This was the most amazing warehouse during Xmas season. Anything you needed, big or small they had…read moreit. Unfortunately they have been out of business for many years in Virgina area.

I have no idea about this place can't ever get a hold of anyone at this place. I have a Christmas…read moretree that was supposedly purchased from them years ago and the stand broke so, I've tried getting a hold of them to replace the stand and I can never reach them. No one answers. It's just a recording all the time saying that they're closed during certain business hours sounds to me like they're closed all the time.

We came to this outlet mall few hours past noon on a very hot day. Parking lot was all around with…read morelots of spots to handle the crowd. Common space was a mix of open and shaded area, mostly clean and well maintained. There were a good number of shops, but most of them were smaller in size and were carrying lesser number of products. While exploring the outlet, I walked into few stores but didn't find anything worth buying. The sales tax rate was also very high 12%. The food court was little sad. There were few different shops but most were abysmal. The dining hall was also underwhelming with old chair and tables. Overall I wasn't very impressed with the experience, and was one of the least exciting outlet mall I had visited.

This outlet mall is nice but I was expecting it to be bigger. Parking was plentiful and the variety…read moreof shops had something for everyone, including a Starbucks with A/C full blasting. You know we had to sit in there awhile with our coffee and tea to cool off from the blazing heat. We checked out the Nike store, Torrid, Sketchers, and Hot Topic. Surprisingly my mother found earrings she really liked in that last store while I got a bunch of anime shirts.

First of all....if you need a costume of ANY sort, look no further! This place has everything from…read more80s mania to steampunk!! Wigs, shoes, masquerade masks, canes, jewelry, any accessory you need to make your "look" complete! I've never seen a collection so vast! And it doesn't have the thrift store smell!! And the service.... I have to just say WOW ! I was given advice about a western look that I was asked to wear and I was so clueless and those ladies got me together! I actually felt cute and confident because they let me know what was appropriate for the type of event I was attending and I was clueless! Thanks ladies! And the price was way lower than I expected! Especially for such quality items! And I had to take time to make this review because this makes the SECOND time I've had exceptional service there. My daughter had a Michael Jackson themed birthday party in December and I rented a Thriller jacket from them and was the talk of the party! Please don't even consider going anywhere else for a special event ensemble! They truly are the best!

I did not know this place existed but I needed a last minute mask for a masquerade party and…read moresomeone suggested I went there. They have masks all year long and order stuff too like Halloween costumes and costume jewelry. I ended up getting a mask for me and my wife and clip on earrings which came in clutch because clip on earrings are hard to find. Tracy was very helpful with helping me select the items I needed. Fair price on the items.

Since the MacArthur Center is closing this month, and I wanted to take a moment to reflect on what…read morethis place has meant over the years. It wasn't just a mall, it was a backdrop for so many memories. I still remember when it had Rainforest Café and Johnny Rockets, those were absolute staples of any visit. There was even a Sanrio store at one point, that had planko, which felt like a little slice of joy every time I walked in. It really was the mall of my time growing up. Some of my favorite memories include visiting Santa during the holidays, catching movies with friends and family, and just spending afternoons wandering around when going to the mall was a real treat, not just an errand. Not to mention using the photobooth before "selfies" were a thing. They even had a bounce house and play area which was so much fun as a child. It's definitely bittersweet seeing it close. While it's not quite what it once was, it still holds so many good memories for so many people. A solid four stars for everything it was at its peak and for the nostalgia it leaves behind. An end of an era, but one worth remembering.

Three days before MacArthur Center closes for good, I brought my kids to the mall to spend an…read moreafternoon making a few last memories. They were happily riding the escalator, and I was taking a simple video of them on my phone. To my surprise, a security guard stopped me and told me that videotaping was not permitted. At first I didn't even realize she was speaking to me because she was mumbling from a distance. When I continued recording my children, she approached again and more firmly told me that no videotaping was allowed. What made the experience so frustrating is that the mall is literally days away from closing. The building was largely empty, my children were simply riding the escalator, and I was recording family memories--not conducting a commercial photo shoot or disrupting anyone. Meanwhile, there have been photographers and members of the media documenting the mall's final days. The whole interaction felt unnecessary and unwelcoming. Instead of leaving with fond memories of one last visit to MacArthur Center, I left feeling scolded for recording my own children in an almost-empty mall that will no longer exist in a matter of days. Consumer habits may have changed over the years, but experiences like this certainly don't encourage people to return. It was a disappointing way to end what should have been a nostalgic final visit.

I have been a loyal Lowe's customer, but this was one of the worst customer experiences I have ever…read morehad. I paid Lowe's for same-day delivery. The delivery arrived 2 hours and 45 minutes late, and despite clear instructions to leave my order at my front door, the delivery driver left my order at the very end of my driveway next to the road. That is not a completed delivery. When I contacted the delivery company, OneRail, I spent over an hour getting the runaround. Instead of taking responsibility, I was met with rude, dismissive, and sarcastic customer service because I expected the driver to complete the delivery properly. The most disappointing part is that OneRail represents Lowe's. As the customer, I didn't choose OneRail--Lowe's did. When Lowe's contracts with a delivery company, customers reasonably expect that company to meet Lowe's standards for professionalism and service. This wasn't simply a late delivery. It was a complete breakdown in customer service from start to finish: nearly three hours late, delivery instructions ignored, my order abandoned at the end of my driveway, and no meaningful effort to correct the mistake. Lowe's needs to seriously reconsider its partnership with OneRail. Every failed OneRail delivery becomes a Lowe's customer experience, and that's exactly what happened here. If this is the level of service customers can expect from Lowe's delivery partner, people deserve to know before they pay for same-day delivery.

Walked into Lowe's to buy one (1) lightbulb. Left three hours later with a grill, a succulent I…read morenamed "Steve," and the sudden urge to build a pergola--despite living in an apartment. The staff? Top tier. I asked a guy in a red vest where the drywall was. He didn't just tell me--this man led me, like Gandalf through the Mines of Moria. I felt safe. Enlightened. Emotionally supported. Found myself standing in the power tool aisle for 20 minutes, just... absorbing testosterone through osmosis. Pretty sure my beard grew half an inch and I temporarily understood the rules of football. Cashier told me, "Have a great day," and I believed her. Like, in my soul.

More of hard to find picks, owner was nice and helped me find where to get some very niche stuff I…read morehad been looking for.

Do not shop at this record store The owner here is a piece…read moreof garbage who would rather protect his inventory. Then, be nice to anyone else. I went to the record store to try and find some Led Zeppelin or other bands I may like after i'm in the store for less than five minutes, he asked me if had found anything I wanted I replied with Some lead zeppelin and i'm looking for houses of the holy and I see it. There's a sticky note on the plastic that says it's an original pressing realizing, it's a first pressing. I want to make sure it's not scratched up to s*** so I take the sleeve off. I'm looking at the artwork. I'm opening the full gated sleeve. I take the vinyl and the protective original sleeve that's around it. And this stupid owner comes over. And hey, don't take it out of the packaging. I apologize because cause I was caught on guard. I then reply with, oh, I'm sorry I just wanted to look at it. And he doesn't reply, and then he says to me, are you a serious buyer? Do you even want this? And I'm trying to explain to him I do, but I wanna know if it's in good condition, and he doesn't respond to any of that. So I'm like, wow, this s*** sucks. And I didn't even take the vinyl out of the protective sleeve at all. He only got mad at me because I sat the artwork down on the protective. Sleeve on top of a stack of other vinyls, so I'm kind of p*****. So please don't shop at this store and everything's overpriced out the wazoo and he also has a lot of insensitive t-shirts with Inappropriate symbols and anatomy

Then why 2 stars. ! Super nice people and will be back. ). So excited to look at Christmas…read moreitems

Really cute place with lots to look at and reasonable prices. The owners are very helpful and…read moreknowledgeable people who care about their shop! I'll be going back frequently!

I ran in to grab moving storage bags. They were right where…read moreindicated online. I was able up grab moving bags and, exit quickly. This is my type of shopping! They're always well stocked. I've shopped here a few times before, and always had great experiences. Yup, I recommend!

Do NOT use their pickup service. My last straw was I was in a hurry so I set up a pickup for color…read morechanging spackling compound. I waited maybe 20 min or more for a couple of items after I arrived. As for the spackling compound I was charged full price, and it had a deep discount tag on it. I opened it up a couple of weeks later, and it was dried out! I'd like to say this was an uncommon occurrence, but it's not. Previously they have handed me plantains and not bananas. Charged me for something that was not in the delivery, and on a separate trip gave to me REALLY overripe bananas. The only thing left is convenience. For groceries I can usually do better price-wise. It's just a convenience thing for those trips you need groceries and something else. The streaming discounts are cool too, but it may soon not be enough for me.

I highly recommend to go to Mr Fix cell phone & computer!…read moreJacob did an amazing job with assisting me with my cell phone issue. He is personable, efficient, and a fast worker. I was out within mins with regarding my particular issue. I was highly impressed with the customer service skills that I received today. I hope I don't ever have an issue with my phone again. However, if I do, I will definitely be returning to this location and requesting Jacob to assist me again.

WARNING TO ALL CUSTOMERS…read more TLDR: DO NOT believe the initial quote provided by this shop before their diagnosis and DO NOT let the staff intimidate you into paying more than what was initially agreed. LOOK ELSEWHERE or be prepared to DOCUMENT YOUR INTERACTIONS for a more truthful and respectful experience. The following is a summary of our experience to help ensure this does not happen to future customers. Context: An initial quote range of $180-300 for a MacBook screen repair was recieved from staff member Jacob, along with assurances that it would cost no more than that range. An $89 diagnostic fee was charged (they did not inform that this fee was nonrefundable, only that it would go toward the repair cost should the service be accepted) Days later a follow up phone call was made to the shop to confirm the final quote. A new and increased quote of $400 was provided by "Mo", the woman who answered the phone. When asked if a refund of the diagnostic fee could be arranged, Mo stated that the fee was nonrefundable, and did not seem to care when informed that we were never made aware that the fee was nonrefundable. She simply said "sorry". After stating the details of the intial visit to the shop, including the previously agreed upon quote range which was much less than the new quote, a staff member that goes by "Zombie" took over the phone call to emphasize that Jacob "tells everyone the diagnostic fee is non refundable" but an email address can be contacted for disputes. It's worth noting that Zombie's tone on the call was not polite and he seemed annoyed about the interaction. Zombie also stated that they would "check the security cameras to see if Jacob failed to mention the fee was non refundable", and text a man by the name of "Dennys" about the situation. It was not until after an email was sent regarding the refund, and a second phone call was made to the shop (answered by Zombie) to confirm the names of the staff members from the first phone call, that a refund was offered. At this point, Zombie's tone had completely changed to what it should have been from the beginning, empathetic and polite. To his credit, he even apologized. The favorable outcome of this interaction does not negate the negative experience endured, or change the fact that the actions of the staff were unacceptable. Unacceptable actions: - Inaccurate initial quote - Failure to inform that the diagnostic fee was nonrefundable - Failure to honor initial quote range - Rude demeanor of staff when concerns were voiced by customer While the value of $89 varies person to person, how a business treats its customers is what truly matters. Ultimately, what could have been a very positive customer experience was soured by the acts of the staff members regarding our concerns. As someone who has worked in customer service for 15 years at various management levels, here is a script for your staff that may prove helpful, as it seems the current staff has not been adequately trained, or simply fails to execute the training recieved: For customer concerns/disputes regarding conversations that happened in the shop that may need to be verified through camera footage: Staff member: "I understand your concern and I thank you for bringing this to our attention. Let's see how we can resolve this for you. Can you please share the details of the conversation?" (Once details are recieved): "Great, thank you for providing those details. Before a determination can be made, we will review what information we can on our end and get back to you regarding a resolution. What is the best way to reach you?" With the correct tone and attitude, the above script can go a long way in preventing my experience from happening to others. Cheers

Haynes Furniture is located along Virginia Beach Blvd. I generally call that area the Furniture…read moreDistrict since there are many furniture shops around that area of the city. They are at the western end of the city, between North Witchduck Rd. and Newtown Rd. There was plenty of parking available, and you can get in and out at a traffic light too. My visit here was on May 3, 2025. We had a chair that was past its life of use, so it was time to look for another one. My mom used the old chair mostly. I had done searches and checking around online before seeing the one at Haynes that was on a clearance sale (it was nearly 70% off). We came in as soon as the store was opening. We were immediately greeted by Kathryn Reese. We had let her know what we were looking for, and she got us to that part of the store. After getting over there, my mom and I tried out the chair that was on display. The chair was very nice. It is electronic too, so you can recline with the push of a button. There is a charging base on it, as well as two storage areas. There is a drink holder too that you can keep it cool with. After that, we knew we would get it. As we were going through the process, I asked Kathyrn about any discounts such as senior, etc. Although there weren't any discounts on the item since it was already on clearance, she was able to get the cost down for the white glove delivery. Every little bit helps these days. After everything was settled, she brought us up to the check-out counter to complete the purchase and get the delivery set up. The overall process was smooth. When the purchase was being done, I didn't even remember I had gotten a desk here over 10 years ago. It was a solid process overall.

So disgusted with customer service, ordered sofa and chairs, know satisfaction in getting chairs…read morejust estimates of time, now it will reach into late October, order and given 2 delivery dates since late August. Do not want furniture yet we are stuck, tried Everything, right Chuck manager, who has yet to call. Please CEO call me they have my number, so disgusted with our customer service. Peggy West