We realized today we must euthanize our beloved kitty and thank God we chose the Animal ER care…read morefacility on North Nevada Ave. in Colo. Sprgs. We walked into the clinic on Mother's day and it was very busy but when we told the receptionist we were there to euthanize our 18 yr. old cat, we were immediately put in a private room. A gal came in right away to get the intake info and minutes after she left a tech came in to take our kitty back to get an IV put in his leg. Kitty was brought back to us and we were told to take as much time as we need to say goodbye and then push a button and the Dr. will come in and euthanize him. We said our goodbyes with lots of kisses and then Dr. Flanders [FABULOUS] came in and explained everything she was going to do which was saline first to make sure the line in his vein was clear, then propofol to relax him and then the final shot. Our sweet boy had a totally painless death. After death we were asked if we would like a paw print for no additional charge and we said yes and we were given a wonderful paw print with his name and a heart next to it. The price was very fair [$185] and I cannot recommend this clinic highly enough for their kindness, professionalism and compassion. The Bowmans

Check in on small iPad attached to counter Quite extensive…read morefill in check in process, be ready to take some time and bring a friend to help hold your baby if you need Nice areas to escape other animals waiting May require a deposit before you are seen Large parking lot, huge tower sign easy to see from road Across from a big shopping center with lots of eateries. Nice area. Very busy place, no appointments taken. After they checked us in and a Vet Assistant took our fur baby vitals, we had to still wait out in the lobby. Better that than a small room. After several hours, they gave us a choice and asked if we wanted to go to their other branch which had openings. We took it. Blankets here, drinks, snacks, very nice but busy.

My pup had a build up of bacteria in his gut and was dealing with some pretty terrible symptoms and…read morethis of course took place on a Sunday when his vet wasn't open. I was able to come in without an appointment and was promptly seen. Everyone was so professional and swift, the environment was very clean and they had teas and coffees available while I waited. The treatment plan was completely transparent and their willingness to do labs and testing of my choice first kept the bill less than 1,000, which was awesome. I went home with the antibiotics so no running around town. I even called a week after with some follow-up questions and they were great.

My dog was having distressed breathing (English Bulldog)…read moreafter her c-section at another Veterinarians hospital and we took her here. They kept her for three day in an oxygen chamber and sedated they hole time she was there. Telling us she needed to have Brachycephalic Obstructive syndrome surgery(BOAS) which would be between $8,000-$11,000 with out confirming that she truly needed this surgery. No x-rays where taken of her chest or throat. I asked them to run a blood test, and was asked why i wanted to have a blood test ran. Upon getting her home and speaking to her primary vet. we discontinued they sedatives(making her have labored breathing and keeping her throat irritated) I then got x-rays of her chest and throat and the hole time she had inflamed Bronchiole's, and needed antibiotics to clear this up. Never was any antibiotics offered when at this ER hospital. I wonder, if i would have let them perform that surgery and they found nothing to repair what i would have been charged. I feel they scare most pet parents into performing unnecessary services just to get our money.

Had taken my dog to Uintah Pet Emergency on a Saturday (9.13.25) when she seemed listless and…read morebloated (after gorging on Marrobone treats). Given a dire possible diagnosis of parathyroid abnormality that might require surgery. Lab work ordered by the ER vet included a hypercalcemia of maligancy profile for $594.66. They took blood for that test to be sent out, but apparently the parcel broke in transit. Took the dog to Cheyenne Mountain Animal Hospital, her normal vet, given the slightly elevated calcium level on initial blood tests. Ordered the same test for $250.00. In addition, this test was a fasting test (the blood taken at the ER vet was after the dog had stuffed herself with dog treats). The test was normal. Lesson: Only use the ER vet for true emergencies, and rely on a trusted veterinarian for all care possible. (Also, do a better job of locking up dog treats.)

Wednesday night, just after 10 p.m., I went to bed and my cat, Milo, joined me just as he does…read moreevery night. Unfortunately, he suddenly started acting very out of character, and I discovered that he was unable to use his back legs. I immediately searched for the closest open clinic. We ended up at Uintah Pet Emergency. Dr. Glover and his staff were excellent. This was the toughest hour of me and Milo's nearly 13 years together, and the care that we received from Dr. Glover helped me feel supported to do what I knew I needed to do and help Milo get peace. I can't say enough how much I appreciate the humanity and kindness of Dr. Glover and his staff in one of the scariest and most uncertain moments of my life. Thank you for helping me help my best friend get the care he needed quickly.

Our 6-year-old, 3-pound toy poodle Nyssa became critically ill within just a few hours two nights…read moreago, and we truly thought we were going to lose her that same night. It was one of the most terrifying experiences we've ever faced as pet owners. The moment we arrived at Tender Care Veterinary Center, the staff immediately stepped in with kindness, urgency, and compassion. Dr. Lieve Kamholz saw Nyssa right away, and within about 30 minutes of arriving, they had already completed X-rays, blood work, and a full exam. Dr. Kamholz quickly diagnosed the problem and clearly explained our options. Nyssa ultimately needed emergency surgery to survive. Dr. Kamholz and the entire team were incredible throughout the entire process--from diagnosis, to pre-operative care, to surgery, to post-operative care. Their skill, compassion, and quick action saved our sweet Nyssa. From the bottom of our hearts, thank you for bringing our pup back from the brink of death. Because of you, Nyssa is still here with us today. We will forever be grateful.

Improving the UNREASONABLE COSTS would be a good start. And have a little compassion. Our little…read morekitty has a broken leg. Now this is a KITTEN. I've never seen a vet have this much difficulty setting and immobilizing a broken leg as these people. They, (first off) can't splint the leg securely. Having taken the kitten in for the THIRD TIME to take care of him, ay $85.00 a visit, putting his care into the OVER $1,000 DOLLAR RANGE, We noticed a very small abrasion on his leg from the splint that they can't get to stay on. The tech called in the DOCTOR to evaluate it without asking us if we want to spend even more. This was $50.00 just to peek at it and not do anything about it (as it was a simple abrasion) yet the $50 charge was inflicted upon us. They then told us that if they can't get the bone stabilized and healed they would suggest AMPUTATION of this poor kittens leg and told us it would ONLY BE ABOUT $800. We've take other pets there for a variety of reasons and ALWAYS LEAVE FEELING MONETARILY VIOLATED. So we figure that this over $1,200.00. I'm a retired vet and work in health care and was also an Army Medic. My wife was an E.R. Nurse for 26 years for the Dept of Defense. We understand how minor this injury is and we can't afford that. They want to load the bill so much that in the end (if they could have it their way) the cost would be close to $2,000.00 to cut the poor kitty's leg off and they wouldn't even blink. BUT.. like most veterinarians, they know that humans are suckers for their loved pets and they will bend you over for a much as they can. If you want to eat, stay away from this Vet.

Dr. Claire exceeded expectations!! She was so sweet and smart and educated me on my cat Kiki's…read moreasthma. She answered any questions I had and gave me some print outs and very valuable information. Most pleasant visit I've had with my Kiki at the ER! She made me feel a lot better about Kiki's condition and calmed my nerves about her behaviors. I went home feeling calm and at peace knowing my girl is gonna be just fine.

Extremely Disappointing Experience…read more We arrived at VEG with our dog after he was bitten by another dog and had a significant wound on his leg. We stood at the entrance ringing the bell for five minutes before anyone even let us inside. Once inside, we waited approximately 40 minutes, watching other patients being attended to while no one checked on our dog. Eventually, someone examined him and then simply texted us an estimate for approximately $2,300. No one came over to explain the charges or discuss the recommended treatment with us. When I reviewed the estimate, I saw $400 listed as miscellaneous charges and another $350 for stitches--even though we were subsequently told that our dog didn't actually need stitches. At that point, we decided to leave. We immediately drove to VRCC Medical Hospital, where the difference was remarkable. They took care of our dog immediately. The doctor personally came out, examined the wound, and reached a very different conclusion from the medical technician at VEG regarding the treatment he needed. And here's the real kicker: even with stitches and all of the treatment our dog actually received, our bill at VRCC was roughly one-third of VEG's $2,300 estimate. Based on our experience, VEG gave us the impression that the focus was more on generating revenue than providing compassionate, appropriate care for our pet. Do yourself and your pet a favor: skip VEG and drive down the road to a real veterinary hospital. You'll likely get better care, a doctor's evaluation, and save yourself a considerable amount of money.

Tonight our 7 month old puppy started choking on a stick he was breathing but labored the doctor…read morecame out of the back within 1 minute of us getting in and telling the staff! Amazing job. Our puppy is home safe now because of their help!

This is not a good review but after my experience, I'm skeptical that the management will be too…read moreconcerned about it. My daughter took a pair of kittens in to check their health, and the staff member told her "Two kittens, huh? That's kind of out there." When the services were done (halfhearted antibiotics administration and then a referral back to our family veterinarian), I was in the car with our dog and tried to swap with my daughter where she brought the kittens back to the car so I could go in to pay and they said they couldn't "release" my daughter until I paid (???) I've been to a dozen veterinarians and this is SO weird; they never have a problem with things like this when they know you're out in the car. Anyway, the office person suddenly calls me, I gave her my card and it declined. I called my wife and she immediately transferred the funds. I called my daughter to tell them to charge the card I gave them since she was still in there. Daughter comes out so I assumed they "released" her because she said she gave them my message and then as I'm backing out, the office person comes running out in a dramatic panic and treated me like a total deadbeat trying to skip out on the bill. Mind you we've done ***TWO*** end-of-life procedures here totaling well over $2,000 which makes me a ***reliable customer*** so this mistrust over a $300 charge was wildly awkward. ANYway, never going back. Ever.

My cat needed to see a vet urgently on a Sunday. Luckily Tender Care 1) was open, 2) had…read moreavailability, and 3) didn't charge me what an ER would've. I was charged a "same day" fee, but it wasn't a massive amount. The staff were very friendly and my cat was seen promptly. Highly recommend.

This is such a great vet and a beautiful second location! I've been going to this vet at the falcon…read morelocation for years now but we recently got a new puppy and she needed to get her 3 month shots and the falcon location didn't have any openings soon so we came here and they were amazing. They got us in and out so fast. Our puppy gets so excited to meet new people, they were so kind with her being a little crazy and they gave her a treat of peanut butter for her to take her shots. Everyone is always so nice and will answer any questions you have! I highly recommend this vet to anyone, they have treated all my pets with kindness and compassion.

We were visiting from out of town and our pup ingested marijuana that he found in the yard of the…read moreairbnb we were staying at. The staff were quick to identify and treat. They were informative, attentive and emphatic to our situation. He is doing much better after receiving treatment. We are grateful he is OK. Thank you!!!

Amazing 24 hour veterinary service. I've had two sick kittens in the span of three months both…read moretimes upon calling the phone was answered immediately, barely even on the first ring. You can tell they really care about the animals they get from the first time I went. It wasn't super busy so when I walked in the door, they took my kitty from me immediately to the back and started working on him. The second time was in the middle of the night they got me into a room immediately and started taking care of my kitten. I would recommend this place to anyone who needs immediate help for their babies. They have done an outstanding job both visits of being there. I even have told my family that lives in the area to keep this place in mind for emergency needs.