This review was originally submitted in April of 2025. It needed to be edited, which is the reason…read morefor the resubmission. Be prepared to be stood up and/or forfeit whatever funds are paid. Other people have had similar experiences with this business. Please see their reviews on Google and Yelp. No shows several times. I am handicapped and they left me stranded without a safe place to sleep for x4 nights. Here's what you can count on from Quality Moving: -repeated no call, no text, and no shows -inability and/or refusal to follow instructions or directions -inability or unwillingness to clean up after themselves -damage to property that you will not be reimbursed for Matt is the owner. Any conversations had with him will be forgotten while the conversation is happening. He will ask the same questions 4-5 times. The next day, it will be as if the conversation never occurred, and he will ask the same questions again, multiple times. Communicating via text won't help. Matt was hired to help with a few simple tasks in my home: assemble a basic office chair, set up an adjustable bed, and help cut up some oversized cardboard boxes so that they would fit into the recycling bin. 2 people were needed to set up the adjustable bed. Got a quote from a different business that was significantly higher than Matt's quote of $100, so Matt was the first choice due to the lower price. Matt said he would call early in the morning to set up an arrival time. He called at roughly 4:15 pm. Claimed he was being considerate, "letting me nap", but this was just a cover for the no call no show. Matt said he would call the next day at noon, and would arrive at whatever time I requested. He called at roughly 3pm and said, "We're coming over right now". Matt previously stated he would arrive with his nephew. Without letting me know, x2 different men were sent to my home who didn't identify themselves. Their identities weren't revealed until about 15 minutes after their arrival. Joshua and his younger helper knocked over a gallon of water next to my bed. The corner of the pitcher broke when it fell. The rug and floor were saturated, in addition to my mattress that they placed on the floor. They claimed they cleaned up the water. About 2 minutes after they left, I noticed that the floors and carpeting were still completely saturated. I called and and asked them to please come back to properly clean up the water. They attempted clean up a 2nd time, and failed. Bed risers were installed incorrectly (see photos), rendering the bed unsafe to sleep on. Padding on top of risers was supposed to be removed pre-installation. This wasn't done because they refused to read the instructions. As a result, I did not have a safe to sleep for 4 days. This is because neither Matt, nor his helpers returned as promised. The excuse Matt gave for the repeated no call, no text, and no shows was a recent breakup with his GF. If you chose to hire these people, they should be supervised at all times, and DO NOT TIP until after you've closely inspected their work. I tipped them $50 without checking their work first, trusting that they had done a good job. In the end, I had to hire a contractor to fix the problems they caused, resulting in a total loss of about $300.

AMAZING company! They do great work for our community and at an amazing price (best in Spokane)…read more The owner was super nice, empathetic, and the team was an overall great set of people. I highly recommend. They got it done super quick!

I set up a date well in advance ....They said got you down see you soon.Then the week before I got…read morea text asking if we where still on for that date, I said yes see you at 9am! on day of move I picked up my uhaul. 9am came and went, No help! I texted them every 1/2 hr still no reply, nothing! I ended up contacting another company and they were here in 40min, But it cost me $150 MORE! DO NOT TRUST THERE GUYS.....Moovit or Loozit Moving can't be trusted! BTW I wish I could give them zero stars! But I can't.

Today I had to find a moving company that would carry a bed that I purchased from the fair... it…read morewas 233 pounds up three flights of stairs. I found out the delivery company didn't carry it up the stairs for me oops! I called around because I've never had to use a moving company before, I came across... Moovit or Loozit Moving!! I called told them, told Philip what my dilemma was and he said no problem. They would let me know when a time would be that they could make it out. It was short notice, I just looked down the three flights of stairs and thought oh my goodness what have I done? seem like it was planned out too well for me. It took Justin and Trent 35 minutes to bring my bed up and they even set it up for me. I truly would recommend this company again. They were great to work with!!! Justin and Trent they cleaned up after themselves with all my boxes, took them to the dumpster for me. I felt blessed that they were so kind. Thank you I definitely recommend them and they were affordable for what I needed.

As a busy real estate agent it is very important for me that my clients get treated by everybody…read morethat I refer in the same manner as I would treat them. I treat my clients with transparency, honesty, punctuality and good communication. During my last escrow, I had agreed to help the sellers find people to help move their bulky furniture. As this was a $2.2 million sale, I couldn't hire just anybody. Finally when it came down to getting my clients furniture moved out I had been given a referral by a friend to contact Chase at muscle moving and cleaning. So I called him immediately. And what I found was: A very punctual, well spoken, honest and reasonable person that I was comfortable enough moving forward with the job. As much as he impressed me by our initial phone call, it was what happen next that really deserves this five star review. I ended up using Chase and his team for two days. I initially booked him for one day and it ended up not being enough. However it was because I underestimated the job. Chase and his team worked from the moment they arrived at the site till every last item was carefully wrapped, carefully transported to the truck and perfectly positioned for the road. Evrything was thoughtfully packed and tied down as to minimize any possible damage. The next day Chase and a different team member showed up and again tirelessly worked until the entire truck was unpacked and properly placed into my clients storage unit. I even had them do extra things that I didn't initially disclose and they took care of me like I was their best friend. He even followed up the next day or two to make sure I was still happy. 10 star review for Chase and company. Thank you.

Chase helped us move twice this summer. First moving homes and then the second time moving our…read morebusiness. He and his crew were awesome. They were careful, responsible and efficient. Not a scratch on anything. We used to impose on friends and family to help us move. Inevitably, something would get broken by us or friends. Hiring these guys is way cheaper than doing it ourselves. I highly recommend them.

They were hired to be the second moving team to our move to Post Falls from SoCal. They unloaded…read moreour two 26' foot trucks and placed the boxes where they needed to go, neatly, a hot tub in a garage, and put together beds in five hours. They were reliable, prompt, professional, and courteous. Not a thing broken or damaged. Highly recommended'

I feel very fortunate to have tried Spokane Pro Movers. The crew was very friendly and personable…read more And yet they never stopped working. And they worked fast. Finished in less time than they estimated. I feel they were a good value as well. Their quote was literally half the price of another mover that gave us a quote. We would definitely recommend Spokane Pro Movers. Did I mention how great the team was?

I have used Spokane Pro movers twice now. They are worth hiring especially if you have 3 flights of…read morestairs and 90 degrees F outside! Kyle is friendly and communicative! He had another guy working with him and they were both efficient , professional and friendly! The only suggestion I would have is for them to wrap the furniture for protection during the move. I did wrap some items myself but thought they would wrap the large furniture. I would hire them again!!

05/15/2021 Update: We used them again! The team of Frank (he was the foreman for our earlier move…read moretoo--see below), Carlos, Freddy, Elijah H., Eli, and Dylan were absolutely amazing. They were extremely careful with both homes, wrapping the door frames with padding and rolling out protective mats so as not to damage the floors while walking back and forth. We had a pretty complicated move in my opinion. We were moving out of my mothers house into our own house, while subsequently moving my mother's furniture which we had put in a storage unit back into her house. Speedy provided 2 trucks, two of the guys came all the way from tri-cities! Truck/Team 1 worked on emptying my storage unit with my stuff from (kitchen, bathrooms, etc from my previous home) and loading it, Truck 2 worked on emptying my moms storage unit of furniture she had removed from her home to make space for my family. Truck 1 went directly to the new house, while Truck 2 went to my mother's house, and unloaded her furniture and put it where she asked, and then loaded all our stuff and furniture. We had my mom's big (not kid proof) couches moving out of the truck back into my moms house, and my (kid proof) couches being moved into the truck as well as my husbands office, my sewing studio, kids play room, and kids bedroom. (My moms house is big and yeah it held all that stuff!) Then they took Truck 2 over to our new house as Truck 1 was being finished and Truck 1 team then began helping Truck 2 team unload the rest. It was a LOT of work for them. They were exhausted but they all had amazing attitudes and were very careful with our stuff even at the end when they were covered in sweat and it had started to get hot outside. I am one of those people that has a hard time not working and lifting when I see others doing it and they kept telling me to take it easy. I appreciated all their hard work and if we have to move again (which we may) I will hire them a third time! :) 9/8/2020: This was a great team of movers lead by Frank for a very reasonable price. They were all young, energetic, and professional. We had two move locations, storage and our new home. I was coming from California so it was unloading a SEMI truck (independent interstate trucker hired by Magellan), that unfortunately did not have a ramp or a lift gate. I did not realize the truck had none of these things, so the guys had to physically lift everything out of the truck itself instead of use dollys. It was exhausting work, but they did it with a great attitude. They lifted my husbands big MOTORCYCLE out of the back of this truck. A motorcycle. I don't know what other movers would have done that!!!! Anybody else would have gone to get a ramp and charged me hourly for it. Not them, they together lifted the motorcycle out of the truck and set it down. It was amazing. I highly recommend them and will use them for every move!

Braden, Eddie, Jesus, and Johnny were the greatest. They were very nice, respectful, and helpful. I…read morewould recommend them, and use them again if I ever moved.

Highly recommend AAA movers for moving your hot tub!…read more They're extremely professional and know what their doing. They were wonderful to work with on scheduling too. We ordered a hot tub through Costco and had to coordinate the delivery and moving on the same day. The day it was delivered they ended up having availability and got right out. The price was very reasonable as well as well.

This was our 5th move in 4 years. We're a military family, and unfortunately have moved more than…read morewe'd like to! So I feel like we have a very good idea of what a good move is having used 3 other companies before this. This move was more unorganized than I've seen it done before. It seemed to me that our furniture and boxes were placed in the truck fairly haphazardly. Usually there's a method to placing items in the truck. Most companies chose to put all boxes in first, then all furniture, so when you pull it off the truck the big pieces are able to be placed without boxes being in the way. That wasn't done with this company and it caused it to be way more chaotic of an unload. They also couldn't get everything on the truck, we had to transport some of our own things & that just seemed silly as we've moved with the same stuff and never had that before. I also was perplexed that our furniture was not wrapped up before being placed on the truck. Having moved so many times we're a little particular about having damage to our furniture. It makes a huge difference to have the furniture wrapped with blankets and then placed in the truck. Due to this, we did have several furniture items damaged- most notably my husbands desk. Which is fairly new. The leg was completely broken off of it. He is very disappointed. Other items were scratched significantly. These two issues are big ones in my book which is why I gave a lower rating. I will also say that the guys that came to the house were very friendly, and helpful. They went out of their way to double check our nursery furniture at our request and take it apart and put it back together. Our baby daughter is due any day now and I was so worried about her new furniture! I was very grateful for them for being so understanding! They also made an extra stop for me to go pick up our nursery dresser! I was elated! We had struggled to go get it ourselves because of it's size. I will also note that this is most we've ever paid for a move by about $250 (same amount of time and number of guys as previous companies), so I'm a little disappointed that things didn't got as well. I don't think we would hire this company again.

They helped me unpack my tractor trailer. Full of all my furniture and my belongings. They went…read moreabove and beyond all of my expectations. They were on time, and asked were I would like everything to go. They took the time to put back together, all of my furniture that needed reassembled. They were very careful with all of my belongings, and treated it as if it was their own. I couldn't be happier with this company. I highly recommend them for any of your labor or moving needs. Very professional and very proficient. I will use them for all of my labor and moving needs here on out.

Careful, Timely, Courteous, Dependable. I've used this…read moreservice twice now and I am more than happy. I had two recliner sofas and some awkward furniture to move into an apartment on the third floor with no elevators in 96 degree heat. Royce and Gordon were able to get the job done quickly and safely, no damage to walls or items. There is the option of using their pickup truck if you pay the gas, it was well worth it to have the hardest parts of the job done so quickly. If you need help moving, lifting, packing and even cleaning up, save yourself some time and sore muscles and call Royce. www.facebook.com/professionalmoversandlaborers509/