East TN is blessed to have Dr Sarbah & his staff. They care about their patients & provide every…read morepatient with superior care. Many thanks to Dr Sarbah, Keesha and office staff for caring for my loved one.

From the owner: Knoxville Digestive Disease Consultants provides comprehensive specialty care services for the…read morediagnosis and treatment of conditions affecting the digestive system.

I wanted to share a concern about my experience during check-in for my procedure…read more When I arrived, I was informed by the front desk that I had a $45 copay. I explained that I was not told about this when my appointment was confirmed, and because I was coming in for a procedure, I did not bring cash or credit cards with me. The front desk staff member said she would speak with Dr. Edmunds. When she returned, she stated that if I could not pay the $45 copay, I would need to reschedule because the office is cracking down on collecting copays. She then asked if I could borrow the money from my driver. Thankfully, my driver was able to help me, but the situation was very frustrating and embarrassing. My concern is that I had already taken the day off work, followed the preparation instructions, fasted, arranged transportation, and showed up ready for my procedure. To be told at that point that my procedure could possibly be canceled over a $45 copay was very upsetting. I completely understand that offices have policies regarding copays and patient responsibility. However, if those policies are going to be strictly enforced, I believe patients should be informed ahead of time, especially before a scheduled procedure. A courtesy call or reminder letting the patient know the amount due at check-in would help avoid situations like this. I am not refusing to pay my copay, but I do feel the communication could have been handled better. Patients should not find out the day of a procedure, after fasting and making arrangements, that their appointment may be canceled due to a payment they were not made aware of in advance. I hope this concern can be reviewed so future patients are properly informed before their procedure day.

Appointment for my colonoscopy was 0945, arrived at 0920. The office waiting was almost full which…read moreis very small. I was called back about 1015. Surgery prep was very simple and quick, went into surgery room about 1030. Awake around 1100 and out the door at 1115. Care was very nice and the nurses are personable. I gave 4 stars due to the wait time and waiting area size. Experience is the best I have ever had for a colonoscopy.

I have seen Dr Samavedy for several years and he has always been very professional and he has…read moretreated my condition very well. I also see his nurse practitioner and she also has been very helpful and responsive. I highly recommend both of them.

If I could give negative score I would. This place is the worst medical establishment that I have…read moreever been to. They could literally care less about the patient. HANNAH JONES was my so called doctor. In my honest opinion she was so bad at her job that I would not hire her to clean the toilets at the place. AVOID THIS DUMP LIKE THE PLAGUE.

As a long-time patients of Dr. Edmunds, My family has immense trust in the medical expertise he…read moreprovides, which I believe to be among the best in Knoxville. However, the patient experience has taken a nosedive since the practice started its own office. The wait times are not just long; they're exasperating. Waiting less than an hour is a rarity that would feel like a miracle. The front desk staff openly acknowledges that lengthy waits are the norm, but this does not excuse the over an hour and a half delay I experienced during my last visit. Observing the frustration among fellow patients, including a concerned mother worried about picking up her children and an elderly gentleman who passed out and was sawing logs, was disheartening. The policy of charging patients for being late while the doctor's time seems to have no such value is a glaring double standard. A delay of a few minutes is understandable, but when hours are lost, it's a clear sign of disrespect and a lack of professionalism. It's evident that overbooking is a strategy here, prioritizing financial gain over patient care. While the doctor's qualifications are not in question, no level of expertise justifies the disregard for patients' time. We all have lives beyond these walls and deserve the same punctuality we strive to provide. Until this fundamental issue is addressed, I cannot recommend this facility. It pains me to leave Dr. Edmunds. Until he hires Temple Grandin to refine the process of hearding and moving his cattle, Ooops, I mean patients through an appointment, I am looking elsewhere.

My experience with Dr. Edmunds has been very professional, productive and…read morereassuring. The problem is phone calls are not returned. I was "assigned" a PA. I liked her, felt she listened and understood my issues. I'm that patient whose gastric problems aren't life threatening. However, the PA told me to call to follow up on an issue we discussed. I also needed to get her advice on a medication, for a non gastric illness, that won't cause stomach problems. I've called and left a message, once a week for 3 weeks now. I have not received a call back. My only option is to find another GI Specialist.

I have been a patient of Dr. Crist's for 20+ years, but I am now looking for a new…read moregastroenterologist. Why? At my last colonoscopy he was openly making fun of my body with the other folks on his team -- incredibly unprofessional! I think he thought I was still under anaesthesia, but his snarky attitude made me wonder if he didn't even care if I knew what he was up to. Suffice it to say, I won't be returning.

we used DR crist many times in the past few years. he is an excellent DR. knows what he is doing…read more listens to all your questions, and takes time to answer each one. just saw him on 12- 8-21, had a colonoscopy, and the procedure always goes well. would recommend him 100%. gail & bob kurtz

I have been an RN for 38 years and have a wealth of experience. Dr. Gulati is one of the worst…read morephysicians I can remember. She is rude, dismissive, condescending, arrogant, uncaring, unkind, and lacks what it takes to be a good medical provider. The calls to her are seldom returned, usually taking several calls and many days of waiting, and they do not read the portal, which was confirmed by the office manager. I have been amazed how poor this physician and her staff represents themselves. I am so sorry I took my parents there for this ridiculous insult and waste of precious time. UT needs to look into her so called practice. Shame on her!!!

Amazing staff, Amazing doctors! Very caring and are concerned about the patient and family members.read more

From the owner: Knoxville Gastrointestinal Specialists have been offering state of the art care to the people of…read moreEast Tennessee for over 20 years. We strive to provide superior consultative and endoscopic services in a pleasant and comfortable environment. Our expertise includes the entire spectrum of gastrointestinal and liver disease, including colon cancer screening. In addition, we are on active staff at Fort Sanders Regional Medical Center, where we offer inpatient consultative services. All of our physicians are board certified in Gastorenterology and Internal Medicine.

Very kind and empathetic, listened very well and gave me good answers. Very smart and intuitive…read moreand showed. He really cared to solve my problems.

Dr Juan Benitez became my gastro man after Dr. Crist retired. I should have checked his reviews…read more Starting in September I had some gastric issues and finally got an appt. Not particularly helpful or informative. My gut pain continued to worsen and finally in December I had an emergency appt. and was told I had IBS. There was no mention of my ulcer. I ended up in the emergency room and after a 12 hour wait and massive discomfort they decided to give me an enima. There was no blockage or anything. There was no need for an enima. He prescribed Linzess and provided me 4 days of samples. The sample didn't have any effect really. The prescription was $545 for a 30 day supply. for something that doesn't drmatically change my life at all I am not paying. I went to my GP, Dr. Andrew Goins, who carefully read my whole med history and he fixed me. Practically overnight. Those 4 months of pain and brain fog could have been avoided with a person that reads my chart completely.

The staff never respond to requests for information. The only thing they care about is scheduling…read moretheir expensive procedures but once they are done follow up is non existent. Requests go to voicemail that they never respond to. The doctors are long on opinions but don't offer any healing advise. I'd suggest going to a different GI group.

Coming from a medical background and having much familiarity with GI centers & procedures, it…read moreoffers a different perspective when experiencing an interaction with Gastro centers. Having personally experienced the good and the not so good over the years it is always a helpful perspective as you go through an appointment. Blount was a referral by our primary doc so our knowledge and experience offered a fairly fresh and eyes open experience. The location was easy to find and parking was convenient. We were greeted by the receptionist and quickly processed for our appointment, we arrive ahead of the scheduled meeting time. Our PA seemed kind (as did most of the staff) and the pre-visit particulars went well. This was the end (sadly) of the pleasant patient experience. We then sat for over 45 minutes in an exam room waiting on the Doc, no staff to stop in and say how are you, sorry we are running late, the Doc will be with you momentarily, can we get you anything ? Finally after no contact what so ever we threw in the towel and politely excuse ourselves at the front desk and hot footed it to the exit and parking lot - in hindsight a good decision. Here are a few of the flags we observed: Older facility, crowded clinical admin area (this sight is also where the procedures are done) Exam rooms for patients with paper thin walls which allow you to hear the private conversations between patient and doctor next door No visible state of the art equipment, clinical tools products in the exam rooms Clinicians in the building that were underwhelming in their presentation, experience and seemingly part of a volume front end of the business vs. client first mentality. If you are looking for a AA GI experience I suggest you pass of this one and keep looking.