Vilma was fantastic. The entire experience was over the top . The place was spotlessread more

High tech, clean, polite crowd, coin or coinless this place is top notch. Too bad there is not one…read morein Knoxville!! They'd be providing a service! I'd show you the video I took in this establishment but it's not great quality. The staff were pleasant, young and hard working. They were always busy keeping the place orderly and clean. Again, highly recommend.

Friendly, reasonable prices and fast service . Professional job hemming my pants. I would highly…read morerecommend this place.

This is my go to spot for alterations! The owner is so friendly and quick to do measurements, fair…read moreprices, and super quick turn around- within days! I tell him no rush and it's still a few days later. Everything has come out great. I cannot recommend enough.

Very clean. The employees were very nice and helpful. I washed my own clothes but laundry service…read moreis available. Prolly will try next time.

Clean laundromat, there's always an attendant available to assist you. There is a kiddie corner to…read morekeep your kids busy and entertained. Massive amount of washers and dryers of all sizes! Detergent and softener available at very reasonable prices. Awesome establishment...hope y'all keep up the good work!!!

Really clean and safe. I hadn't used laundromats in years, and this one takes credit cards and has…read moreclean machines in three sizes! Safe environment as well!

This is like my 3rd time I've had an issue with the Wifi not working, to me it accessible to your…read morecustomers. The worker then tells me she cnt give me quarters bc It's for her customers. I understand technical issues happens but the fact that I'm not paying for laundry services, so I guess I'm not a customer. One lady packed her clean clothes up took them elsewhere to dry. It will be awhile before I return since this has been an issue more then once, if something doesn't change. Then of course she calls the ower multiple times no answer. Big inconvenience for customers to have to go elsewhere because we were expecting the the machines to work.

I brought more than enough hangers to hang all shirts like i requested, when i picked up my stuff…read morethey were not on my hangers but yours and 2 shirts were not even hung, I started doing that because the first time i had my stuff done there, they had left my stuff in the washing machine too long and all my non wrinkle shirts were so wrinkled after drying i have a couple that still have winkles. I buy only non wrinkle shirts. there has not been an issue until today, the guy did go back and find my hangers and we swapped them. but i had my hangers in the bag with the top of the hangars sticking out of the top and the guy was going to weigh my clothes with the hangars still in the bag until i said something and he pulled them out before weighing but then lost the hangars. I am here working clean up from the Ice storm, i work 7 days a week 12 to 14 hours a day and dont have time to iron shirts is why i request it and bring my hangars. the people you have working there are very friendly and helpful so that is not a problem, they actually should not weigh the clothes in the bag because they arent washing the bag but definitly not the hangars, I should not have to tell them stuff like that it should be common sense. Your people are really good but you need to train them on things like this. Overall I am pleased with your service and will recommend to my other workers but you need to look into some of these things'

I've been using Loads of Clothes Laundry Services for several years now for self serve laundry but…read morerecently switched to their in-house laundry services and I honestly can't imagine trusting anyone else with my laundry. They have consistently proven themselves to be one of the best in the business, and here's why: First, the turnaround time is impressive. No matter how busy they are, they always get my clothes back to me quickly -- which is huge when you're running a busy household or need things done on a schedule. Second, the pricing is fair and transparent. You get incredible value for what you pay, and there are never any surprise charges. For the quality of service they provide, the prices are genuinely hard to beat. But what really sets Loads of Clothes apart is the management. They don't just run a laundry service -- they run it with real care and dedication. I've seen them go above and beyond time and time again, handling things with a level of attention that you just don't find everywhere. It's clear that they take pride in what they do. The staff is always friendly and professional, making every interaction a pleasant one. You're treated like a valued customer, not just another order to process. If you're looking for a laundry service you can trust year after year, look no further. Loads of Clothes has earned every bit of my loyalty, and I recommend them without hesitation!

The business does pick up drop off which works well for me. All staff contacts were helpful and…read moreaccommodating. Will use again!

I dropped my comforter off because of food stains that I got on it the night prior. When I picked…read moreit up a couple days later it looked like absolutely nothing had been done to it. It was extremely wrinkled and I asked why. He explained that all they do is just wash the comforter and toss it in a bag. Something I could have done from my home. For $62 dollars nothing had changed. He also tried to say that we spoke over the phone about the stains and how it needed more treatment which never happened. Do not waste your money here!

Quickly and easy wash center with credit card options. There is also an ATM if needed and a few…read morebusiness and a gas station nearby that will give cash back if needed. Having both coin and credit card options is a plus for me. Top load starts at $5 and front load starts at $5.50 and up. Also various sizes of dryers for your clothes.

Washers and driers worked. They take cards. There's an attendant who will do wash and fold for you.read more

**Title:** A Masterclass in Inconvenience - Now Featuring Surprise Pricing!…read more Oh wow, what an **absolute delight** this experience was! Being new to Madison, I figured I'd give this place a shot since I drive by it every day. What a mistake--but hey, at least now I know! Let's start with the basics: I dropped off my suit on a **Friday** and was told it would be ready the **next day**. Seems straightforward, right? Wrong. **Monday morning rolls around, and guess what? No suit!** Maybe they meant "next day" in some alternate universe where time moves differently. But wait, there's more! While dropping off my suit, I asked about getting my **two wool coats cleaned** and was told **$9 each**. Great deal! Or so I thought. Fast forward to actually dropping them off, and suddenly the price had jumped to **$14 each**. Fascinating! Inflation has never worked so fast. When I asked about it, I was told I had been "misquoted" and that $14 was the *real* price. No big deal, just a **55% price increase overnight!** Naturally, I asked if they had a price list (since, you know, **most businesses do**) so I could actually know what I'd be paying before handing over my clothes. Their response? **"We don't have one."** Ah yes, the tried and true *"let's just make up prices as we go"* approach. Very professional. Now for the grand finale: since my suit wasn't ready on Monday, I figured I'd pick it up **Wednesday** along with my coats. Genius move on my part, right? Nope. **Coats weren't ready either!** Apparently, the issue was **lint.** Yep, you read that correctly--**lint.** Clearly, this was the first time they had ever encountered this rare and mysterious phenomenon on a wool coat. And of course, instead of calling me ahead of time to let me know my coats wouldn't be ready (you know, like a business that respects its customers' time), they just let me **drive all the way there for no reason.** Thursday comes, and **finally** everything is ready. Any apology? Acknowledgment of the delays? **Nope!** Just a silent handoff of my clothes like nothing happened. So let's sum it up: **No transparency in pricing** - Just spin the wheel and see what price you get! **No respect for timelines** - "Next day" means... whenever they feel like it. **No communication** - Because why warn customers about delays when you can just waste their time instead? **No customer service** - A simple apology? Not in their vocabulary. Now, call me optimistic, but I'm **willing to give them another chance**--maybe after seeing this, they'll realize they should try treating their customers like customers. If their service miraculously improves, I'll post an update. Stay tuned!

Lost several shirts. This is the worse dry cleaners I have ever experienced. My mom uses them and…read moremy brother and I have had to bring items back that have not been washed or dry cleaned. They have lost several shirts of hers. We told our mom no more. We will drive farther out to another cleaners. They should be shut down.

Absolutely BEGGING someone to clean these machines. I've been using them for 6 months now and they…read morejust get dirtier every time I go. Dirt and mildew in the washers' gaskets, soap that's been there so long it's caked into the dispensers on top, every one of them smells faintly of mold. Half the dryers have been broken for quite awhile and the other half usually have dried gum somewhere inside the drum. Literally only keep coming back because it's closest to my house.

Well maintained & clean. Unfortunately, the female working the morning shift is extremely vocal…read moreabout her political stance & views of current affairs - always unprovoked or warranted.

Hands down a great place! All the staff were very nice and professional! They were also nice to my…read morechildren as well. Very clean machines, restrooms, and overall facility. I highly recommend

Haven't been to a laundromat in a long time but needed to stop while on vacation for a while. The…read moreplace was clean. All the machines operated appropriately. Washers and dryers were cheap and efficient. Would stop by again if needed.