We really love our Pedego electric bikes (got two of them) - we've got a new lease on life being…read moreable to get that extra push on our rides around town. The bikes are intuitively very easy to use and give a very smooth ride. We also had a great experience during the research and purchasing process. After having visited a few other stores where no one could help us or understood their products, it was a relief to find this store. The owner, Tom, takes great pride in his great customer service - took us out in the parking lot to try out a few different bikes, and what helped us make the decision is the warranty, and being able to have a brick and mortar to bring the bikes in for service as needed. They are not the cheapest out there, but we feel the investment was well worth it, and plan on using these bikes for many, many years.

From the owner: *Pedego Electric Bikes Grand Rapids is by appointment only for our showroom only January-Mid…read moreFebruary 2026.* Pedego is a premier electric bicycle store in Grand Rapids, MI, that has been serving the greater surrounding area since 2021. We specialize in offering a wide range of services including bicycle repair, electric bikes, scooters, sales, rentals, custom e-bike fittings, battery testing & repairs, brake services, tire & tube replacements, accessory installations, and full-service maintenance. Our expert team is dedicated to providing top-notch service and high-quality products to enhance your riding experience. Visit us today for all your electric bike needs!

I walked in with 2 bikes that needed help getting back on the road. Knowing nothing about bikes, I…read moretried to explain what was happening and hoped I made sense. Mason took both bikes to the back and had them both fixed within 15 minutes. While I knew they didn't need major work, I expected to leave the bikes with them until they could find time to look at them. Both bikes needed the cable tension tightened and air in the tires. While being a minor fix, Mason took care of me just like I was one of their biggest customers. We aren't the most avid bikers but GRBC has earned our business going forward.

These guys are the best! Friendly and courteous. They'll take good care of you…read more They've serviced my bikes for years, and I have nothing but great things to say about them. Great experience purchasing my Cannondale Trail SE 4 this past year as well.

Janson, Steve-O, and Tom do a great job. Their love of cycling shoes and they know their stuff with…read moreFatbikes and 29+.

Recently bought a new bike for my son here along with a replacement tube for another one of my…read morebikes. Purchase/experience was good. Installed the tube, two days later found a flat tire, removed and found the tube had bulged out and popped at the manufacturing seam. Brought back for a replacement and was told in a condescending manner that I messed up when installing the tube and they would not replace it. I've been working on my own bikes for 20 years and know how to do repairs. Bad customer service. Tube costs $7. Had been considering a replacement adult bike soon, it won't be from their shop! I guess not replacing a few dollar part on good-will is worth losing a customer forever!

Was in Michigan to ride the Hart Montague trail at the end of September with 5 friends and had a…read moreproblem with my brakes dragging. Looked everywhere for a bike shop. This shop was closed for the season but we happened to run into the owner in the parking lot. He was clearly not dressed for working on a greasy dusty bike but agreed to take a look at it. Long story short he fixed my bike so I was able to join my friends on our 30 mile bike ride. What a great guy. Can not thank him enough. When I asked him what I owed he said "nothing" and refused to accept the cash I offered. Again. Great guy!

Super easy to rent bikes here with a super friendly staff. Shop was awesome filled with inventory…read moreand the process to check in our rentals and get us on our way was fantastic. Almost too easy if there's such a thing! Impressive!

Everyone at Velocity is incredibly knowledgeable. I've been taking my bike there for the past 2…read moreyears since moving to Holland. They are worth paying top prices for. The company sponsors and participates in many local events. I love supporting them. The staff are always super friendly when I pop in.

I bought a Giant Talon 1 in July 2025. The folks in the store were friendly and helpful and the…read morebike has been great except for one minor issue (a Giant-Bicycles factory issue, not Rock n Road's fault) but they are helping square that away for me too, so I can't complain. They were very patient, even with me being the stubborn, not so knowledgeable, old coot that I am.

Great service, in & out, employees are great, clear, direct, and friendly. Gave some good…read morerecommendations for riding groups in the area, my new go to bike place!!

Halfway through a long ride, i had some chain issues that i knew i'd need a pro for. On the way out…read moreof the parking lot, we saw a van with the word "mechanic" hanging on the back door. We stopped by on a whim and got to meet Bicycle Bob. He and his Cabbage Bros van were able to help right away so we didn't have to wait till Monday. Not only did Bob take care of the issue quickly with his pop-up style bike shop, he is a great personality, fun to talk to, super helpful and loves his work. Plus, it sounds like he rents quality bikes right out of his van! If you're looking to rent, or need repairs, Cabbage Brothers is your answer!

From the owner: We're total bikers too! We know all the favored local trails and road routes, bike shops,…read morerestaurants, brew and coffee shops.

Super fun, safe, enjoyable, and great for anyone who can ride a bike for 2 hours. There's a small…read morecompartment to store dry things or beverages (including alcohol). The staff was great. Our float was about 3 hours because we got a little stuck, but 2 hours is the average.

We had the best time ever!!! The owners are so nice and relaxed. We made reservations the morning…read moreof our rental. And it's so beautiful in the summer! Really a great water activity, will do it again !