First Class practically goes out of their way to help you out and make sure you get the best…read moreservice for your dollar. They're the only repair shop in the area that I know of who offers a complimentary loaner vehicle to use while they're working on your vehicle. I have never utilized the detailing services, but I hear they are great as well. The loaner vehicles I have used have been very clean, so I can only imagine how well they also detail. First Class is a great place for both major and minor repairs. They also sell tires.

Always helped when I had a problem prices are decent got me in when I was in a hurry. Never had a…read moreproblem with any of the work.

Everything! If I outlive this vehicle I'll be back to buy another!…read more No-haggle pricing, fair trade-in value.

Within the first month of ownership, my vehicle experienced a mechanical failure and was brought to…read moreBlue Knob immediately. They were unable to diagnose or repair the issue in-house and subsequently sent the vehicle to the nearest dealership. At the time, I was expected to work near Detroit, which became impossible due to the breakdown. I was provided a loaner vehicle--a Chevy Impala with worn tires during winter conditions--despite the possibility that I could be required to drive several hours on short notice. For several days, I received no updates regarding the status or location of my vehicle. After initiating multiple follow-ups, I was repeatedly told, "I don't know," until I escalated the issue to management. Matt, the manager, was professional and communicative and ultimately confirmed where the vehicle had been sent. I had a safe in the trunk of my vehicle containing valuable items. Unfortunately, I was unable to retrieve them because I was unaware of the vehicle's whereabouts. To avoid further delays, I personally contacted the dealership and received clear information within minutes--something Blue Knob had been unable to provide after multiple days. By that point, the condition of the loaner vehicle required new tires for basic safety during a 5-6 hour drive. Once my vehicle was finally repaired, I was still required to wait for Blue Knob to retrieve it before I could do the same. During my visit to the service center, I overheard staff making disrespectful remarks regarding my request for safe tires on the loaner vehicle, among other comments. I was also informed that I should not have contacted the dealership directly and instead should have waited 3-5 business days for updates through Blue Knob. While Blue Knob presents itself as highly corporate and professional, internal communication and customer treatment do not reflect those standards. Clients should be aware that concerns regarding safety and timely communication may be met with dismissal rather than support.

Fantastic! I contacted them through their website and got a call back within an hour. I had an…read moreinterior detailing which was much needed. Stains, dirt, rocks, dog hair, everything was on the carpets and the seats that had built up from the past year. My car looks brand new! Absolutely loved it. Fairly priced and a very nice guy to deal with. Will definitely come back.

I had money SUV cleaned their on Monday 3 of June 2024 and let me say I would highly recommend this…read moreplace to anyone... they did a fabulous job on my interior of my SUV... I'm the second owner of this SUV and the owner before had a dog and needless to say a lot of dog hair and smelled like dog... with that said they did the seats the floor and detailed the inside and now smells very good and is extremely clean

Everyone loves that shiny showroom look on their vehicle but let's face it.....it's a HUGE P I A…read more!!!!!!! MDX detailing does superior work for as low as price as I'm used to Everything from simple exterior wash to ceramic sealant for your paint job. They are qualified to do it all!! This is my second encounter here and I cant say enough good. They do professional work in a timely manner without overcharging. They also suggest things that may help your vehicle without pushy overselling!!!!! I will come again and again!!! Puts the gleam in your car as well as your face!!!!