I truly believe I have the best smile in the world now -- all thanks to Dr. Collins, Dr. Collins…read more(his wife!), and their amazing team at Collins Dentistry and Aesthetics! Before COVID, I always had a good smile and took pride in it. But during COVID, life hit hard. Like many people, I struggled -- emotionally, mentally, and physically. I started slacking on my dental care, and sadly, it caught up with me. I lost a tooth and had other top teeth that became badly damaged. Honestly, I had given up hope. But through prayer and God's guidance, I found Drs. Collins. They are a married couple who both work in the Valley campus, and they also have another location on South Hill. From the very first appointment, I knew I was in the right place. Over the past year, they completely transformed my smile -- and restored my confidence and joy. Their equipment and technology are absolutely top-notch -- so much better than other offices I've been to (like Chaz, Apple Dental, and even some in California). They even use advanced treatments like laser therapy for your gums (I don't know all the technical names, but it really makes a difference). Both Dr. Collins and his wife are not only incredibly skilled, but they are also so kind, genuine, and compassionate. Their staff reflects that same spirit too. You can tell they truly care about every single patient who walks through their doors. If you're someone who once had a good smile and life knocked you off track -- don't lose hope. Collins Dentistry and Aesthetics come highly recommended. I definitely, definitely, definitely stand by them. God used them to give me my smile and confidence back -- and for that, I am forever grateful.

Been going here for years now and I just love the staff…read more I hate the dentist. HATE. I get the worst anxiety anytime I have to go, even if it's just a cleaning. I told them this my first visit and they took the time to get to know me, help me try to get comfortable, and provide me medicine that I could take before my appointments to help me relax. I usually see Amber now and she is wonderful. She remembers things I've told her that are going on in my life, my kids names, etc. and it just makes you feel like a friend, not just a patient.

I can't say enough great things about this dental office! From the moment you walk in, you're…read moregreeted with kindness, professionalism, and genuine care. The front desk staff is welcoming and organized, the hygienists are gentle and thorough, and the dentist takes the time to explain everything clearly and honestly. They truly make you feel comfortable and valued--not rushed or just another patient. The office is clean, modern, and runs on time, which I really appreciate. If you're looking for a dental team that combines expertise with compassion, this is the place. Highly recommend!

When my procedure was done they told me I owe $2,000 more than the price we agreed upon.. also they…read moreleft a nerve exposed that's been causing me pain for months.. finally went to a new dentist he couldn't believe what sloppy work he did !!

Today my hygienist was Mimi - she was so gentle cleaning my teeth & encouraged me to get an…read moreelectric toothbrush (which I will do)! She was so professional & reassuring & took care not to do anything to hurt my very sensitive teeth. I recommend this dental office to everyone.

I had a great experience! I needed a procedure done quickly and they were able to accommodate me…read more The receptionist was super helpful and friendly when I called to make the appointment and was able to get me in next day. When arrived I was greeted with a smile and was promptly taken back. The assistant and dentist were wonderful, walked me through exactly what they were going to do, gave the cost upfront and did the procedure. It was quick and they did a great job. Thank you everyone for helping me!

Very thorough, LOVE Dr. Kerst. Had a problem crown on top…read moreof an implant. He had a few hiccups , not his fault due to the place where the crown was made. He persevered until it was perfect ! Thank you to him and his terrific staff ! Everyone is super professional and friendly !

I have been going to Latah Creek Family Dentistry on Cheney Spokane Road for about 10 years, and my…read morehusband, daughter, and parents have all been patients there as well. During that time, Dr. Kerst has always treated my family with kindness and made us feel comfortable and cared for. My parents have been especially well taken care of by Dr. Kerst over the years, and my husband has also received wonderful care from him. This has truly felt like a family dental practice to us. I have had many dental issues over the years, and I have walked into his office embarrassed and anxious, only to have Dr. Kerst make me feel calm, respected, and cared for. That has meant a great deal to me. My daughter was born with congenitally missing teeth, and Dr. Kerst has taken beautiful care of her throughout all these years as well. One of the things I have always appreciated most about Latah Creek is that it felt like a family practice. We were never treated like a number. We felt like people who were known and cared about. Unfortunately, what happened on August 11,2026, completely changed that for me. My daughter, who is a college student, went in to have cavities treated. My husband and I were both working, and the office required her to pay $800--approximately half of the bill--before she could leave. I am listed as the guarantor and responsible party in their system. When my daughter called me afterward, she was extremely upset and crying, I felt so bad she was in this situation, I called my husband in tears, he works out of town and the last thing he wants to hear is that both of his girls are in tears because of a dentist office that we have trusted for years, the payment was taken from her account, essentially draining the money she had available as a college student. She said she felt like she was being detained. I know it's so hard to do any paperwork when you've been in the Dental chair and you're numb, that definitely made everything even worse. Those are the moments we need the most care when we're a little out of it. I was honestly shocked and heartbroken. After 10 years of being a patient and bringing my family there, I never expected my daughter to be put in that position. Regardless of the office's billing policies, I believe there was a much more compassionate way to handle the situation, especially when the responsible party was already on file. I want to make it clear that this is not a reflection of Dr. Kerst. He has always made me feel safe and comfortable, and he has taken wonderful care of my entire family. That is a huge reason this situation is so upsetting. Naomi and Tuesday at the front desk have also always been kind to us. Unfortunately, my experience with Audrey Collins at the front desk has damaged the trust I had in this practice. My daughter will not be returning, and I am honestly unsure whether I will continue as a patient myself. Finding a new dentist is a very difficult step for me because of how comfortable Dr. Kerst has made me feel over the years. I am leaving this review because I hope the practice understands how much one interaction can affect a relationship that took 10 years to build. I truly hope this situation is addressed, because I have always valued the care, compassion, and family feeling that Latah Creek Dentistry provided to my family.

I switched dentists since my wife wasn't going to switch and try my dentist as well as her son and…read morefamily all go there. It was a teeth cleaning, x-rays, and so on. Melanie was my hygienist and all went well! As much as I hate the scraping tool, she was a professional and the scraping was minimal. The staff at the front desk were all courteous and friendly and make you feel very welcomed and appreciated! Most of my teeth work have been done already so hopefully my oral health will continue for the next 20 yrs or so!!! Thanks to the ladies that gave me goodies galore such as coffee thermos, water bottle, shopping bag, etc etc! I'll gladly advertise for you as well as pass on recommendations.

Evergreen Cosmetic & Family Dentistry is the absolute best Family Dentistry in Spokane, WA. I've…read morebeen seeing Dr. Walpole and Dr. Hood, since I was a little girl. They use state of the art technology and treat their patients with the highest level of integrity and respect. They also have massage chairs and the most amazing chapstick. I highly recommend them!

My dentist did FULL X-Rays and a very thorough exam before recommending a consult with AES to…read moredetermine if I need a Root Canal or an Implant. After checking with both of my dental insurance companies, AES called to advise that I had to pay $200 out-of-pocket for ADDITIONAL X-Rays before they would even look in my mouth. This was just a consult, and the X-Rays provided were brand new and very clear! This is an obvious money grab, and they're clearly not interested in what's best for the patient overall outcomes. This is blatant corporate greed.

Professional and kind staff. My root canal was painless and done quickly. Thank You!read more

This place was GREAT under George Velis--under his son, Nick, it's gone completely to shit. Their…read morecommunication and billing practices are stuck in the last century. But the real problem is: they don't care about our military. My husband served his entire career in the service, and after THIRTY YEARS with this dental practice our retired dental insurance isn't deemed good enough for them to accept anymore. A hell of a retirement for him. Thanks for nothing, Dr. Nick.

Dr.Velis is an excellent professional dentist. I have been a…read morepatient at his clinic for five years. During this time, I have undergone procedures such as dental bridges and tooth extractions etc that all has gone successfully. The dentures with a good quality fit well and comfortable. Dr.Velis truly understand and listen to your concerns carefully rather than insisting you to follow his suggestions. His is very friend and patient, his dedication to patient care is truly exceptional. If you're hesitant or struggling to find a suitable dental clinic, I would strongly like to recommend you to consider Dr. velis's office, as based on my own experience that Dr. Velis is nice person with knowledgeable and extensive experience with good practical skills. It would solve your dental problem, and fees are very reasonable. ( reference)

Love, love, looooove this place. If you truly want good holistic dentistry where the staff is…read moregenuinely concerned with your overall health...this is THE place. I went to the other practice that claims to be holistic and they are NOT...they tried pushing me into getting a root canal which I refused...I would much rather have my tooth pulled than do such a risky procedure. So that's when I called Holistic Dental Center and was so relieved when I spoke with the staff that fully supported my wants and needs. They squeezed me in and I could not be happier. No other place for me.

Dr. Simmons has been my dentist for the past five years & very happy with my dental care! I'm a…read morepatient whom--at the moment--only requires a visit once every six months & through my experience the staff has been friendly & efficient through each appointment. Wait time is always minimal, I've never had to wait more than 15 minutes, and I'm always asked to have my next appointment scheduled before leaving. Overall highly recommended!