I love Spotless and their service providers. Andrea M is my favorite. They always do an excellent job. They arrive on time and are efficient so they are in and out quickly. I also appreciate that they bring their own cleaning supplies so that is one less thing that I have to worry about. Their pricing is very affordable and it's transparent. You can easily use their website to book one time or recurring appointments. They have a lot of add-ons on the website so you can customize your cleaning based upon your needs such as bed making, laundry, and blinds. They also have post construction, New Mama, and move in/out services. I would highly recommend Spotless for any of your housekeeping needs. They make everything sparkle and shine. read more

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I was told by the owner and her assistant that Priscilla was great. She is not. Duties listed on the company website for a basic/recurring service were not done. For example- taking out trash and cleaning toilets. Maybe cleaning toilets does not include the seat where you actually sit your booty every day. She actually left a full trash can. Frankly, I think the cleaning service business is somewhat of a money grab. Only those with a nasty house could be okay with receiving mediocre service. I think these companies do just enough to make it look like they have cleaned. Or, perhaps the cleaners feel I deserve to be taken advantage of because I dared to try and hire hel p. Maybe they only think stressed out women with kids, a lazy husband, and nasty pets need someone to help them occasionally. But, since that's not my life I guess they feel it's okay to come into my home, do a half-ass job, and get paid for it. I have learned a very great lesson. Cleaning companies are just not for me. read more

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We bought a 2-hour groupon and unfortunately we received MAYBE about 1-hour's worth of cleaning. The maids where extremely slow in how they worked, I mean, really dragging their feet. They did not do a thorough job -- suffice to say they went AROUND furniture to sweep, so you could see the ring of dust under the couches sort of thing. All they accomplished in 2 hours was: a pretty small L-shaped kitchen (which my fiance and I went through the trouble of organizing and cleaning up the night before), cleaning one 1/2 bath, dusting and "sweeping." Honestly, I could have done all of this by myself in 1 hour. They did NOT touch the bedrooms, master baths or the carpets. And they were packing up their bags with at least 5 minutes left on the clock. The only reason I'm giving this 2 stars instead of 1 is that when I called the service to report this, Sheila (the manager) expressed a great deal of sympathy and seemed just as displeased by the results as I was. However, she never followed back with us to remedy the situation. I suspect Spotless got in over their heads when they signed up for the Groupon deals, and they ended up hiring a lot of unqualified folks. It's too bad, because we were looking for a long-term maid service, but will now be going to Queen Maids who seem to have a better reputation among our friends. read more

Love spotless. They cleaned my wife's house before she moved, cleaned my apartment before I moved out, and now clean our house every week. Without them, the (newly wed) wife would have probably left me and my mess by now. Our first cleaner, Karen, wasn't that thorough. She has since left the company, and we now have Debbie and she's off the chain. A+ Very friendly people. Very professional. read more

Very good experience; T.H. was very professional and did a thorough job. She was also very friendly and had a perfect demeanor for working in people's homes. I would recommend to anyone. read more

I also bought Living Social deal for two hours. I had hired cleaning service before but I moved to new house and wanted to try somebody new. Now, two ladies showed up and told me they will clean for an hour. (So two people * 1hour = 2 hours, I get it.) They started cleaning master bedroom and kitchen. Mind you, I pre-cleaned those area and my kitchen is very small, apartment small. But they spent an hour and a half each. I felt so bad thinking my house was that dirty. So I grabbed two twenty dollar bills to give them for tip. Then, when they said they were done, I was speechless. In the bathroom, my hair was still all over on the floor. Soap scum was still there. She didn't wipe the rim of the bathtub so dust was still there. Shower booth was still dirty, wait, come to think of it, I didn't hear the water running at all so I don't think she bothered. Kitchen was the same situation. I would be raising hell if I paid $120 regular price for this job. Actually, I'm pretty mad that I had paid $60 and the only spot they cleaned was master bathroom and kitchen, then even that wasn't really clean. I have hired several cleaning services since then and settle with a lady who does three houses in our neighborhood, and she does my whole house in three hours top to bottom spotless. read more

I can't say enough good things about Sheila and her work crew. My home is "spotless" just as their company name claims! I am a very busy woman who can hardly find time to clean....Spotless LLC came to my rescue when I needed a good cleaning before we had a group of house guests coming in for the weekend for a big party. It was so nice to have a clean house after a few hours of hard work from the Spotless crew. I will definitely be using this company again! read more

I purchased a Living Social/Groupon deal with Spotless for two hours off cleaning, then saved it for a special time, since I almost never have maid service. We prepped just as they asked, welcomed the one cleaning person, then left to run errands. When we got back, she was "done." But done was terrible. We had agreed her priorities were to vacuum four small rooms, clean the kitchen floor and then put attention on the bathtub/shower. Not a single room was well vacuumed; I found bits of stuff on all the floors and could pick up dirt and dust just by running my hands over the floor. Nothing further had been done to the kitchen, so stuff on the floor from days of holiday cooking was still there. The floor of the bathtub/shower was dirty and there will was buildup on the shower walls. The owner, when I emailed her, called but kept asking strange questions. Finally she said she would send two people in three days to redo the job. But I realized that, in fact, we already had done half the cleaning ourselves and would finish up in an hour or so, so I wrote her that her offer would be pointless. Have heard nothing further. Would NOT hire again! read more

I love my house cleaner Debbi! She's the first and only person that Spotless assigned to me and I couldnt be happier. I wouldnt say the service is a cheap price or a bargain but if you detest house cleaning like I do, its well worth it. And again, I couldnt be happier with how my place gets cleaned every other week.....spotless is a good name for it! read more

Excellent cleaning service! LOVE having the same person come each week. Jennifer is getting to know our home & how we like things done. She willingly does any extra projects I ask about (changing linens, polishing silver, etc.). She consistently leaves us with a sparkling fresh home. read more

Shirley did an excellent job cleaning but the customer service from the owner was awful I would not recommend this company or use them again. Very unprofessional. read more

I bought a Living Social Coupon for three hours for cleaning in June. I was selling my house and thought this was perfect. Cost $75.00. Spotless apparently was not prepared for the amount of new customers they were getting because no one would call me back to get a appointment set up. Then the only way to make an appointment was to go on-line and try and set up a date. Finally I got cal call back from Spotless in January! The appointment they set for me I could not make and now I can not get anyone from Spotless to call me back or e-mail me back. Worst customer service ever. Not only am I out of $75.00 but also can't even get this company to contact me. I advise to use a different cleaning company. read more

I was thoroughly satisfied with the fine work of the Spotless LLC team. I wanted a deep cleaning of the home I was renting in Charlotte , and Spotless came through big time. The work was thorough and matched the plan of service establised before the job began. My experience with this company was all positive and I highly recommend Spotless for all household cleaning needs. read more

Spotless LLC is wonderful Myra just cleaned our house this afternoon and it is unbelievably clean and beautiful. Sheila please give kudos to Myra she is very sweet and the job she does transforms our dirty house into a palace. Fantastic cleaning company. Myra see you next month. read more

I have recently had the company do a one time cleaning of my home. When I returned the whole home sparkled. The staff was courteous, professional and efficient. I have already scheduled a biweekly service. I would highly recommend Spotless LLC to everyone. read more