Friday at 2 and there are about 20 people waiting in line. Appears to only be one staff running…read morethe registers. I waited 45 minutes to get to the register. I aspire to be as unbothered as "Bam" running the register. She didn't seem to have a care in the world but was pleasant. Lots of cute Halloween items for sale though!

Hello everyone, If you're in the area of Lakeshore Parkway,…read morestop at the new Ross store. The customer service is outstanding. The selection of clothes varies for all shapes and sizes of people. The value of clothing and accessories are affordable in these times..

I've been going to the store since high school and always loved it, but my most recent trip was…read morewhen my daughter got her prom dress. The staff was so helpful and kind. M

I'm the mother of the groom (MG) meeting the mother of the bride (MB) for the fitting of her dress…read more I had no intentions of trying on dresses but one of the associates, David, suggested he pick a few out just for me to get idea of what they have. I half-heartedly agreed but thought it would be interesting to see what a pageant coach and stylist might choose for me. David didn't ask and I didn't suggest a budget, we just wanted to see what looked good. Dress #5 was the one! And I didn't look at prices until after I chose it. Turns out I had tried on gowns far more expensive but he didn't once try to steer me towards something more costly. I'm so pleased with the gown, the store and the wonderful help I received from David. Something tells me you will be too.

I ordered some pink sandals online from here and had them shipped to the store for free. So I…read morestopped in today to pick them up. I very rarely have shopped here but noticed they had a good clearance sale. It was buy 1 get 2 free. I looked around and found some nice slacks, a super cute dress, and a blazer. They also had all dresses and blazers for 50% off. The items were final sale so I had to try them on really fast and I really didn't have much time. But Tamera, one of the sales ladies, was so patient and helpful. She took time to address my questions and respected my need to rush. Thanks Torrid! I think I'll check in from time to time to check the deals!

I came in a bit late not knowing the closing time looking for a outfit for my family portrait I was…read moregreeted and she asked if I need any help and I did need a lot of help I'm newly plus sized and felt a little uncomfortable in my skin when I tell you this place doesn't disappoint form products to employees and customers service. She helped me pick an dress and a shirt with cardigan prices are reasonable and the quality of the items are really good. They had a wide selection for helping me find what I needed and what I wanted as well She helped me find my style and that's a lot to ask I ended up leaving after the store closed and I felt so horrible for having them stay longer because of me, but they never complain. It made me feel comfortable. Thank you so much for the torrid team that worked with me Wednesday night. I highly appreciate it and I wish you all the best.

I rarely have good finds at JCPenney let alone this particular location. One of the only reasons I…read morego in now is because they have a Sephora inside their store. As for the women's clothing, I do think their target audience is either juniors (14-16 years old) and seniors (over 65). I never seem to really find any clothes I like here. One thing I do like is their jewelry selection. I'm looking for chokers at the moment, and they are sure hard to come around in the other stores I've gone to. Since JCpenney has a huge junior's section, I knew I could find it here. I ended up purchasing a choker/necklace set here for $24. I do think they spike the price of their items up front. I know just by looking at that price, I wasn't going to be paying that, and luckily it did turn out to be 50% off. So deals are expected here. I know department stores like this are slowing dying down, and in my opinion I don't see this particular location lasting 5-10 more years. When I go to the Galleria, I usually hit up Macy's, Von Mauer, and Belk....so I do think JCPenney has room for improvement.

It's been forever since I've been to JCPenney!…read more One of my favorite places to shop at, when I went shopping, but unfortunately, they closed all of their Hawaii Stores! Bummer! After checking out the Riverchase Galleria, I decided I was going to stop at JC Penney first! Since they appear to be one of the anchor stores, I was dropped off there by my Uber driver and walked in. The familiar feel of a JCP came back to me quickly and I walked through their large store to check out their merchandise. JCP, in my opinion, always had a great selection of quality clothing items at very good prices. Their sales were also really good, from what I last remembered. As I checked out their self-help shoe section, I noticed they had several nice pair marked down, 50 percent off! What a deal! These were for shoes that would have costed me an arm, a leg and a foot back in Hawaii! It was less than the price of an arm here! The sales here were pretty darn good, and I noticed a bunch of anxious customers standing around the sales counters, asking for "coupons." I found out they had a sale going where Sales Associates were handing out additional $10 off coupons to customers, and some of these customers were down right rude! But I also noticed how the Sales Associates were all friendly and patient with them as they dealt with their demands! After checking out their souvenir section, most of the Alabama products were on sale and with the additional discounts, worth every penney! Get it?! I opened another JCP credit card account and was given an additional 15 percent off all day shopping spree for doing that, plus, was able to get deferred billing (no interest if paid in full within a year) because I went off! Not attitude wise, but shopping-wise! An overall pleasant shopping experience here! Praises to the several Sales Associates I dealt with, who were all very pleasant and courteous, despite the demands of the impatient customers! Free ample parking in the private parking lot there and a large variety of items in-stock for you to choose from! If you're ever in Alabama, you've got to visit this place, if only to reminisce!

I stopped by here yesterday to pick up two new bras. I was glad they seemed to be properly stocked…read morewith the style of bras I was looking to buy. Two young ladies working the floor were very helpful! They answered all my questions and helped me find the size and colors I wanted. The employee at the cash register was very friendly and engaging. I have to admit that I was impressed. So many customers want to focus workers who have lackluster customer service. I'd be remiss not to mention the great service I received from this store on yesterday. I would definitely come back!

I always like coming to shop here, and in comparison with other VS's, this one seems a little more…read morecrowded. Maybe just cause it's at The Galleria, I have that mentality vs. a more open shopping atmosphere like The Summit. They have pretty much the same sales and deals here as well. The associates are hit or miss. I've found that their fragrances, lotions, and makeup at this location seem to be a lot bigger here than in other Victoria Secret locations. Much like other locations, they have a separate section for the VS Pink and loungewear.

I made a quick trip to Bath & Body Works to pick up my FREE birthday item. Since it's located…read moreinside the mall, which is not exactly my natural habitat, I was pleasantly surprised at how easy it was. I parked in the deck, zipped in, grabbed my item, and zipped right back out. The employees were very helpful and pleasant, which made the quick stop even better. Great store! I'd say I'll be back... but let's be honest, I'm not sure I'm brave enough to take on the mall again anytime soon.

I've visited this B&BW a few times. The staff was verrry helpful and friendly as soon as we walked…read morein! I proudly turned down their offer of getting a shopping basket. Because , no! Haha We came in for hand soaps which happened to be 3.95. Great deal! We didn't overdue it - only got 3 and also 1 hand spray. The store is well organized and easy to navigate. Sometimes all the scent can be overwhelming to me but I manage.

So, I never really think about going into this store until it hit me that I could use a new pair of…read moreearbuds. This store has great gifting items for a kids party or a cute game night event. Earbuds for $8, why thank you! Yes, I will be back.

Do not work at 5 below in the promenade they said something about someone always being on their…read morephone and said that they never did what they were told as well as the MANAGER SIDING WITH THE OTHER MANAGERS. I am so beyond disappointed in this place do better.

Some nice stuff in the front of the store. Otherwise, I was underwhelmed. Passed two sales people…read more Neither one said hello or asked me if I needed any help which I did. Store was very hot. I gave up and left.

If I could give 0 stars, I would. Went to return a Christmas gift from my husband today and they…read morerefused to take the item back. When I opened the gift, there was an ink mark on the pants and it looked like the item had been previously returned. They accused me of causing the ink mark and also accused me of ironing the pants, neither of which had I done. My husband is 88, has Parkinson's and is blind in one eye. He did not notice these defects when he purchased the pants. We were so humiliated and treated disrespectfully, that neither one of us will ever step foot in that store again. This is the store at the Summit in Birmingham, Alabama. The salesperson who dealt with us does not need to be dealing in retail!