I didn't think I'd find myself writing a glowing review of a septic pumping, but here we are!…read more These Fellas were prompt, courteous, efficient and honest. Best service in town!!

I asked if they could add a second service on the same day and they gladly accommodated. I would…read morehave rated them 5 stars but after I asked them to bid out risers on a septic tank, they never got back to me.

Let me advise any potential customers- HIRE ANYONE ELSE!!…read more We initially used Dan to help unpack our moving truck when we moved into a rental in Coeur dAlene over the summer and had a fantastic experience- Dan was communicative, and super careful with our belongings. We purchased a house a few months later and thought we were hiring Dan again to move our things again. I had requested someone be to our rental between 10 and 11am. To my surprise, two young, unkempt boys and a girlfriend showed up just before noon to start the job. These two boys smelled like a combination of chemicals and filth- something pretty indicative of substances use issues. I was given the excuse by Dylan that Dan is his dad and was passing the business along to him since Dan is too invested into the union and doesn't have time to maintain his business. It took the three of them almost four hours to pack the moving truck, which is not a complaint I have, however they took quite a few things apart- our bed frames, our kitchen table, and as much furniture they could. When they were done, we had given very specific directions that they needed to use the city Greenacres to insure they got to our new home. The kids managed to get lost for nearly two hours, saying they looked up the address in Spokane Valley and ended up in Arragon. At this point it's almost 630, and our young son needed to be put to bed. They loaded everything into our garage minus our bed and couch. When I asked for a rough guesstimate for price, Dylan had the audacity to try to charge me for an arrival time of 10am as well as the two hours they were lost- to a tune of over $900. Needless to say, we paid them for the hours that we were actually able to account for. Fast forward a couple weeks, and I'm now going through boxes to unpack things that weren't a necessity, and I have GlassyBaby's that are broken and irreplaceable that the box was clearly dropped. For those of you that haven't heard of GlassyBaby's, they are hand blown glass votives that supper grassroots foundations, are on the spendy side. Stay as far away from this poorly ran and managed "company". These kids will ruin your things.

The movers were absolutely 5 stars. Fantastic hard workers, nice guys who worked their butts off in…read morenot only heat but the rain too. My only issue is that basically the customer pays for the employee to be trained. One worker was on his second day and didnt know alot about the process. The experienced worker had to spend alot of time explaining things, or doing the work by himself for the other to watch, to try to stay efficient- which isn't fair to the worker either! A better solution to train would be to have the trainee be the 3rd person in the 2 man crew, to observe. OR discount the price per house and let the customer know it will take longer. I was under the impression I would get 2 experienced people, we did not and it definitely took longer than it would have- aka $100 an hour for me.

Could not have asked for a better moving experience. Courteous, professional, and reliable movers…read more I did have them come out before and give me an accurate quote, so no problems after the move. Excellent. Five stats!

The person I spoke with was respectful prompt and very nice, and I appreciated their communication…read more However, I did run into some concerns with the pricing. I was originally given an estimate of about $250, but as we continued talking, the price kept increasing and eventually reached around $400. While that amount is still within the range of what I've seen elsewhere, the way it changed felt a bit unexpected. I understand my grandfather lives a bit outside Spokane, but I felt that transportation should have been included in the overall quote--especially since I explained from the beginning where the pickup and drop-off locations were. Being told there would be an additional $100 gas or transportation fee seemed excessive, especially for a relatively small move. No hard feelings toward this company; I just want others to be aware of all fees and ask for a clear, final estimate before making a decision. Transparency is important, and it helps everyone feel more comfortable with the service.

Chase is the man. He showed up on time and got the work done as requested. Honest worker and gets…read morethe job done!

The bald guy was so rude that after a short conversation I walked out and will never shop here…read moreagain!

The employee who tried to help me was very rude and impolite. I will never buy aluminum from them…read moreagain. My previous experiences had been very positive. It's too bad a single individual can ruin it.

Fellows showed up on time and ready to work. Quick, efficient and professional. Rates considerably…read morelower than other like companies. Highly recommend!

I hired two guys from Burnetts to unload my two storage cubes into my split level house. I had to…read morework from my laptop while they were unloading, so I quickly showed them around and gave some directions of what I was expecting. They were respectful of my working space, and followed my requests really well of where I wanted everything (and even made some really good decisions for things I had forgot to give directions on). The entire experience was professional and super quick, I could tell that they enjoy what they do and that makes a difference. Hopefully I won't be moving again for a long time but if I do, I know who to call!

I called this company on a Monday, requested a quote and set up an appointment with them. I…read moreexplained that we needed a professional 48" range stove and a fridge moved up a flight of stairs. I assumed that this was a professional company but when they arrived they had no equipment or tools to help them with the heavy load. Only two guys showed up and they said that they didn't know this was a commercial stove... They said they would call back and possibly bring another person to complete the job. I had to call them again as I didn't hear from them, brand new appliances ($8k) waiting in the elements to be moved. He then proceeded to say, "if you can get someone else to do the job that might be best". I don't recommend this company.

Moving is awful. AW-FUL. There are things that are slightly more pleasant than moving, like root…read morecanal (good drugs, sympathy factor) and jury duty (at least you're indoors and they buy lunch). There are few things that are worse. I had a giant china cabinet/buffet shipped from the Bay Area. It weighs 362 pounds and is more than seven feet wide. It is solid wood. It is cumbersome and heavy and slightly fragile. This piece of furniture will be around for another century after the rest of us are gone. When it arrived, three days early, at the freight company, I had zero time to arrange for someone to move it. It takes at least three strong, able-bodied victims - uh, people to move this thing. I can't ask anyone I know and want to speak to again to help out. I have to hire people. Cary was the ONLY mover I called who was ready to go in less than 24 hours. Everyone else wanted me to wait a week for a "tentative" appointment, while I paid storage fees at the freight company. He quoted me a fair price - I pay what people are worth, and it was still less than what it cost me to move this piece the first time, and tiny SF apartments with long, narrow stairways were involved in the 1990s. Cary even laughed at my jokes. He and his guys were on-time, careful, and considerate. They moved the giant cabinet into a narrow hall and doorway and even told me what a gorgeous piece it is. I probably should have bought a round, but it was 10:30am and they probably still had to work.

I had a weekend plumbing emergency, on Sunday. That Thursday, less than a week later, Scott showed…read moreup on my doorstep looking for payment. He didn't send an invoice and didnt have an invoice with him, he was willing to take cash.

I contacted many places giving the information needed to give an estimate. I asked for them to give…read moreme an estimate. Ranger Rooter was only 1 of 2 that actually provided an estimate. The rest wanted me to contact them. If I wanted to do that I wouldn't have sent out messages to each. Ranger Rooter was the cheapest quote. The highest being almost double what Ranger quoted. They arrived on time and finished quickly, checked to make sure the dishwasher worked with no leaks and on their way. I would use again.