Denny was absolutely fantastic to work with. He was very available, answered all my questions in…read moredetail, and made me feel very comfortable with my first home purchase. Everything was much easier than I could've hoped for and I would highly recommend him!

I am actually an employee of U.S. Bank. What I write below is 100% true information based on my…read morereal experience. I came to Denny for home mortgage inquiries. He is extremely thorough， thoughtful & knowledgeable. He is a super nice guy and answers all my questions in a very timely manner. He is also very good at thinking about all kinds of options for every customer's unique case. Overall I am more than satisfied with my experience with Denny. I would definitely highly recommend Denny for anyone who is trying to finance their home. He rocks！

Belinda and Maria were amazing in helping us with our first mortgage. We were first time…read morehomebuyers, and Belinda walked us through the process with patience for my questions. Maria was wonderful in guiding us through the mountains of paperwork involved in the mortgage process. She also had patience for our impatience with the paperwork! I would highly recommend the team at Movement Mortgage, and if we ever need it in the future, we will use their services.

From the owner: Residential Mortgage Loans, Mortgage Planning, Home Purchase Loans, Refinance Loansread more

Shannon Kramer (Mortgage Banker at Alerus) is a gem! Well before Shannon knew whether she would…read moreactually end up with our business, she was more than willing to answer questions and help us figure out a way forward that was in OUR best interests - not hers. Our situation is fairly unique and it wasn't an easy process, but she made it as painless and smooth as possible. Along the way, we ran into several bumps, but before I could get too discouraged, Shannon was right there with a solution to get us back on track. I am incredibly impressed with her knowledge of the financing process, but also with her network of professionals who are able to step in when needed. For instance, we needed a new homeowner's insurance policy (quickly, so as not to delay closing) but were having a tough time finding a company to insure us because of an open claim. When I emailed Shannon to give her a heads up that I was striking out with every insurer I tried, she responded quickly with the name of an agent who might be able to help. Within one day, the agent she suggested was able to get us a policy that was less expensive than we expected. Shannon is very responsive and a great communicator - I never had to wait long for a response to any of my (many, many) questions. She was also extremely patient with two rubes who have never been down this path before. All in all, our experience with Shannon (and, by extension, Alerus) was better than we could have hoped for. I would highly recommend her to anyone looking to finance or refinance their home.

From the owner: Why run all over town to keep your finances running smoothly when you can use our full-service…read morebank? With dozens of personal and business services, Alerus isn't just the bank down the street; we're a veritable one-stop shop for all things financial. And because we're right in the neighborhood, you enjoy all the benefits of a truly local relationship. From small business banking to home loans, our team is dedicated to serving your needs as they change. Give us a call today!

Kevin is fantastic! Knowledgeable, kind, easy to work with and can provide great insight and…read moreconnections to get you into your dream home with as little stress as possible. I really enjoyed working with him. He is casual in the best way but completely precise when it comes to getting exactly what you need accomplished. Fantastic communicator provided a stress free mortgage experience. Who could want more than that?

After almost 4 years of good payments they have removed my access to the online service after going…read morenegative due to a work Injury. Regardless of how loyal you are they will as the customer service representative put it "Teach you a lesson" for not keeping your balance above zero even in times of hardship. They only care about their bottom line, not how loyal of a customer you have been. This bank is exactly whats wrong with the banking industry. Dont get hurt and lose your job folks! ALSO dont bother making payments on your account in good faith unless it brings your account current, they will still restrict access.

Every time I speak to someone on the phone, they're kind of rude. I'm at 3 phone calls with the…read moresame experience. They are fine in person, so that's good. I don't know what is going on with the people who answer the phones, but it's bad enough that I think I'm going to close my account and go somewhere else. I have had better customer service elsewhere.

I compared multiple lenders and eventually (and fortunately!) went with Ryan. Ryan is an extremely…read moreknowledgable and professional person who went above and beyond to ensure that I, as a first-time home-buyer, was fully educated about the process and common pitfalls. He is very responsive to questions and was proactive about making sure I was on track with all the documents I needed to submit. To top it off, he had the best rates of all the lenders I compared! If you're looking for best-in-class service, someone who is extremely knowledgable about their field, a patient and kind person who is happy to educate with as much depth as I asked for, and someone who really gives individualized attention - look no further than Ryan! To top it all off, Ryan got me a FREE warranty on all the major appliances in my house!

Ryan was a pleasure to work with. When my clients mentioned they were financing their home mortgage…read morethrough a lender out of the state, I was skeptical that the process would run smoothly. Ryan proved me wrong! He was not only available at all times for my clients, but me as well. He made the process of getting my clients their home so easy that I forgot he was in Minnesota and we were in Wisconsin. As a Realtor, the financing is so important and I would highly recommend Ryan to anyone. He went above and beyond what was expected.

Nikki, Kevin and staff have been amazing to work with. They all provided quick responsive to…read morequestions, moving the process along at a pace I needed. With their combined experience and knowledge, I feel confident in recommending them to anyone. Follow their advice as you go through the mortgage loan process, they are fantastic in helping figure out what will work for you.

From the owner: Financing Your Dream…read more AZ BK# 0932828 | NMLS#1639268 | Licensed by the DFPI under the CRMLA | Equal Housing Opportunity