Need a quick sports physical? This place has it down to a science. Every staff member greeted us…read morewith a smile and was genuinely helpful. I didn't catch her name but one of the staff persons was assisting the elderly person to complete her paperwork and use the app. She was quite reassuring. The clinic is always exceptionally clean, and everything runs efficiently. I've only been here for my daughter's annual athletic physicals, and each visit has been consistently excellent. They already have the required paperwork for Sweetwater school district but it's best to bring your own to avoid glitches. The physical was only $40, and despite a busy waiting room, we were in and out in just 30 minutes. We arrived on a Saturday at 1:00 p.m. and walked out by 1:30. I have been here at 530 pm and walked out by 6. From entry to paperwork to physical. And I have excellent insurance! SB Urgent Care is opened seven days a week. Cash & card accepted. Opened in the evenings. No appointment necessary. I appreciate they are organized, affordable, and hassle-free. Although I come for the physical other patients were there for medical situations. The only drawback is that you can hear everything. If you have a sensitive situation, whisper or write it down. I am greatly pleased of this medical facility in the community that is accessible by bus, car, or your feet. "When health is accessible, lives are preserved ."

Happy September…read more Generally pretty quick to get you in. The staff is friendly from the receptionists to the PA. We had a training PA help us, she was helpful and did a full check out. She confined the options with her supervisor and we were happy with the care. My only suggestion is to add a better epoxy to the medical room we were in. It didn't feel very clean. Overall, the visit was under an hour.

My go to Kaiser office. My primary care physician Dr. Harrison was really good but he just retired…read moreand I needed to change Physicians. I heard good things about Dr. Carina M Lopez MD and changed my primary care physician to her. First of all her nurse Irene was very nice and sociable and put me at ease. Then I met Dr Lopez and she was amazing. I heard she is a patient advocate and that is 100 percent correct. Very happy with my new healthcare team!

I'm a Kaiser member…read more I've been here for: *Urgent care *Prescription refill *Women's health *Lab work *Hot Java coffee There is ample parking but it depends on what time you come and where you may have to search. All of my services were taken care of without any challenges. I'm saddened to share that Hot Java coffee will be going out of business. They always made the best Oreo cookie blended drink. And I don't live near this Kaiser. I appreciate the doctor's and the responsiveness of my needs have been taken care of at this location. Oh, they also stay on top of wellness checkups. They call me every two weeks about a blood pressure update. I keep trying to tell them I'm not in that relationship no more that's why my blood pressure is better than normal. I'm just sayin'.

Our family is incredibly grateful to the entire team at Sharp Chula Vista Medical Center. My…read moremother-in-law was transported by ambulance from Guerrero Negro, Baja California, during a medical emergency, and from the moment she arrived, she received outstanding care. The doctors and staff acted quickly, performing an emergency procedure to place three stents, and took amazing care of her until she was transferred to Kaiser. Everyone was compassionate, professional, and kept our family informed every step of the way. Thank you for your kindness, expertise, and exceptional care during one of the most difficult times for our family. We truly appreciate everything you did. Highly recommend!

I walked in with my dad last Sunday to take him to the emergency room, he had slurred speech (not…read moreunderstandable at ALL) and fell down, when he got up his speech was slow but not slurred but he felt like his tongue was moving slowly and felt bad, dizzy, and weird, he started walking and it was very slow and crooked. We headed over to the ER, and the man who checked us in was SO RUDE and he was questioning us because my dad was "speaking normal" even when I explained everything that happened. He kept insisting that he looked normal, and was looking at me and my dad like we were full of crap and lying, I got very irritated with this man. They immediately took my dad in and the man followed the nurse to tell her that my dad seems fine (basically telling the nurse we were lying) and the nurse then told him my dads vitals and he just said "oh" and left. He was wrong, rude, and inserting himself in situations that he has no business inserting himself in. My dad was in fact having a stroke and was hospitalized for days and is now in a rehabilitation center for a month with recovery that will take longer, he could have died if we waited any longer, and this man could have made them doubt and make my dad wait longer.He was bald with glasses. Seriously would hate to see him again. I will be making a complaint and seek further action. Ps. The other staff, nurses, doctors, cnas were just WONDERFUL! however this man honestly needs to be removed from his job

I highly recommend this urgent care to anyone in need of prompt, quality care. I was treated by…read moreKaren, PA-C, who was competent, compassionate, and genuinely warm from the start. She made me feel like more than just a number, which is something I truly appreciated. The staff was equally wonderful. Even when the provider was running behind, they took the time to check in with me and communicate clearly about the delay. That level of transparency and consideration goes a long way. In many healthcare settings, it can feel like everything is rushed due to high demand, but that wasn't the case here. The team made me feel seen and cared for as a person. I'll definitely be returning here if I ever need urgent care again.

Very welcoming staff Dr Karen was very professional and…read moreprovided all the follow up instructions Highly recommended!

This new location is a major upgrade and the parking 100 times better than the previous location…read morethey had across the street. The building is really nice. Everything was clearly labeled and easy to find. Plenty of seating. I had an appointment with Sports Medicine and had to get x-rays. Both counters, the staff were really nice, friendly and helpful. As usual, my experience with Dr. Alana and Miguel is always great. I feel like my concerns are always discussed and plan of action is set.

I have had nothing but amazing experiences at the check in for MRIs to the ones that run the scans…read more They try to help you where ever they can and are so kind. When you're going thru a tough time it's just extra assurance's that matter.

Urgent Care is never any fun! Especially, for our little ones. My daughter had been fighting a…read moreviral infection for the past few days. I made the decision to bring her in to Rady Children's Urgent Care in Chula Vista. This was our second visit at this particular location. Check-in was quick and easy. They quoted us an hour and 45 minutes (that's to be expected due to flu season). The nurse provided us with a return card which enabled us to go back home and wait until our call number was "called". This made the waiting process more efficient and comfortable. Overall, the quality of care was superb! The nurse was super friendly and helpful. She offered to give my daughter a Gatorade to boost her electrolytes. And Doctor Maryann Betty was thorough and quick to diagnose. From start to finish we spent about 30 minutes inside the care room. Very pleased with our experience!

I been going to this urgent care about 4 year, very helpful and clean, and thei smiling all the…read moretime, we appreciate it

I was referred to Dr. Sundaram by my primary care doctor. Jackie at the front desk was great - she…read morewas able to get me in the same day given the urgency of my case. She checked me in efficiently, and Martin did a battery of thorough peripheral and eyesight exams. Then I saw Dr. Sundaram who was even more thorough and had me take more tests/scans including optic nerve and cornea. She walked me through the results and went over my MRI with me, explaining what they indicated and next steps. She was factual and matter of fact, but also calmed my nerves a bit. The only reason this is a 4 star review and not 5 stars is because I had two appointments (field eye test then the consult), an hour apart. The second time I was 20 minutes early, checked in online then went to the front desk. The girl who helped me had no idea how to check me in and when I told her what Jackie did to check me in, she still looked lost and went and asked for help. Long story short, it somehow took 25 minutes for this to happen so instead of being early I ended up getting seen late. Dr. Sundaram was great and very thorough, and I would recommend her.

Always a great medical center I had eye appt. And it was a great visit…read moreMy Dr. Is great I hadn't seen her in a while so lots to go thru. I really enjoy the staff here Very pleasant too I was suppose to get my eyes dilated but I didn't So I rescheduled dilation because I had no one with me. So I love the new construction here it's so big and beautifully done and plants stairs with more offices here and parking too

Great experience. Got a same day appointment…read more No wait time in office. Kayla a physician assistant was knowledgeable, thorough, and addressed my issue to my complete satisfaction. I also have referred my friend to Perlman this week and she couldn't be happier. Another great perk is validated parking in Hillcrest.

Went here for urgent care and I highly recommend it. I made an appointment on a Friday night for…read moreSaturday at 8AM. There wasn't much street parking this morning, but you can actually park in the parking garage right before Snooze. The clinic validates parking so it should be free for an hour or so. I met with Dr. Colleen Brown and one of her specialties is skin care. You see, I had a disgusting infection on my new tattoo. She was very professional and direct. Just asked me what's wrong and prescribed me some medication. Easy peasy.

If i could give 0 stars i would…read more They recommend this place for me as my urgent care was closed they told me i would need to sign paper work as theyre not my primary care doctor WTH!!! It was urgent care not primary care dr visit Well i went in i explained the symptoms when i said that i needed a cream for my eczema as i have severe with blood innthem the guy taking my notes just went and took it normally saying oh yes we all get it!!! Went ahead and show his harms and he had nothing!!!! I was asking this because that same day i had an appointment with my primary but a few hrs before my appointment got canceled ive been waiting for over a month thats why i went into urgent care at the end they just told me that i should just go to the ER which i did and got everything done there!!!

This place sucks so bad they are extremely rude the the receptionist rolled her eyes when you come…read moreup front then they ask you to wait when they're not even doing anything. They're on their phones. this was in third Ave. third floor Toledo's office. I hate when people hate there jobs and it's apparent of the way they make you feel. Horrible experience Shame on you.

I'm honestly disappointed with how much this place has changed. We returned to IBHC after switching…read moreinsurance, and from the very beginning the experience was frustrating and unprofessional. When I called to make the appointment, I was on hold for 45 minutes. On the day of the appointment, we arrived 15 minutes early for intake, but were told we had to wait to check in because staff were helping another patient enroll in Medi-Cal. We then waited another 35 minutes just to be checked in -- after already arriving early -- only to continue waiting 20 minutes (again) to be called back. The provider who saw my son explained that he was an ER doctor, it was his first day, and that he was not a pediatrician, so we would need to schedule a follow-up appointment. This was not a same day appointment....this was a scheduled appointment that we waited for and I took off work and pulled him out of school (costing us money we do not have). Why we were seen by someone who couldn't even perform this task, I do not know. We scheduled that follow-up before leaving and they even called to confirm it with me the next day. Today, I left work early (again, costing us money) to bring my son in, only to be told by the front desk that the appointment had been canceled one minute after it was originally entered into the system. If that's true, how was I able to confirm it the following day? At every step, it felt like there was little to no respect for our time. I rarely leave negative reviews (In fact, my only negative review), but this experience was so disorganized and frustrating that I feel others should be aware. Healthcare is already time-consuming and expensive enough without having to deal with this level of miscommunication and lack of professionalism.

This place is extremely unprofessional, with no empathy or communication. If you're military or…read moreneed reliable medical care, DO NOT come here. I had my routine physical done by them. About a month later I was told by military medical I just needed my civilian doctor to sign a form confirming it. Sounds easy right? No. This clinic made it HELL. When I called IB health clinic, asking if I could bring in the form or fax it to my doctor to sign off that she just did my exam they said I couldn't fax it and needed an appointment JUST to get the signature that the doctor did it. I expressed how important and urgent it was, but their soonest wasn't for a month out. I was dismissed immediately and just given a "sorry we don't accept fax or email, that's our soonest, nothing we can do for you". So I waited a month, only for it to be canceled the day of with no notice because the doctor called out. I desperately asked if there was anything they could do, allow a fax or email this one time, put me with another doctor, any sort of way they could help. Despite explaining how urgent this was for my military orders and that I only needed a signature for the exam they ALREADY COMPLETED. They refused to help, wouldn't allow another doctor to sign, in a dismissive tone saying I should "schedule an appointment and bring my papers next time when I do". Clearly, that's what I was there for, your useless comment wasn't needed or helpful. Thankfully, I went elsewhere the same day to a clinic I had never been to, had no appointment and was helped IMMEDIATELY. IB health center was a terrible experience, and I wouldn't recommend it to anyone. Had I known they weren't going to be any help at all from the start I would've never come here. They also contact your EMERGENCY contact for non-emergencies. Insane.