Was a great and easy buying experience! Nena helped us 100% and was upfrond and transparent with…read moreall the details. 100% recomended!

Great experience! Amir and Rury were helpful and honest, and I got a great deal!!!read more

I bough My car there i whent Home 2 weeks later My trasmisión went off and they took the car for a…read morewhole month to fix the trásmision but they never call me they just send a msj saying to make the payment .

Avoid getting a car from this place!!! I bought a Jeep Grand Cherokee from them on August 30, and…read moreon September 2, I was instructed to return for them to repair the catalytic converter. On that day, the SUV broke down completely over the ship channel. I waited in the lobby from 10 AM until 5 PM, only for the same issue to occur again once I left the dealership. I then went back to the dealership and was given a Cadillac with no AC. The next day, which happened to be my birthday on September 3, the Cadillac stalled completely, just like the SUV did. I am not satisfied with their business practices. If you are aware that you have faulty vehicles, you should sell them for cash. I do not appreciate the ordeal I had to endure with this dealership; I have never experienced two vehicles breaking down on me in less than a week before.

I love the KOC! My credit is terrible and they got me financed ASAP. Check stub and my id and a…read morebill got me a new truck for work. Thanks to Jary my sales Guy.

Staff that answers the phone has no etiquette whatsoever. Changed jobs was late two payments and…read morenot able to continue my contract as I was informed by a few people the numerous times I have called no one is on the right page here . Able to pick up my belongings and calling ahead of time because I'm about a 45 minute drive . No need to kick customers when they are down just need to pick up my belongings and turn in the key thats all . There's so many options if you're in the market for a used car and word of mouth does get out .

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

On July 8, 2025, from Lone Star Motor Company, located at 2311 Spencer Hwy, Pasadena, TX 77504. I…read morewas told the car had passed a valid Texas state inspection, and I was even given paperwork showing a clean report. Based on that information, I moved forward with the purchase in good faith. Less than 24 hours later, the dashboard lit up with multiple warning lights. Concerned, I took the car to AutoZone for a free diagnostic scan. The results were shocking -- the car failed in multiple areas, filling two full pages of error codes and mechanical issues. This car never should have passed a state inspection. This tells me that either: * The inspection report I was given was fraudulent, or * Lone Star Motor Company knowingly sold a car in unsafe condition while falsely claiming it was road-ready. I contacted the dealership immediately. Instead of helping or offering a refund, they completely refused to take responsibility -- even though I reported the issue within 24 hours of purchase. I am requesting: * A full refund for the vehicle * A formal investigation into this dealership's inspection practices * Action by the Better Business Bureau and consumer protection authorities to hold this business accountable This experience has caused me serious stress, financial strain, and concern for my safety. Lone Star Motor Company has shown no integrity, and I strongly urge others to stay away from this dealership.

Terrible. Don't trust these people. The cars they sell are terrible. Nice when you get the car and…read morecompletely rude and disrespectful after.