complicated diagnostics. In this case, brought in the car with a set of lights blinking on the dashboard and reduced braking capacity. A simple google search or a question to AI would have immediately pinpointed even a novice to the fact that this was an issue with the brake booster, simply based on the codes. Yet, the crew here immediately jumped to diagnosis of a faulty battery with great confidence. After inquiring if it could be the brake booster (as I already searched the codes myself), they assured that it's not. Well, "mechanics know best", so I thought. Who am I to argue with them. Thus, paid for the battery, got it replaced and sure enough, all the lights came back on after half an hour of driving. Bringing the car back to them, they acknowledged the misdiagnosis, yet said they cannot fix the issue with the brake booster and it needs to be taken to a specialized shop. However, they did not offer to comp any part of the initial repair cost to replace a battery that wasn't the problem at hand, which would have been a reasonable thing to do from a customer service standpoint. In other words, owning up to their own mistakes and that they wasted a whole day for the customer. Sadly, that did not happen. While everyone was very kind and appeared genuine, the result as a customer is a wasted day without result at a mechanic shop due to overconfidence of the team here and a cost of a battery that potentially did not need to be incurred that day (which there is no way to know for certain now).

I went to have the tires I purchased earlier in the year rotated and get an oil change. Being…read morethere already, I asked if they could replace the O2 sensor under the car that I had previously purchased. I was charged $145.00 to unscrew and replace a simple part. It is a basic task requiring no longer than five minutes. I paid the extreme amount anyway and left. A mile from the shop, the hubcap flew off and passed the car. After retrieving it from the ditch, it was plain to see that someone had busted it. Additionally, the rear hubcap is also broken. After being sufficiently fleeced by the labor cost, an additional cost of thirty-five dollars was necessary to replace the hubcaps they destroyed. I will never patronize them again, and I cannot recommend their services.

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

very rude and was immediately hung up in my face with no type of good customer service during the…read morecall he didn't even allow me to really say anything after giving me the information that I asked about pertaining a tire I couldn't give a simple "thank you for your help" or anything he just hung up in my face no have a great day or anything.

Twice I have scheduled appointments to have my tires rotated both times when I got there,they said…read morethey didn't have anyone there that could do it. It's a 2020 Tesla and I have the pucks for the jack. If they don't have anyone trained, they need to stop advertising tire rotation. Or if they're too lazy to do it just take it off the menu. Three men standing there doing nothing when you could be looking at a manual or looking at YouTube learning to put a Tesla puck into a hole. It takes about 8 seconds to learn unless you have common sense and then you just know how put a peg into a hole. We all did it in elementary school... If you have a car shop that doesn't specialize in one make ...you should know something about every potential car that could come in. Ever put a bottle into a baby's mouth at feeding time? Same simple principle...little nipple goes into little opening. These guys are Just plain too lazy to care.

Keith and Chris were awesome during my visit today!! Kept me informed during the entire visit on…read morewhat was being worked on. My oil change and tire rotation was completed in a timely manner with great customer service all around. Got my service completed at the best value.

I had questions on my bumper pull camper. Adair did a very good job, curtious and extremely…read morehelpful. I highly recommend and will use his shop for all my automotive needs.

Always quick, reasonable and helpful. We get our oil changes here. We have also had brake work done.read more

Excellent customer service highly recommend! They got me in and out quickly, I'm back on the road.read more