Dr. Spigelman -- where do I begin?…read more I guess I'll start more than 15 years ago, when my grandmother became his patient after another surgeon blinded one of her eyes for a routine procedure. At 70+ years old, things looked hopeless for her. After coming to Dr. Spigelman and being treated for a number of years, she was shocked one day; my grandmother opened her eyes and saw out of her prior blind eye. Fast forward to 2015, and I came to see the doctor for vision correction. The only surgery I knew of was LASIK, and after a few tests, Dr. S suggested an alternative procedure to correct my eyesight. He knew I was nervous and reassured me things would be okay, specifying the technique he used, pre and post op procedures, and even explained that several members of his family -- and he, too -- have undergone vision correction. His bedside manner and warmth are rare traits amongst many doctors these days, and I never felt like he rushed or like my concerns went unheard. He really made me feel as comfortable as possible and his staff were also kind and helpful during the process. There were many laughs shared with his staff and they were incredibly thorough and explained the post-op effects like blurriness of vision on the second day. The doctor checked in regularly after my procedure and was very attentive, asking me to come in for post-op appointments to make sure everything looked great. The most impressive thing to me was that all of the pre and post operation appointments were included in the price for the surgery -- the cost and breakdown were very transparent, and ultimately, very reasonable for what I got. Long story short, Dr. Spigelman restored my vision too. His hands, knowledge, and approach are truly transformational. Three years later, not a day goes by where I don't wake up to see things clearly or don't enjoy activities without the aid of glasses and contacts. Dr. Spigelman, thank you for the gift of vision!

Didn't correct my eyes to 20/20 (I ultimately ended up at 20/40) and didn't seem to care that…read morethey'd not done what was promised. For four months I went without being able to see well enough to drive (and by the way, I am not retired and had to figure out how to work during that time). It was such a stressful experience and each time I went back for a followup appointment, the attitude was, "Hey, we're awesome, it's your eyes that aren't working." Zero empathy for the fact that I couldn't see. Also continually refused to give me corrective lenses so I could function. I finally gave up on them and returned to my regular eye doctor to complete the followup treatment (and lo and behold, they were able to put me into corrective lenses so I could actually, finally return to being a fully functioning adult!). It was a horrid experience. So horrid that I am not even willing to let them do the contract guaranteed touchup. The level of stress that office created was off the charts. And then, as if the in-office treatment wasn't bad enough, they told me they'd waive the copay for my initial followup appointment, and then sent me bills and threatened to turn me over to collections, for a whooping $50. I would never recommend this place. Do not trust your eyesight to this office. I wish I had checked the reviews before going there because now I can see that mine is a pretty common experience, unfortunately.

I took my daughter here to remove a chalazion. Dr. sally was INCREDIBLE! So friendly,…read moreknowledgeable, patient and just kind. We left feeling cared about, relieved and happy. The whole staff was just AMAZING! We highly recommend Dr. Sally

My mother (85 years old) had an appointment with Dr. Sally. She was kept waiting for 2 hours before…read morethe doctor came into the room. The tech who took talked to her and took down the initial information was very rude. I was very disappointed. I had chosen this office for my mom because I had read such great reviews. So I feel obligated to post her experience. It is always very sad when older people are treated with impatience or are patronized. If any of us lives to be old, I hope we are treated with dignity and empathy.

Came in for an appointment and had to reschedule . They failed to give me a statement for a…read moreprevious balance and would not see me that day. Very unprofessional staff and Jamie did not make my day much easier. I called to speak to the office manage they said she was in a meeting and she would call me back but a week later I still haven't heard a word .Used to see Dr. Claveena before he retired. He would not be happy to hear this time to move on

I visited Clavenna for a routine eye exam. The staff was super friendly during check in and pre…read moreexam questions. Dr. Bianca Bilek is super nice and very thorough. She explained everything she was doing and answered all of my questions. The appointment was on time and comprehensive. I will continue to use Clavenna for all my eye care needs.

Terrible patient service. I've been a patient here since 1997 and have noticed a complete downhill…read morein patient care over the past two years. I will be looking for a new provider and wouldn't recommend anyone to go here.

I have been coming here for 50 years, yes, 50!!!! I have NEVER waited so long for my appointments…read moreas I have in the last year. I'm not sure what is going on but nobody seems to be hustling, I don't really feel cared for. I had surgery and there seems to be a serious lack of response. I really don't care what the issues are. I will be taking my business elsewhere.

Had an issue come up recently; called the Troy office (my usual office) in the morning and they…read moreoffered me an appt. two days out, unless I could drive to Birmingham, and they could squeeze me in that very day. So, I took the Birmingham office appt., and am so glad I did! I had an appt. w Dr. Ceritano, O.D., and she was fantastic, she is a very kind and calm presence, made sure to explain everything she was doing, what to do at home w my medicine, and follow-up info (if needed). Not only was she fantastic, but so was the nurse who I met with first for measurements and drops, and the front office staff! This place ran like a well oiled machine! I was in and out in under 30mins, and my issue has since resolved. Thanks all!

This is my fourth and final year as a patient here. While the doctors are friendly and kind, the…read moreadministrative side of things is a disaster. I only need to visit once a year, but each time, they are significantly late. Last year, I waited 50 minutes past my appointment time, and today, I waited another 45 minutes after the scheduled time. Please, everyone, we all have work to do! This show a clear lack of respect for patients. Horrible experience. I'm done with this place.

The staff is great, the doctor is great! they got me in promptly and provided excellent care! I…read morecouldn't thank them enough!

When I needed cataract surgery, I chose Dr. Dana Greenberg based on her extensive experience and…read moreoutstanding reviews. From my very first visit, everyone at Greenberg Laser Eye Center was welcoming, kind, and professional. Crystal and Sydney at the front desk made me feel comfortable, and Shawna, the office manager, went out of her way to welcome me as a new patient. My care was extraordinary. During my first appointment, Dawn, the surgical coordinator, performed a thorough evaluation of my eyes, answered all of my questions, and explained that I had cataracts in both eyes. She also explained that my right eye has keratoconus, an irregularly shaped cornea that made selecting the best replacement lens more challenging. Technician Mel completed additional vision testing to determine the best focal point for my new lens. During my return visit, Elyssa and Dani performed the same careful testing on my right eye. Dr. Greenberg was especially attentive and meticulous. She carefully evaluated both eyes, took my keratoconus into account, and developed the best plan to optimize my vision. The results exceeded my expectations. My vision is clear and sharp, and I only need glasses for very close reading. I can comfortably use my computer and even read my phone without glasses. The world is brighter, colors are more vibrant, and the Michigan sky is blue once more. I truly feel like I have young eyes again. Thank you, Dr. Greenberg, and thanks to your entire team for the exceptional care you provided. Joseph D.

I had a great experience at Dry Eye Healing Institute. Just from walking in (new customer), I…read moreentered a welcoming, modern, clean waiting room. Dr. Jennifer Shaba Yalldo was so kind, patient, and educated. I was extremely impressed with the technology she had. I have gone to many different places for eye exams, but have never used such new and innovative technology for an eye exam. It was very very thorough, and wasn't just about what vision I had. It was about the health of my eyes, which I didn't even realize could have health concerns. Dr. Shaba Yalldo was so clear, compassionate, and knowledgeable when discussing my exam results. She speaks in layman's terms so that us "non-doctors" can understand what's actually going on. I am just extremely impressed with this office, the staff, and the technology and am very excited for my next appointment! I am someone who's all about customer service and I am very very pleased with Dry Eye Healing Institute! I highly recommend!

Dr Shabba was super kind, not sure what happened my eyes were so dry that I could not keep them…read moreopened. I work a lot on a computer and many other screens. After didn't her magic she concluded that my eyes were fatigued gave me some drops and suggested more breaks. Also, mentioned about glasses that blocks the blue light and many others. If you struggle with dry eyes she knows her stuff. Best part she dedicated her career to specialize helping and healing dry eye related problems.