Awesome store. It's huge. Much better selection that the store in Pickering…read more The stuff is super friendly and helpful! We came at the end of the day on the New Year's eve and I forgot my purse when I was leaving. I only realized when I was on my way home when they called my husband's cell from my cell phone. Although the store was already closed, they waited for us to come back and pickup the purse. So very grateful. Awesome-awesome people!

The Big K needed a hockey stick which would, unbeknownst to me, require a lot of cash and plenty of…read moretime to research things like flex and feel. Ho hum. Not my idea of shopping. So the Big K headed in first while I went to Dollarama nearby to waste some time. How long could buying a hockey stick take? I finally had to enter National Sports to investigate the Big K's disappearance and within record time I was greeted by a very friendly salesperson who not only found The Big K for me, but three perfectly wonderful, very expensive hockey sticks that could significantly improve The Big K's game (and in sum total cost more than my dishwasher.) After much careful consideration, The Big K finally settled on "just one" (thank goodness) from this neatly organized and well-stocked store. I rushed the Big K with stick in hand to the check-out (in an effort to prevent him from buying anything else.) Even the cashier was super-charming and personable and made paying the large bill less painful. Final words: bring lots of cash. This store is conducive to shopping.

I bought new skis before summer and thought that the length of skis was good for me. Turns out I…read moredid some research and took some advice of others and did not want the skis anymore. With the great help of the young guys at this location I was able to exchange these skis for another brand new pair that fitted me better with no hassle. Amazing customer service! I will only be going to this location. Thank you

Dec 14, 2022 .... I left my skates to get sharpened at Play It Again Sports, Aurora location and…read morewas told it would be $10 a pair. I though that was a lot more then I paid in previous years so I called Canadian Tire also in Aurora (same plaza actually) and they said skate sharpening costs $ 4.39. I thought that the price difference being more then double warranted letting consumers know about their options. So much for Play It Again Sports value proposition. I asked the Kyle (the manager at the time of pick up if they could match the Canadian Tire price but he said no he could not). Definitely going to Canadian Tire from now on.

I bought a scope and rings for a bolt action rifle that I brought in and had an employee take a…read morelook at. after inspecting the rifle he gave me a scope and rings that he said would fit the rifle. They offered to put the parts on the rifle for me but the price of $80 was ridiculous. when I went to a trusted gunsmith we learned that the rings that were sold did not fit the mounting on the rifle and the scope that I had been sold did not fit the rifle either as it was too short. Not that I am as upset about thing but I was also informed that the rings on the rifle were not damaged at all and did not need to be replaced as I was told by the Rangeview employee. Now when I went to go return the products 10 days earlier with the receipt and all papers included and no damage being done. They then informed be that I will be paying a fee of $25 plus 4.5% to return the products. I think this is a ridiculous business choice and I will not be returning the store again.

Purchased a gun from this location months ago. Systems were backlogged and we were advised the item…read morewould not come in for some time. Not a problem considering the influx of demand recently. Fast forward to pick up date: the manager and his employee transferred the wrong gun in my name. Again, not an issue. Transfer the gun out of my name, as I am clearly NOT the rightful owner, and transfer the gun I PURCHASED under my name. The 'man' at the counter tried to insist my taking a gun I did not pay for and which gun was not purchased by me. When I refused again, he and his manager dismiss me, get defensive and tell me they aren't going to sell anything to me period and to leave. This was by far the dumbest situation I have ever been in. This was a simple mistake with an easy solution. Instead of owning up to his mistake in transferring someone else's gun, he tried force me to take someone else's property to cover the entire incident up. ZERO INTEGRITY & ACCOUNTABILITY at this location. Tenda Canada has the model I originally purchased. Go there.

This shop knows their stuff. They aren't going to push crappy gear, they will be honest and upfront…read morewith you about the condition and safety of your current gear. I've actually been told by this shop before "Don't buy anything, buy a trip out west and rock what you have" You might not like what they have to say, but they're usually right. :)

Ian took care of us. His customer service was unreal and friendly! He was very educated on the…read moreproducts we were looking for ( snowboarding boots) which helped us get the perfect boots. Because of covid, the procedures the shop took were very accommodating and I felt safe to shop there. I will definitely go there again for all my gear!

Always great service and selection! It is a one stop shop for all things fitness. I am always…read moretaken care of when I stop in by the great staff and I always come out with what I need. I would recommend it to anyone looking or fitness equipment.

Knowledgeable staff! Nearly miraculous shoe find…read more I've been looking for a comfortable pair of shoes for over a year (maybe more). I have specialty orthotics and struggled wearing the wrong shoes with them which meant they added little comfort and I had no clue why. I usually take hours shopping for shoes and can't find something satisfactory. Bev, working there, asked me if I needed help and I gave her the rundown with the expectation that she wouldn't be much assistance as has been the case in every other store. Instead, she blew me away by finding the perfect pair of shoes I needed. The second I tried them on my jaw dropped due to the comfort. She explained to me exactly why my current shoes didn't help (they weren't built for orthotics at all!) I was out of there in 20 minutes. Anyway I'm very happy. They train their staff well and ensure that they are familiar with the kinds of product they sell (she explained to me that's how she knew so much). A very worthy store of your dollars.