Rude, unprofessional manager without any common sense. I went in here to shop with my girlfriend…read more We were only there about 1 minute before we had to leave. The manager was incredibly rude. She was a nasty middle-aged woman with black hair that yelled at me for taking a picture of a Chewbacca hoodie/costume. The sign over the hoodie reads "Only try on if serious buyer. No pictures please." I took this to mean that we should not be the 500th person to take the hoodie off the rack with no intention to buy, just for a silly picture. I understand that and agree that would be annoying if I were the owner and dirty people constantly did that and never bought it. I didn't even touch the thing though. The manager said "No pictures anywhere in the store!" I guess with all the tourists, they can afford to be as rude as they want. The rest of Niagara seems to be run by much nicer and professional people fortunately.

Nice location. A lot better and bigger than the west Seneca location. Their animatronics are always…read moreawesome.

Stopped in here to get some ideas for a costume for a virtual murder mystery event. The place is…read morehuge. But for what I was looking for was priced much more that i wanted to spend. They do have a big variety of different costumes along with props, wigs, masks, etc. Costumes for all ages. They also sell party props and decorations.

Mickey and Minnie came to my twins first birthday party and they were very clean and neat costumes!…read moreVery please with the services and worth every penny! Kids loved them!!! Will be using this company again for future birthday parties! A+

From the owner: Costume Characters by Paul Antonio Magic,…read more As Seen at Buffalo Canalside 2015/2016 winter season Awarded best of 2015 by 3 different entities Nickelodeon Best Party Entertainer Nominee 2009 Mickey Mouse, Minnie Mouse, Olaf, Minions, Elmo etc, are copyright and we in no way are affiliated with any large organization such as Disney, our Characters are simply look alikes made specifically for this purpose! Family Entertainment for all age groups and events. Top quality Costumed Characters and clean Presentable staff will come to your event and perform as your favorite Costumed Character. What is included with each Private appearance is Grand entrance to music Photo opportunity Meet and Greet with the character Party Dancing to some family friendly tunes Additional acts Face painting Balloon Twisting Award winning Magician Stilt walker (outside larger events) For corporate events Please call or email to discuss your specific event so we can tailor the best entertainment to suit your specific needs. Performing across USA and Canada.

The best characters in western New York!!! Affordable prices, professional, clean high quality…read morecostumes

I have called multiple times and left messages to attempt to book services but no one will return…read moremy call. This is unprofessional and is forcing me to look elsewhere. Clearly they do not care about customers.

They had everything I wanted. I was so worried that my stuff would not be here for my party. But it…read morecame in very quick and everything was there nothing I'm back order.

You definitely need to come here for all of your party needs. Reasonable prices, lots of varieties,…read morefriendly staff. I always come here for balloon bouquets for special occasions, I've never been disappointed. There have been times I've ordered weeks in advance or came in the day of. Staff have always been helpful, and they are great at upselling items. I keep the balloon weights and reuse them for different occasions - no need to buy them each and every time. Rows and rows from ceiling to floor of costumes, party decorations, party favors. They have a whole section full of candy 10/$1. Gummies upon gummies, I'm totally coming back for that HUGE gummie snake!!

Halloween! What more is there to say? A zillion cute costumes for kids and adults. They would be 5…read morestar if they had actual plus size. The biggest cups they have are like C or D. Come on now...that's NOT plus size. Got an awesome jack skellington mug and sugar skull

Lol I love the "reviewing during covid" "please take this into consideration if things didnt go as…read moreplanned" pop up that just came up because I clicked on "one star". Lmao ‍‍‍ maybe if the customer service here wasn't god awful it would have gotten more ‍ I came here all excited to plan my daughters first birthday and the workers seemed mad that I was interrupting their conversation to come help me get something down from a higher shelf and to help me get a balloon....like are you serious?!? And management isn't much better! Rude rude rude! I love party city but the workers here are terrible

I can't give it a five star, but it's certainly worth a solid 4 star review. They have more of a…read moreselection than you might think and it isn't just for a party. They have all kinds of things in this location and worth a stop in. The parking is typically pretty good and the pricing is very decent - staff aren't always the best, but you can't have everything!