While I received excellent care before and during my procedure, there business office is a…read morenightmare to deal with. I had to pay a deposit on the day of my procedure in January 2026. Despite multiple requests to refund me an overpayment of $349.80, no one can give me the courtesy of a reply let alone my money. I heard from the physician's business office when I told them they could use the amount owed to the surgery center to pay the remainder of the physician's bill (which would still have left a credit balance), but was told that wasn't possible because they were two separate entities. It didn't seem possible to NOT pay a deposit on the day of the procedure. I explained to the receptionist that there were claims in flight. Her response was that I would get a refund. They like to say they are the only urologists in town. If I ever need care again - I will make the trip to Idaho. That's too bad, because I think the doctors are great. Their billing practices are awful. If my insurance company continues to be unsuccessful in getting them to refund me, Small Claims Court. In short - go to Idaho if you need a urologist. Not worth the hassle.

Called to make my appointment, selected to get a call back and they called back within 5 minutes!…read moreGot my appointment scheduled quickly. When I went for my consult they were thorough and listened to my concerns. For my procedure the doctor explained completely what was going to happen, very friendly and caring staff!!

Rockwood/Multicare Urology Please do not go here unless you…read morecan get into Nelson. Whatever you do, do not go to Dr. Dirk Sypherd. The nan is a cretin, no social skills, bo communication on our questions and no discussion of what we were there for actually. I was referred there, Sypherd was my Dr. What happened in that office was obscene. Absolutely, no communication, no social skills at all. Literally, open your pants to examine penis and testicles, no idea why. Then a cursory bend over order on the table. He didnt ask if my wife wanted to step outside or anything. Evidently I was to tall for him and he didnt think of his stool, but he told me to bend my knees....so as I begin to do that, he uses his knee to hit the back of my knees causing me to drop down, while at the same time, he forcibly went up with the rectal exam, it was extremely painful and when he finished, he just dropped a moist towelettes on the table to clean up with. My wife was horrified, I was embarrassed and this Doc then told me I needed a biopsy and walked out. I asked to see another doc. .however they do not allow that, in fact i was told that i could see Dr. Nelson, but he wouldn't treat me, he would just answer any questions and then refer me out of network! In the end, I had my GP refer me to Spokane Urology. OMG, what a difference on everything, from the office staff, the nurses and Dr. Lance! I cannot say enough good about him. It was like night and day. Please go to Spokane Urology, you will not regret it at all!

Rockwood is a joke ...they make you beg to get a interview knowing the whole time they can't treat…read moreyou ...then they call saying they reviewed your records and your not a good instead of saying they don't have a oncologist that treats your type of cancer ... so if you enjoy waiting and being lied to Rockwood is for you .

Dr. Jamison is knowlegable and goes the extra mile for his patients. He and his staff are friendly…read moreand caring. An appointment is something to look forward to, not something one usually says about a visit to the Dr's office.

I've been really happy with the care that my family and I have received at Jamison Family Medicine…read more We see Mark Erwin there and he's absolutely fantastic - he's kind, knowledgeable, and thorough. We saw Dr Jamison once, and didn't really click with him, but otherwise have had a very good experience with the practice in general, and with Mark Erwin in particular.

Can never get in, staff is rude when you can get them to answer phone, been waiting on a procedure…read morepromissed 3 years ago, pretty sure its too late now for needed surgery. can never get prescription refills my PCM updates precriptions now since they drop the ball. all the Drs. and hospitals know they are not capable of doing a good job but have to refer to them since they are the only game in town

Good luck trying to get ahold of anyone to schedule anything. Absolutely ridiculous that no one can…read moreanswer a phone or call you back. Had an appointment where they didn't do anything but have the nurse tell me that I'll need surgery to remove my 2 stones in my one kidney and that someone will call to schedule it and never got a call. Now I'm calling them a month later and can't get anyone to answer and the one time someone did answer they said it was weird that they didn't call me and she transferred me to someone else and all I got was a voicemail and left a message but haven't heard from them

They did the absolute minimum and neglected my care to the point that I needed to be hospitalized…read more If they are that busy perhaps they should either hire another doctor and support staff or perhaps not accept new patients. Really sad part is that I have been a patient of theirs for approximately 8 years.

i waited MONTHS for an appointment with dr.hammil because i've been in 24/7 chronic 10 of 10 pain…read morefor over 12 years with no answers. i begged her to run tests on me, to listen to me, ANYTHING. rather she talked about herself the entire time and made multiple absolute statements with zero information. she told me there was a ZERO percent chance i had endometriosis because i had the symptoms before i got my period and rushed me out the door with no plan, or answers, not a care in the world. over a year later, still being in that same life altering pain, except now it has spread to over half my body, i was finally able to find dr.duke in post falls who ACTUALLY LISTENS TO PATIENTS and turns out i have deep infiltrating endometriosis at 20 years old. i am disgusted by dr.hammil negligence. she caused me over a year and half of more suffering.

We had an awesome experience at Shriners! Lauren, Larissa and Jessica were all exceptional; they…read moretook excellent care of our son and helped us to feel much more at ease and relaxed with his plan of care. They explained it very thoroughly, which helped put us at ease. They were also so good with our son; I know that I always assume that people who work at a children's hospital will be good with children, but I've had some experiences in the past at other hospitals/clinics in which that has not been the case, but everyone we interacted with at Shriners today from the reception/security desk to the registration desk all the way to the care team and cast application team was top notch and very friendly and professional. We were very happy with the level of care that our son received and the extremely pleasant demeanor of all the staff we interacted with. This hospital has helped restore a little of my faith in the medical community and I highly recommend it. Again, my thanks to Lauren, Larissa and Jessica for their great care and friendly dispositions!

Very toxic place to work. The male executives are very unprofessional…read more They regularly miss treat the woman in Managment and make un written demands of long hours.

Do not go to Providence hospital as they have to disable my left hand several years ago and never…read morewanted to aftercare. I had nothing wrong with my hand and the surgeon lied and told me that I'd a severed. Tendon, the provenance is the worst corrupt hospital. I begged them for a correction of my left hand surgery. And they would not do after care. They even wrote me a letter and told me not to go to physical therapy. Orthopedics, I was saddened by this behavior i'm professional incorru

There was a misunderstanding on on a scheduled surgery. I called on Wednesday with a seemingly…read moreimpossible request. With 24hrs that request was met and everything that I needed schedulewise was taken care of. In today's society it is hard to find Healthcare providers that take extra time and care. PO is an exception. I was treated with such care and immediate attention I am still blown away. Highest recommendation possible for the whole team!