This place is awful and will treat you like dirt, especially if you rely on medicaid. Both the…read morereceptionist and the clinic manager/owner were so rude. If you don't confirm your appt via text (which I didn't receive), they cancel the appt. Then, when you show up, there is no appt.

I went to Dr. Donna Shau back in 2014/2015. I hadn't been to the dentist in years due to a fear of…read moredentists complicated by dental treatments that were painful and unprofessional dentists. During one appt, Dr Shau was attempting to do three fillings on three different molars, top and bottom. Halfway through the process, she told me that they needed to be root canals instead of fillings BUT she just proceeded to do the fillings. and charged me $765. Here it is 5 years later and those molars are now having to be removed due to the fillings falling out and leaving my teeth weaker. Had she just done the root canals as she said it needed, I would still have those molars intact. DO NOT GO HERE!!!

I can't say enough great things about this dental office! From the moment you walk in, you're…read moregreeted with kindness, professionalism, and genuine care. The front desk staff is welcoming and organized, the hygienists are gentle and thorough, and the dentist takes the time to explain everything clearly and honestly. They truly make you feel comfortable and valued--not rushed or just another patient. The office is clean, modern, and runs on time, which I really appreciate. If you're looking for a dental team that combines expertise with compassion, this is the place. Highly recommend!

When my procedure was done they told me I owe $2,000 more than the price we agreed upon.. also they…read moreleft a nerve exposed that's been causing me pain for months.. finally went to a new dentist he couldn't believe what sloppy work he did !!

On the surface this dentist looks amazing. The staff always has been. But don't miss appointments…read more(fair enough).. the missed appt fee doubled to $100. And if two of your fillings fall out within a year or two.. they'll cover them. But only if you buy a $biteguard. They have so many 5 star reviews! But also have amazing rewards (bribes) for writing them... for what that's worth.. Where's this coming from? I have a huge gap in between my teeth! The gap was filled by my family dentist when I was 16. 20+ years later it broke. Bummer.. it looks terrible. At the same time, a filling in the back from Dynamic fell out when I was eating something.. and is painful. After waiting two weeks for an appointment, primarily to fix the gap. I'm told by dentist he won't do it.... He won't use the same process and material my family dentist used 20 years ago.... Because it will break. I of course need a $Crown. Unfortunately with a new baby at home and a remodel over budget my finances are directed elsewhere. So crown isn't an option... how about fixing your customers smile temporarily? Not an option . ... mouth numbed for no reason at this point Im told he won't help me. He won't do it. I say you're wasting my time.. Dentist walks out the room. No explanation. No acknowledgement that you literally are wasting my time... to me, extremely unprofessional. If I were to guess.. the margin just isn't high enough. Fair enough. But to top it off they refer me to Aspen Dental.. because their "standard of care" may be more in line with what I need. lol whoa. a quick check online shows aspen with 1.3 / 5 stars with 40 reviews... I'll pass thanks though. It's rare to fill the need to write something like this.. but that was crazy. Typing this as I wait for my same day appointment at another highly rated dentist who apparently is happy to help when people are in need. For some.. this dentist may be great. There's a lot of flash. I'm sure if there's a response to this, it will be my fault in some way. Not taking care of my teeth.. etc. But that's part of being a dentist I'm sure. The primary purpose is to serve the people in your neighborhood. To only have the most expense solutions available is pretty .. f'd. And really.. I just need some fillings. I'm looking forward to finding a good old fashioned dentist again . Repeat-- the staff here is always super friendly and great at what they do!

At first i thought Kyle was great. He seemed very friendly and personable. He took photos of my…read moreteeth and explained the work that needed to be done. He did a crown for me, and my teeth were hurting. I explained it to him. He became angry and defensive, and said his work was "perfect." I guarantee you; it didn't feel perfect. I went to another dentist. He looked at it and said, "I dont want to throw anybody under the bus, but this is definitely not perfect work." The crown was installed and my teeth still hurt. In fact my are worse than they were before Kyle did his "work." I will need to have my new dentist redo the crown. From what I've seen and experienced, I think Kyle lacks the skills to be called a high quality dentist. Perhaps he kind find a high-quality dentist to mentor him.

Excellent care, fast, painless and thorough!…read more And the entire staff is kind and friendly.

The dental hygienist was very thorough and gentle. She did a great job !It was a pleasure meeting…read moreDr. Nielsen. He went over a few things and explained what he was talking about. Looking forward to a long relationship at their office.

Great office experience and great care quality, we have been here for multiple years, and more to…read morecome! We had wisdom teeth pulled root canal, cleanings, crowns and implants. They take good care of you and always follow up, if you have an emergency they always try to help in anyway they can. We give them 5/5

I went in for Invisalign and that process was good but when it came time to do other work I was…read morescrewed out of thousands and thousands of dollars. I asked three times, two assistance and the dentist himself, before having a procedure done if insurance was going to cover it and was told yes, all three times. I had concerns over whether or not my procedure was medically necessary or would be considered cosmetic and was told it would be medically covered. In the end the insurance denied the claim saying that the dentist did a procedure that was more expensive than what was needed and should have offered or provided a different procedure. I was never presented a second or alternative option and I was never told one might not be covered over the other. No preauthorization was sent prior to the work being done. I argued for months and even appealed with insurance and in the end Weber dental just threw their hands up and said oh well, here's a bill for thousands of dollars. They refused to accept any responsibility and refused to help me with the cost at all. They did allow for me to make payments but it took me a very long time to pay it off.

Loved getting my dental cleaning from the lovely hygienis, Sharon. She is always so kind and…read morepersonable and makes me feel very relaxed during my visits. Additionally, Mint was great in contacting me to switch up my visit to a sooner appointment and even called when I was running late to make sure I was okay. Very grateful that they are taking over the Lakeside Dental location are continuing to provide better access to dental services.

I used to be very happy with this office, but they have developed serious problems. One one of my…read morerecent visits, I had scheduled a cleaning and having a small filling. The person blasted through the cleaning, didn't really talk to me or ask any questions. She also used the floss like she was angry at me, tearing up my gums a lot. That didn't used to be a problem in this office but has become that way again. Then she said she was going to have the dentist take a look and then I would be done. I asked about the filling that was also scheduled, and she gave me a blank look. Finally got it sorted out so that I could get the filling done too. That process took a really long time as well, partly because the area where the filling was done it was built up so high the dentist had to grind a bunch of excess off to get my bite to hit properly. A few months later that filling cracked while I was eating and created a huge mess of a few other teeth as I accidentally bit down on the broken piece before I realized what had happened. I have never had a filling crack, especially to that degree. I used to really like this office but I will never go back

Just moved to the area and needed a new dentist. This dental office is great! Carli was my…read morehygienist and did a great job explaining everything and being really thorough with my cleaning. 10/10 recommend.

The woman I had to deal with here was very rude and unprofessional. She was mad at me for not…read morebringing my records (um, no one told me to bring them!). She was asking personal medical questions in the lobby, not caring about patient privacy at all. When she finally brought me back into a room, she kept trying to ghost me with false information, in hopes of getting me to buy something that would not have benefited me (but would have benefited her, I'm sure!) She cared only about upselling a product, not caring that she was wasting my time, my money, and my insurance's money! I was glad to walk out of that meeting! Make sure you actually need what they are trying to sell you. Don't just take their word for it. (Even my regular dentist stated it wouldn't work for me).

Brilliant doctors and staff. My Granddaughter & I have received excellent care & their knowledge of…read morethe latest most advanced procedures in natural dentistry is unmatched!

I love this dentistry! Both Melissa (my hygienist) and the Doctor are so gentle, efficient, and…read morepleasant. I appreciate their care and attention to making a dentist experience a good one! Thank you! I tell everyone to go here, because it's awesome in every way.