We just love every person at the facility, the customer care and patient care is just superb and…read moreeveryone goes above and beyond to ensure the best possible experience for all. The music and live plants in the rooms are so calming and just lovely touches in stressful situations. I appreciate each and every person who works there and can't imagine how hard all of their jobs are. Between the sometimes unavoidable sad cases to the unfortunate high stress, high emotion pet parents who might not always be as kind as they could be, every member of the team there remains professional, empathetic and caring. You could not have a better team!!! Of course I do wish we weren't frequent flyers here but I always know we will be well cared for

Check in on small iPad attached to counter Quite extensive…read morefill in check in process, be ready to take some time and bring a friend to help hold your baby if you need Nice areas to escape other animals waiting May require a deposit before you are seen Large parking lot, huge tower sign easy to see from road Across from a big shopping center with lots of eateries. Nice area. Very busy place, no appointments taken. After they checked us in and a Vet Assistant took our fur baby vitals, we had to still wait out in the lobby. Better that than a small room. After several hours, they gave us a choice and asked if we wanted to go to their other branch which had openings. We took it. Blankets here, drinks, snacks, very nice but busy.

My pup had a build up of bacteria in his gut and was dealing with some pretty terrible symptoms and…read morethis of course took place on a Sunday when his vet wasn't open. I was able to come in without an appointment and was promptly seen. Everyone was so professional and swift, the environment was very clean and they had teas and coffees available while I waited. The treatment plan was completely transparent and their willingness to do labs and testing of my choice first kept the bill less than 1,000, which was awesome. I went home with the antibiotics so no running around town. I even called a week after with some follow-up questions and they were great.

IN MY OPINION DONT BRING YOUR PETS HERE!!!! After…read moredriving 100 miles one way I came to this vet a week ago with my dog who had aspiration pneumonia. From the moment I arrived they took my dog to the back and handed me a form to sign that said for critical condition my bill would be minimum $1300. Once the doctor came in to tell me the prognoses, he said for an additional $5000-$10,000 they would keep my dog in the hospital (which wouldn't guarantee he would live). I felt extremely extorted, telling me from the moment I arrived that my dog was critical, after choosing the best for my dog was to put him down it took them another 2 and half hours to administer the shot putting more stress and anguish on my dog and myself after paying $421 for this visit, it didn't stop there, I was told that I could get a paw print for $30 from a third party company and that would be the end of fees. Once I called the third party company Eternal Memories they told me I would have to pay for a communal cremation even after I stated I did not want the cremains and pay $55.00 for the clay paw print. Once my family stated we were not going to pay this Eternal Memories threatened to bring my dogs body and drop it on my porch, once I told them fine bring my dog back I'm 100 miles one way they said they would just take care of it

Had taken my dog to Uintah Pet Emergency on a Saturday (9.13.25) when she seemed listless and…read morebloated (after gorging on Marrobone treats). Given a dire possible diagnosis of parathyroid abnormality that might require surgery. Lab work ordered by the ER vet included a hypercalcemia of maligancy profile for $594.66. They took blood for that test to be sent out, but apparently the parcel broke in transit. Took the dog to Cheyenne Mountain Animal Hospital, her normal vet, given the slightly elevated calcium level on initial blood tests. Ordered the same test for $250.00. In addition, this test was a fasting test (the blood taken at the ER vet was after the dog had stuffed herself with dog treats). The test was normal. Lesson: Only use the ER vet for true emergencies, and rely on a trusted veterinarian for all care possible. (Also, do a better job of locking up dog treats.)

Wednesday night, just after 10 p.m., I went to bed and my cat, Milo, joined me just as he does…read moreevery night. Unfortunately, he suddenly started acting very out of character, and I discovered that he was unable to use his back legs. I immediately searched for the closest open clinic. We ended up at Uintah Pet Emergency. Dr. Glover and his staff were excellent. This was the toughest hour of me and Milo's nearly 13 years together, and the care that we received from Dr. Glover helped me feel supported to do what I knew I needed to do and help Milo get peace. I can't say enough how much I appreciate the humanity and kindness of Dr. Glover and his staff in one of the scariest and most uncertain moments of my life. Thank you for helping me help my best friend get the care he needed quickly.

Our 6-year-old, 3-pound toy poodle Nyssa became critically ill within just a few hours two nights…read moreago, and we truly thought we were going to lose her that same night. It was one of the most terrifying experiences we've ever faced as pet owners. The moment we arrived at Tender Care Veterinary Center, the staff immediately stepped in with kindness, urgency, and compassion. Dr. Lieve Kamholz saw Nyssa right away, and within about 30 minutes of arriving, they had already completed X-rays, blood work, and a full exam. Dr. Kamholz quickly diagnosed the problem and clearly explained our options. Nyssa ultimately needed emergency surgery to survive. Dr. Kamholz and the entire team were incredible throughout the entire process--from diagnosis, to pre-operative care, to surgery, to post-operative care. Their skill, compassion, and quick action saved our sweet Nyssa. From the bottom of our hearts, thank you for bringing our pup back from the brink of death. Because of you, Nyssa is still here with us today. We will forever be grateful.

The care and compassion we received when having to put our cat down is something we will never…read moreforget.

10/10. We had a medical emergency for our chicken, Muffin, and even though this vet clinic doesn't…read morespecialize in exotic animals, they went absolutely above and beyond to provide loving care to our chick. Doctor Park and Doctor Nikki H were the two with us most of the time and they would make sure we had a nice comfortable room, snacks, coffee and even coloring books and pencils for my toddler. They certainly could've done their job and we'd have been satisfied, however their passion for care of (any) animal clearly showed in how much effort they put in to our visit. You'd have thought we were their only patient in the office! And when you have to take your pet to an ER you're already on edge and stressed and they did everything in their power to help ease ours. I highly highly recommend and if we ever do need emergency care, this is the place we will be - and I recommend the same for everyone else. Thanks so much!

Love the open concept - we can be in the room while the proceedures are being done. It's consoling…read moreto the poor little, frightened ones. The employees and kind and comforting, as they should be. I appreciated that. The drawback is that before they even begin - the doctor gives you a bill to pay. When any additional procedure is needed - the doctor hands you another bill to pay. This occurred a minimum of 4 times while I was there. The pressure of the bill and having to make life and death choices makes for a not clear-headed decision. I understand that they want their money. I'm sure that can be an issue - however - putting a clip board with a paper to sign and a card charger in front of your face throughout the time there became a bit much. I was getting angry by the end instead of giving my baby the support that I should have been. I don't know the solution from the doctors viewpoint - but this was not the way to handle it from mine.

We took our elderly dog here in the middle of the night to help him pass onto the next life. They…read morewere so compassionate, extremely helpful and kind. They have a room that they set up for saying goodbye that could not be more comforting. This is the place to go if you are looking for a good experience saying goodbye to your pet. It is also reasonably priced, we called around a lot.

When I arrived the front desk team was attentive and checked us in quickly. We were shown to an…read moreexam room and told someone would be in shortly. We were in the room for over an hour without being acknowledged or helped. While waitin I heard someone discussing what they had done the night before. Someone else on the phone talking about a real estate deal and last someone sharing their feelings about working Sunday. Disappointed with the lack of help, I chose to leave and go somewhere else where I received excellent care for my pet. Disappointing as I had to use them in the past and had a great experience.

My cat needed to see a vet urgently on a Sunday. Luckily Tender Care 1) was open, 2) had…read moreavailability, and 3) didn't charge me what an ER would've. I was charged a "same day" fee, but it wasn't a massive amount. The staff were very friendly and my cat was seen promptly. Highly recommend.

This location has the most compassionate and caring staff. They are always so accommodating.read more

We were visiting from out of town and our pup ingested marijuana that he found in the yard of the…read moreairbnb we were staying at. The staff were quick to identify and treat. They were informative, attentive and emphatic to our situation. He is doing much better after receiving treatment. We are grateful he is OK. Thank you!!!

Amazing 24 hour veterinary service. I've had two sick kittens in the span of three months both…read moretimes upon calling the phone was answered immediately, barely even on the first ring. You can tell they really care about the animals they get from the first time I went. It wasn't super busy so when I walked in the door, they took my kitty from me immediately to the back and started working on him. The second time was in the middle of the night they got me into a room immediately and started taking care of my kitten. I would recommend this place to anyone who needs immediate help for their babies. They have done an outstanding job both visits of being there. I even have told my family that lives in the area to keep this place in mind for emergency needs.