Very poor communication, never got an estimate. They missed damage. Left panels loose. Was told to…read morecall Insurance company for the remainderof the repairs . There are many other body shops in the area. I suggest you use someone other than Garriss body shop.

I used this as a Geico recommended shop and it was so easy! Damon was absolutely amazing handling…read moremy repair. They were sent a damaged part twice and he immediately let me know and got the new part. He even came in when they were closed on Saturday to give me my car before I went out of town for work for the week. I would've had to pay out of pocket for my rental for a week if he didn't meet me.

Go here!!! My car started making a loud noise about a mile from McKee3 so I called them up and they…read moretold me to bring it on in. They checked it out immediately and it turns out it was a simple and quick fix, so they fixed it up and didn't even charge. I'm not too car savvy and I'm sure that comes off, so they could have told me just about anything and charged me for it and I would've believed it, so if that doesn't speak to honest business, I don't know what does. I appreciate their integrity and quick service and I will definitely be returning!

I needed a significant amount of work done on my car to get ready for a 560 mile trip. My local…read moreToyota dealership, where I had originally purchased the car, changed my oil and gave me a list of the work that they felt needed to be done immediately. Among this EXTENSIVE list, they told me that I needed new brake pads AND rotors for ALL 4 tires, and a brake fluid "flush". There were additional items as well. The quote was, in my humble opinion, astronomical, so I decided to go elsewhere for another quote. I was lucky enough to find McKee 3, Inc. This business will forever have my loyalty! I told them that I was going on a trip and wanted to make sure that my car was in good shape before leaving. I asked them to inspect my car and let me know what work needed to be done and give me a quote. They ended up telling me that I did need brake pads on all 4 tires, but that only 2 of the tires needed rotors. The gentleman also mentioned that the brake fluid flush was usually added to "pad" a person's bill. When I took the car in this time I had also asked for new wipers because I had been noticing that the wipers were leaving a streaky mess instead of actually removing the rain from my windshield. The wipers were not in my original estimate from Toyota, because I had forgotten to mention it when I brought my car in for its oil change. Despite this, my bill was 40% less than what was quoted at Toyota. My car rides like a dream now. The fact of the matter is that being a woman who doesn't know much about cars, I guess I am probably ripe pickings for being taken advantage of in the car repair business. They could have told me that my car desperately needed some random part that doesn't even exist, and I wouldn't have known the difference. The fact that they talked me out of doing unnecessary work says something important about this company. They were completely honorable and ethical with me. Even if my bill hadn't been as inexpensive as it was, I would still recommend this company wholeheartedly due to the honesty and integrity of their employees. I trust them completely, and therefore, will be bringing my cars to them first in the future.

Impeccable Service and Staff!!!!!! You always hear about…read moregreat customer service from people from the south but the staff at A & L Body Shop should give seminars on how to give great customer service. From the moment I received a call from Daniel I was intrigued. He assisted with the claim, the pick up of my car, and the drop off of my rental. He ensured that any question I had or anything I needed or may have needed was answered and handled. He followed up to check and make sure I was ok and if I needed anything else. Justin was also a big help explaining things I didn't know and making sure my car would be his first priority. Beverly dropped off my rental and made it easy and as painless as possible, even though she drove almost an hour away. I would recommend any and everybody to have their vehicles repaired by A & L Body Shop. I encourage the staff to continue to give their unmatched great service and I had nothing but the best experience and service with them. Thank you A & L Body Shop for helping making a bad situation not feel as bad as it was.

My personal experience with this company was really bad , first off the owner solicited me and made…read moreeverything sound absolutely wonderful . I was hit from behind and my back end was smashed pretty good long story short I got my car back and it was terrible ..... the trunk is not leveled after taking it to another shop who seen right away that the trunk wasn't flushed the trunk side pieces are lose and the inside was just jacked up the people foot prints are still inside the trunk they broke my floor piece that covers the spare tire and to top it all off I got 2 tickets because none of my lights worked and he tried to tell me it was electrical and it was not it cost me $67.00 just for the back lights and to have them installed !! so NO !! I would never use them again especially if I was in and accident nor will I recommend anybody to go to that shop personally I would definitely stay within the insurance network for your own protection !!

Great place to do business. Upfront pricing and a great selection. Small town dealer but blew…read moreaway big city stores pricing!

I purchased a vehicle with them on in August 2024. First time buyer. After a having it for about a…read moreweek I notice that the car was making a noise.... I took it back and the guy who sold me the car Jaison Dove said he didnt hear anything.... I took it to the service part and they told me that the noise I was hearing was something to do with a battery post and the lady put a zip tie on it. a month later my starter went out and a week after the battery went out as well... The day after Thanksgiving 2024 my transmission went out. I called to see if they could help me in anyway and I was told no because I don't have a warranty. i automatically thought because I didn't have the car more than 3 months it came with one. I'm very disappointed.

Mr.Doug did excellent work on my car made sure everything was taken care of! excellent…read morecommunication and very professional!

Doug's Body Shop is absolutely great!!…read more They straightened the frame on my Saturn perfectly

Took my truck in for a vehicle inspection, didn't realize they only took cash, the owner let me go…read moreto food lion to get some cash while he finished up my paperwork for the inspection, got back paperwork was done, payed the man and walked out with a passed vehicle inspection. I will definitely go back.

I came to this shop based on good reviews, but my experience was extremely disappointing. I had…read morejust gotten my brakes, rotors, and calipers replaced elsewhere, but the issue with my car persisted. This shop insisted I needed the same repairs again, despite me telling them it had already been done a week prior. I trusted their recommendation and paid over $1,000, yet the problem remained. After returning, they claimed a new $200+ issue was the cause, and later said it was another $800 problem. At that point, I had paid for two diagnostics (they did do the third one for free) and still had no resolution. I felt dismissed and ignored when I expressed concerns, and the service felt more profit driven than customer focused. Honda later confirmed the original repair should have addressed the issue and that this shop should have made it right at no extra cost. I agree. I was left without a working car for months and felt completely let down. I considered legal action but chose not to pursue it. In short: poor service, lack of accountability, and unresolved issues. I would not recommend this shop

I've brought my vehicle's here for a couple repairs and state inspections…read more One of the nicest and imo the most genuine/ honest mechanic's in the Goldsboro area. Antonio is great to work with, super friendly, does very professional work while being punctual & he gives fair pricing. What more can one ask from their mechanic.