Today marks the end of my five-year relationship with Time Cleaners…read more The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place.

Great service. Quick service! Always satisfied with their service and pricing! Highly recommended.read more

The place is large, clean and well-equipped enough to handle busy times…read more The staff is professional and helpful and I never had problems in my month of weekly visits. It costs a bit to do 3-4 loads of laundry,(I spent about 20) but it was worth it to have a clean, quiet place.

Came in today for a huge load. The place is clean and quiet. Only a few people in. The staff keeps…read morethis place clean and maintained the washers and dryers at all times. The staffs are very kind and pleasant. One lady we enjoy chatting to is very sweet and attentive. They do have specials and will let you know so their patrons can take advantage of the deals. I recommend this plac

They ruined my suit blazer and refused to replace it. -Miles Whetstone…read more Long time customer too. Will not go back again.

I came here with a 1-week deadline to alter bridesmaid dress. He was able to get it altered…read moreperfectly in my right time frame. It was a bit expensive, but I was on a tight timeline and he did fantastic work- I am ok paying more to have it done right. I would definitely come back.

Went in on Friday with 2 coats and a pant. Picked up my items Monday after 5:30pm and paid 25$ for…read morethe services. I am a satisfied customer. It is at a convenient location and would return.

Dropped of four of my husband's Ralph Lauren Polo dress shirts. I didn't check the shirts before I…read moreleft. A couple days later when my husband went to wear one of his shirts, two of them had black streaks down the sleeve. I went back to see if they could get the stain out, the girl there just sprayed Shout stain remover on the sleeves. I knew that wouldn't work. Stains were still there when I picked up the shirts. I got nowhere this time as two teenagers were running the place. Will not be going back.

From my experience and in my opinion. Zero sense of customer service or loyalty, despite having…read moregiven them my business for years. While turning in clothes, asked two items to be recorded on a separate ticket. At pick up just now, wanted to pay separately for the two items, and the remainder via a separate transaction - all on the same credit card. They insisted they would only accept cash for the two items as the bill was below $10! Really? The second transaction was almost 6 times as the first one, and yet they wouldn't oblige. Again, given so much business over the years...the owner as well as the lady handling my transaction just stood there with a dead pan look on their faces - it was quite simply take it or leave it! Time to look elsewhere; unfortunately, not sure if others in the area are any better.

Do not come here. There price is low for a reason. Brand new shirt had hole in it when I picked it…read moreup. Lady said it was from the safety pin. Way too big of a hole from a safety pin!

If I could give them a 0 I would. I took my wife's coat there to get some sweet tea stains out of…read moreher coat after an automobile accident. Although I've been living in this community for the past 11 years, it was my first time using their service. For a first time customer I had an unpleasant experience. I prepaid and after coming to pick the coat up, the stains were still there. The guy said, leave it and let me try it again. I came back the next day and the same. The stains were still there. I informed them that was the reason I brought it in and he refused to give me a refund. His reasoning was that they make it smell nice and can't guarantee to get the stains out. I don't care about the smell nice, I wanted the stains out. They'll never get my business again.

The guy claimed he could do an alteration on my granddaughters Homecoming dress. He did a HORRIBLE…read morejob! He kept my money and now I have to have someone else do it...Last Minute! Never again!

Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

Priced well, very quick, great quality and super friendly. Will be going back every timeread more

If I could leave zero stars, I would! Never will I go back to this trash of a dry cleaner business…read moreever again! I brought in a LV scarf that was my wife's to dry clean along as other clothes. Low and behold I come back and pick up the stuff, and the scarf was missing. They said they'd find it for me. A month goes by of me asking for it to be replaced and they never did. Gave me the run around. They stole a $600 scarf and only offered me $300 in credits to dry clean more stuff. What the hell!? I wanted the scarf replaced monetarily or physically. I got ahold of the supposed manager and she offered $300 cash. Anyway, long story short, DO NOT GO HERE, if you like your stuff to come up missing! Screw them and their BS staff! Untrustworthy and a bunch of thieves!!!!

Jacqui Cleaners are very reliable and been doing my clothes dry cleaned with them got last 8 years…read more.. Very reliable and courteous and service with a smile ... I would highly recommend

This place is unfortunately underrated because the only other reviewer was misinformed. The Comet…read morestaff is amazing. They're great at customer service and they output quality products! I arrived 30 minutes after closing and they were still kind enough to hand me my clothes and even made sure I liked what I saw! The laundered shirts themselves were flawless. They even removed a stain I was beginning to think would never be removed. 5 out of 5 is too low a rating in my opinion. Definitely will return. To correct the previous reviewer's comment: Tuesday's and Thursday's their deal is 25% off dry cleaned items. This won't apply to laundered clothing.

First time to try Comet Cleaners but before I handed over 3 pairs of mens shorts and 6 golf polo…read moreshirts I asked what they charge. Get this, they charge over $9 for EACH pair of shorts and over $7 for EACH shirt. I couldnt believe it! I turned around and took my business elsewhere!

I have used this dry cleaning service for over two years now. They have done an outstanding job on…read moremy clothes every single time. The staff is very personable and they listened carefully each time to what I wanted done. They can be a little expensive with dresses, look for a coupon there.

Good cleaning of clothes They were not upfront with the…read moreprices. There was no display of the prices. Extremely expensive