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    Spine Team Texas - Flower Mound

    5.0 (1 review)
    Open 8:00 am - 4:30 pm

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    7 months ago

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    John C McElroy, MD - Cervical Spine MRI

    John C McElroy, MD

    3.7(3 reviews)
    1.0 mi

    The Absolute Best Spine Surgeon in Flower Mound! If you are…read morelooking for a "spine guy," Dr. John McElroy is your guy!! My family has been repeat patients of his (by no fault of his, I promise!), and we wouldn't go anywhere else. Dr. McElroy is an outstanding surgeon--he is patient, empathetic, and truly understanding. One thing I value most is that he exhausts every possible non-surgical means before even discussing surgery. What really makes this practice a winning combination is the "Rockstar" staff. His PA, Alex, is just as patient and engaging as Dr. McElroy. Donna runs a tight ship, but she truly makes you feel like part of the family; she has a motherly "take care of her patients" approach that is so rare to find. Cassidy is also incredibly friendly and welcoming every time we walk in. They make a stressful situation feel manageable. We have made the conscious decision to return to this team multiple times because the care is simply unmatched!

    During decompression of the lumbar spine and fusion he damaged a nerve(s) that service my left leg…read more I awoke from surgery with my left leg paralyzed. Slowly and with extensive PT I regained some, but not all, use of my left leg. At this point my condition is permanent and it has significantly affected my life. I like Dr. McElroy personally, but I would not use him as a surgeon again. I am disabled now thanks to a mistake.

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    Pro Neuro Medical Group - Spinal decompression too

    Pro Neuro Medical Group

    4.2(14 reviews)
    0.7 mi

    I just completed my new patient evaluation with Dr. Saint Laurent. He is specialty trained in…read moreneurology so this is not your typical DC. I am so impressed with my first visit and the depth of information and things that he has experience in treating; I immediately made an appointment for my husband and my son for auto- immune issues. Meanwhile, his approach for my issue, which I have been fighting for well over 18 months, was new and different than what others had recommended and I am hopeful we have finally found a solution ! Everyone in the office was very kind and friendly. I look forward to a long relationship with this practice.

    As a business professional I have to say that in my adult life I have NEVER experienced such…read moreunprofessionalism and disrespect by a Doctor's office. 1) Disregard for appointment times - always running late and rushing through appointments - Be prepared to be there for 2-3 hours per appointment. 2) Lack of accountability with billing and health insurance claims The first question I asked when I called for an initial appointment was if they accepted my health insurance. The answer was YES. After 4 appointments and spending close to $900 I realized they were not submitting claims. My insurance company confirmed that ProNeuro/Dr. St. Laurent submitted 1 claim (under a different Doctor's name) but ignored all of the attempts my Ins. Co. made to properly process the claim. The claim they submitted was missing information and proper medical billing codes. I then requested a SUPERBILL in order to file my own claims. After a long waiting period I finally received a statement which had incorrect diagnosis codes and service codes. It's been 3 months of chasing via email, phone and text and all I get is excuses and more excuses. Had they done their job I would have met my annual deductible by now, instead I get to pay more out of pocket due to their neglect. 3) Lack of Focus - After 4 appointments I still did not receive any treatment for my neck issues. Not once did we discuss how he was going to treat me. He just kept running blood work. ANS, SUDO testing and even changed my thyroid prescription. 4) Disrespect - My last appointment in July in the middle of my consultation with him and his RN the doctor stood up without saying a word, walked out of the room and did not return. I asked his RN where the doctor went and his response was "probably home" he then said let me walk you out and took me to the front desk. 6) Office Staff - unreliable and full of excuses so many of my texts and emails went unanswered. On the rare occasion they responded it was like going in circles and getting no where. 5) I did my homework - I checked with TBCE to make sure everything was in order with this doctor. I read all these 5 star reviews and I was very hopeful that he would be "just as great" with me and actually "help me" with my condition. IT WAS THE COMPLETE OPPOSITE 6) If you VALUE your time, efforts, money and medical care go elsewhere. I DO NOT RECOMMEND THIS OFFICE

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    Spine Team Texas - Flower Mound - spinesurgeons - Updated July 2026

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