The folks at Passalacqua Funeral Chapel and Twin Chapels Mortuary were very professional. They…read morewere able to handle delicate family situations with a calmness and gravity befitting the occasion. The Passalacqua family operating in this location for 150 years is an incredible achievement and we were so thankful that we didn't face any large franchise disappointments.

It's very hard to deal with the loss of a loved one but this family owned business makes it…read moreeffortless. So caring and concerned every step of the way and even after. They think if every little detail.

We had a truly beautiful experience with Valley Memorial Park Cemetery, Funeral Home, and Reception…read moreCenter during one of the most difficult times in our lives. From the very beginning, their team was patient, compassionate, and never made us feel rushed or pressured. After a previous experience with another funeral home where everything felt urgent, this was completely different. The atmosphere here was serene, welcoming, and allowed us the space to breathe, ask questions, and make decisions with care. We genuinely felt supported every step of the way. Because of this experience, I now feel inspired to plan my own arrangements ahead of time so my family can focus on grieving and being together, rather than navigating logistics during such a painful time. I am deeply grateful for the care they provided. 10/10, and I would highly recommend them to anyone in need of compassionate and professional funeral services.

Valley Memorial was wonderfully helpful and kind when my dad passed 9 months ago with his handling,…read morecremation and everything that goes with it.. I would have highly recommend ed and given them 5 stars even then. But now, I'd give them 10 stars if I could. They were amazing as I navigated through last minute, challenging complications with my mom's remains leading up to her burial.... and they didn't even handle her or cremate her when she passed (an East Bay mortuary did). They truly went above and beyond even coming to pick up my moms remains at my home and finding a way to ensure it would arrive safely close to her burial site since I could not take her on a plane with her urn. They were kind, compassionate, professional, thorough, and go above and beyond at a time when it's really needed. Thank you Eugene, in particular!

We had a great experience with this funeral home during the passing of my father. We chose a direct…read morecremation, and Brigitte explained everything thoroughly and made the process very easy. She was very kind, not pushy, and never tried to upsell us. My family and I also liked the fact the crematory was onsite, which gave us additional peace of mind. We didn't want our father to be transported to a different location for the cremation to take place. Thank you Brigitte and Vaca Hills Chapel staff.

This lengthy review is very well deserved for Vaca Hills Chapel Funeral Home…read more My father passed away suddenly on a Friday in his hometown of San Francisco. We took the weekend to grieve and began the difficult task on Monday of finding a funeral home. My father was a proud Army Veteran and his wish was to be buried at Sacramento Valley National Cemetery. Initially, we thought it would be best to choose a local funeral home in the Bay Area that specialized in military burials. We believed we found one in San Bruno, but from our very first interaction, we were disappointed. When we explained why we were there, the funeral director did not offer condolences. When I asked about burying my father at Sacramento Valley National Cemetery, she suggested we could bury him at the National Cemetery in San Bruno instead. To my knowledge, that cemetery is closed to new burials -- it clearly states so on their website. Her response was, "You can always go over there and ask them directly." I was taken aback. Why was she unaware of the burial closure? And why were we expected to do the legwork when we were seeking professional guidance during one of the hardest moments of our lives? We left feeling discouraged and unsupported. After more research, I realized it would be costly to keep my father's remains at a local funeral home and then transfer him to a facility closer to Sacramento Valley National Cemetery. On Tuesday, my mother, sister, and I drove to Vacaville to visit three funeral homes. The first one we stopped at was Vaca Hills. We didn't have an appointment -- we showed up unannounced -- and we were warmly greeted by Joseph. Joseph is one of the drivers who assists with transporting loved ones and supporting burial services. The moment he heard why we were there, he offered his sincere condolences. He clearly stated he wasn't a funeral director, but he patiently answered every question he could. He was knowledgeable about the burial process at Sacramento Valley National Cemetery and provided us with their price list. He also took my contact information and assured me that one of their funeral directors, Mercedes, would call me the next day. Our next two stops were at two other Vacaville funeral homes that work together. One was closed, so we went to the other. While the staff was polite and the funeral director -- a former military member -- had a great sense of humor, the entire meeting felt transactional. It felt more like business than care. The location was also in a very busy area, and we couldn't imagine trying to hold a funeral procession there or mourning in the middle of so much activity. The following morning, Mercedes from Vaca Hills called exactly as promised and scheduled an in-person meeting for the next day. From the moment we met her, she mirrored the compassion Joseph had shown us. She immediately offered her condolences and approached everything with empathy and patience. She never once felt pushy. She answered every question thoroughly and offered thoughtful solutions whenever we needed adjustments. When the topic of payment came up, she handled it with professionalism and respect. She did not ask about life insurance policy amounts. In fact, when my mom attempted to share that information, Mercedes gently let her know that it wasn't necessary and that many families prefer to keep that private. Mercedes is also a military veteran and that meant a lot to us. She ensured every step of the process for my father's burial at Sacramento Valley National Cemetery was handled promptly and properly. As soon as we confirmed our preferred date, she had her team secure the appointment. We selected the Platinum Package, which included a 3-hour viewing and funeral service, followed by a 1-hour burial service the next day. Because my father's burial appointment at the cemetery was scheduled for 9:30 AM, it would have required a very early service and felt rushed. Mercedes worked with us and graciously allowed us to extend our Sunday service to 4 hours instead of 3. On Monday morning, we simply met at the funeral home for the 8:50 AM procession to the cemetery. The entire experience with Vaca Hills was smooth, compassionate and dignified. At no point did I ever feel pressured. They were communicative, understanding and accommodating throughout the entire process. From the bottom of our hearts, we want to extend our utmost gratitude, love and appreciation to Mercedes, Joseph, Brigitte, and Angel. You loved on our family in such a remarkable way during one of the most painful seasons of our lives. You helped us give our father -- our Patriarch, our Protector -- the most honorable Homegoing celebration he could have ever received. We will 100% choose Vaca Hills again if we are ever in need of services in the Vacaville, Dixon, or Fairfield area. With deepest gratitude, The Faagau Family

Luanna will go above and beyond to make sure that your loved one is laid to rest in peace.read more

They helped with all the steps of the funeral and cremation of my younger brother. The situation…read morewas very hard and sad for my family and I and they made sure to be as present as possible. I would recommend.

Brian is a jewel! We were very pleased with his service, and caring attitude. From the moment we…read morespoke with Brian, we were put at ease. He helped us out with the military gravesite arrangement, and we were given a good price for the handling all these arrangements . THANKS TO BRIAN AND THE ENTIRE STAFF AT MONTE'S CHAPEL OF THE HILLS- WONDERFUL SERVICE AND CARE! I wish I could give this place 20 stars!! Florence W.

Brian Hood and Lisa at Monte's Chapel of the Hills are truly amazing. Brian went above and beyond…read moreto make sure my loved ones were cared for and treated with respect. Brian and his team are compassionate, organized, and truly professional. They helped me and my family through some of the most difficult times in our lives with kindness and professionalism. I lost my sister on Christmas Eve and my longtime partner at the end of June. During both heartbreaking losses, Brian made an incredibly difficult process so much easier to navigate. He was patient, understanding, and always available to answer my questions. At no point did I ever feel rushed or pressured to make decisions, which meant so much during such an emotional time. I can't say enough good things about Brian, Lisa, and everyone at Monte's Chapel of the Hills. They have been there for me and my family during some of the hardest moments of our lives, and I will always be grateful for their kindness, compassion, and support.

My beloved husband passed away very suddenly and without warning on July 15, 2026. It's almost been…read morethree weeks, and I'm still in shock. So you can imagine the state I was in when it actually happened. I've never dealt with death on this level before, more less have it be my spouse and very best friend. My sister did a lot of googling and researching to help me find a place to make arrangements. She called Diablo Valley Cremation and told me she had a really good feeling about them. We made an appt, but were actually able to come down anytime. We sat down and spoke to Bari, who was above and beyond compassionate and professional. She explained everything so gently, and it was almost as if there was nothing I had to worry about or do outside of grieving my dear husband. I knew she was the perfect fit to care for my husbands passing. She handled everything, and I mean everything. Her communication was top notch and extremely easy to get ahold of in case I had any questions or needing to talk about something. We set up a viewing before cremation, and she was at my and my families side as support throughout the entire experience. My husband looked wonderful. Although it was heartbreaking, Bari made it less horrible. We all hugged her, she made us feel comforted and safe in what we were going through. Bari has turned out to be such an invaluable and amazing partner in this tragic journey of mine. I've had to stop at the business several times to drop off cremation necklaces, my husband's urn, and pick things up. Each time I hugged and thanked her. She even got full handprints of my husband for me, not just the complimentary fingerprints. She genuinely has put so much love, care and concern into my husband, myself and our kids. The entire experience. Bari, I know I thank you so often. But I need to reiterate that I couldn't have gotten through these horrific first steps of my husbands death without your kind and gentle soul. We hope you're able to make it to the service, we'd be honored to have you. With endless gratitude and love, The Lindborg Family

Diablo Valley was there to help me and my son at the darkest time of our life. They were…read moreprofessional and caring, and explained everything in a simple understandable way. They made us comfortable and allowed us th share information about our loved one, through our tears. They cared, they listened, they paused paperwork at times, and we completed everything with ease. Casey was "Amazing", and truly seemed to care. She made follow-up calls to ensure we were OK, and said not to hesitate to call for questions or support. They made us so comfortable that it felt like family. Thank you Diablo Valley

My mom recently passed away and all of her services were prepaid. At first, I originally contacted…read moreAll Souls Cemetery after hours, who directed me to Twin Chapels Mortuary (TCM). I spoke to Vincent and explained that my mother had just passed and made arrangements to have her body removed. I vividly remembered that my contract had a Sacramento funeral home, so when I found the contract, I politely called Vincent back to cancel. I was unaware at that time that Covid created a partnership between All Souls Cemetery and Twin Chapels Mortuary, so Vincent assured me that I was not breaching any contract and scheduled an appointment with the Funeral Director. I was happy Vincent called the other Funeral home and explained the situation in my behalf; besides it made sense to keep things local. This is the first time I have been to TCM and was very curious how it was laid out. We met with Greg Silva, and since Mom's services were prepaid, everything was seamless. He answered every question we had, even gave me his cell phone # for any questions after our meeting, of which Greg always responded in a timely manner. Greg was coordinating with our church in real time for available dates. We left knowing the exact dates of the vigil and funeral mass. After we picked a Memorial book, Greg gave us a tour of the chapel where the service will be held and the dining area where guests can have light refreshments. Greg also informed us that TCM will print us a poster of Mom for the viewing at no cost. The layout of the chapel where my mom's services would be was a good size, it can accommodate up to 300 people, even extend to 400 if needed by removing the partitions. There is a 2nd exact chapel on the opposite side, hence they were called Twin Chapels. There is ample parking on the side and at the back, also plenty of street parking if the lot is full. The size was perfect for our service, not too big, not too small. During the week, I finished Mom's obituary and emailed it to Greg. It was uploaded within minutes of receipt! We then dropped off Mom's attire and met Tracy that day. She was very helpful with the additional service questions I had; she even informed me that she would be the one assisting on the day of the service. I also had the opportunity to talk to Jessica on a few things and she too was very helpful. Day of the Visitation started at 4, however TCM allowed us to be there an hour early to set-up. Everything was set-up and saw that TCM made 2 posters of my mom! For the dining area, TCM provided complimentary Coffee and tea; and had 2 dispensers for hot and cold water. We anticipated a good turn out so we brought extra 8 oz water bottles and extra coffee makers. Except for a few minor electrical shorts, everything was well organized. Trudy was always readily available to help. Day of the Funeral Mass - the mass was at noon, however since TCM was opened at 9am, they allowed us to be there early to pay final respects before they closed the casket. Around 11am, Dave Reeder, Funeral Director in Charge, summoned the pall bearers and explained their roles, gave us funeral stickers for our cars, and also informed us the time we were leaving so we could say our final goodbyes to Mom. TCM brought the 2 posters and 2 floral wreaths for the church. Again, another well organized event to the church and after the Mass. Since Mom was going to be cremated, we did not go to the cemetery. TCM staff collected all the flowers and posters who brought it back to TCM for us to collect later that afternoon. TCM has a crematory onsite and will be handling Mom's cremains. Our overall experience with TCM was a positive one from start to finish! They treated us with empathy, compassion and respect. One of the few (if not the only) locally own funeral homes in Vallejo, I highly recommend their services for your loved ones. Thank you TCM for a beautiful, well executed service for mom.

We had the best experience at Twin Chapels Mortuary. From the very beginning, Dave was absolutely…read moreamazing. He made me feel so comfortable and truly cared for--like I was part of the family. He answered all of my questions, even the ones I didn't realize I had. We felt incredibly supported and treated with compassion, professionalism, and genuine kindness. It was a comforting and informative experience during such a difficult time. You will absolutely get your money's worth at Twin Chapels. You will never feel taken advantage of--only cared for. There is a deep sense of peace that comes with leaving your loved one in their hands. I cannot recommend them enough. If this review had 10 stars to give, they would deserve every single one.

I had a great experience with the planning of my mother's funeral. First off, all of their front…read moredesk associates where extremely professional, caring and very comforting. Maira Tapia, the funeral arranger, is very good at what she does. During the time I was planning my mother's funeral with her, she made me feel comfortable that I had nothing to worry about and everything would go as planned. She made me feel at ease. From the planning till the end. I give Maira and Bryan-Braker 5 stars!

We had the privilege of working with Pierre Z'berg as the Funeral Director for my dad, and I truly…read morecan't say enough about the care and professionalism he showed during such a difficult time. From the very beginning, Pierre was incredibly responsive--always answering calls and emails promptly, which made the entire process feel much less overwhelming. He was kind, compassionate, and genuinely easy to work with while we made all the arrangements. What stood out most was his flexibility and willingness to accommodate our requests, making sure everything was handled exactly as we hoped. During a time when emotions are high and details matter so much, Pierre provided a calm, supportive presence that we deeply appreciated. I would highly recommend him to anyone in need of funeral services. Thank you Pierre!