HeartKeepers provided skilled, compassionate, and personal in-home care throughout the final years…read moreof my grandmother's life. I would recommend their services without reservation.

Heartkeepers took phenomenal care of my mother for the last years of her life. They became extended…read morefamily to us. They were always very professional when dealing with her physical and medical care, but also thoughtful, engaged and committed to her emotional wellbeing. She was safe, happy and content in their hands. We never received a call asking us to solve a problem or issue that arose. Instead we would receive a call describing the problem and what had already been done to resolve it. Their care for our mother was remarkable.

The Com For Care located on Oyster Bay St in Sugarland does not keep their promises and will let…read moreyour loved one die while suffering. The caregiver is the only positive thing about this company and the kitchen was clean, other than that: HORRIBLE EXPERIENCE. As a hospice RN, I can honestly say that they broke many guidelines and DEFINITELY did not provide appropriate end of life of care for my father. No pain medication for a dying person who could barely speak with a broken hip is not only a hospice guideline violation but it's inhumane. The hospice provider is GENCARE Hospice. RUN!!!! I was assured of updates, as well as promised that I would be given enough time to come be with my father so he would not die alone. I was notified 1 hr and 40 mins after he passed. He was receiving a "bed bath" when he passed. Any decent and compassionate hospice provider would have respected my requests that he not be moved unless absolutely necessary - because he screamed at the top of his lungs in pain. When I requested that he be given pain medications, at the very least, before they repositioned him, the hospice nurse justified not doing this by saying, "You know that no matter what we give him, he's still going to scream. A broken hip hurts". WHAT? I was blown away. I've never heard a more ridiculous answer in my 32 years as a nurse. Oh really? Then why wasn't he getting medicated regularly? She finally agreed to medicate him before moving him-which I have zero faith that she did. In hospice, a good nurse can tell when a patient is "active" which means the patient has hours -maybe days to live. No one there could tell that. I showed a video and photos of my father to MD friends and the owners of the hospice I work for and they were appalled. He was breathing 32/min... a clear sign of distress and screamed when I touched his head. All of my coworkers said he was "active" at that time. Not the Com for Care owner and certainly not his horrible hospice RN could see that. Every human being deserves to die pain free and with dignity. Do not trust this home with your family member and DEFINITELY DO NOT USE GENCARE hospice- unless you want your family member to suffer.

Com for Care is a wonderful place. We needed to move my wife's 87 and 93 year old parents from…read moreanother assisted living facility because they both needed more care than they were receiving. We did a lot of research and spoke with a number of places. We were also in the midst of some extremely difficult health issues with other family. We have been so pleased with the care our parents receive at Com For Care. The staff is positive and thorough and stable. The stability in a business of high turnover is highly unusual and a reflection of the long history of Com for Care and Ann's leadership. There really is not a comparable place that we have seen or even heard of. Our lives were changed once we moved our loved ones to Com for Care.

Could not be happier with the staff and quality of care my husband AND I are receiving! Asad, who…read morebathes/showers him 3x wk, is so gentle and thorough caring for my husband. He greets him by putting himself at my husband's level to talk with him, as he has dementia/Parkinson's & currently bedridden. I feel Asad is one of God's earthly angels! Lilly, our Hospice nurse, is an absolute gem! She visits 2x a week, checks him from head to toe and provides impeccable care...always gentle, very caring & helpful in so many ways. The staff that I have met/talked with genuinely care and always available to help with our needs...equipment,meds, supplies quickly provided! I can't exclude the office staff as they are friendly, attentive & ready to serve. Stephanie, Social Worker, always available, efficiently provides answers to my many questions & concerns. Chaplain Alan, a gentle soul, comes for visits & prays with us. Such a sweet man! We are truly blessed to be with Oasis Hospice care!

My husband was with Oasis Hospice recently and the care he received was amazing. Dr Latthe, the…read morenurses, aides and supportive care were all so attentive and knowledgeable. They all went over and above in caring for him, meeting needs during his decline and supporting our family during this difficult time.

My grandmother was admitted here for short term rehabilitation after a stroke. She was supposed to…read morestay about 20 days, but we chose to transfer her early because we did not feel she was receiving the level of care she needed. She became paralyzed on the left side of her body and came here specifically for therapy and rehabilitation to regain movement. During roughly 13 days at this facility, she only received therapy a few times. It reached the point where my family had to step in and do much of the work themselves like massaging her, helping move her limbs, applying lotion, changing her socks, and trying to keep her comfortable because staff did not seem to be attentive to these basic needs. For a rehab center, this was extremely disappointing. My grandmother is diabetic, non verbal after her stroke, and fully dependent on caregivers. We were told she would be checked every six hours, but this schedule did not feel appropriate for someone in such a vulnerable condition. She spent long periods bedridden and developed significant discomfort, especially from not being repositioned frequently. Watching her in pain was heartbreaking. There were also interactions with staff that felt unprofessional and dismissive when we asked for help or clarification. Instead of compassion, we were often met with rude tones or comments that made it seem as if our questions were an inconvenience. This made it very hard to trust that our grandmother was being treated with patience and respect. We also observed other concerning situations in the facility. For example, we repeatedly saw residents sitting uncomfortably in wheelchairs without assistance, including two residents who had to push each other because staff were not helping them. These kinds of things raised serious concerns about overall attentiveness and staffing. To be fair, not everyone here was uncaring. Michael, Wanda, and Becky consistently showed kindness and compassion toward my grandmother, and Wanda helped arrange additional care and testing when we voiced our concerns. We are truly grateful for them. Unfortunately, not all shifts had staff like them, and care depended too much on "who was working that day." Based on our experience, I would not recommend this facility for loved ones who cannot advocate for themselves or who are fully dependent on staff for movement and communication. Vulnerable patients deserve consistent, gentle, and attentive care, not minimal check ins and families doing the majority of the work. We ultimately transferred my grandmother to another center, where she is finally receiving the care she needs. I hope this facility seriously improves staff training, professionalism, and basic patient care, because the people who live here deserve better.

Sharpview exceeded our expectations…read more Their staff including management, nursing, PT & OT have been excellent. They truly are easy to work with and attend to my father's needs.

When you are searching for an assisted living or memory care location for your loved one, trust me…read moreNOT ALL are the same and sadly many will promise things they cannot and do not deliver! We are so lucky to have found The Abbey at Westminster Place. While some may say it is too pricy or only consider price when looking that the care is all the same. THAT IS SO FAR FROM WHAT I HAVE EXPERIENCED PREVIOUSLY!!! The Abbey is worth every penny! So far, I visit my father with a smile each day rather than worrying what "problem" or lack of care I would discover. The Abbey follows follow protocols, are professional and compassionate, are willing to work with family members to address requests or concerns, have safety procedures in place to ensure your loved ones safety, kind staff who truly enjoy working there (that is hard to find), and most of all acknowledges when the ball was dropped and willing to make changes when necessary. Tameka (Wellness Director) truly listens to your concerns and requests and creates a care plan to best assist your loved one. If you a concern, she is quick to investigate and get back to you. Rukayat (AL Director) is truly compassionate and is so kind during her assessment of your loved one. While she needs to do an assessment to recommend the best fit for your loved one, she does NOT demoralize your loved one! Jill and Norma (Activities Directors) put together a wonderful calendar of events that my father truly enjoys! Raquel (Move In Coordinator) assisted me throughout the move in process and followed through after to make sure everything needed was completed. Ashley (front desk receptionist) allows greets me with a smile and ready to answer my questions and get me answers as I learn the ropes. No place is perfect but The Abbey checks so many boxes which were not provided at our previous location. Most of all, both my father and I enjoy just being part of this community! The level of activities and healthy yummy food here at The Abbey is amazing!!! Each activity I have been to, I see the staff engaging with the residents and the staff leading the activity excited to be there and offer this for the residents! My dad's bubbly spirit has returned after moving to The Abbey! The care staff whom I have seen are ready to help you and point you in the right direction if they cannot. They truly enjoy their job and helping their residents! The administration attend many events and know the residents. The are professional and polite. Sadly many assisted living and memory care facilities take advantage of the elderly who are the most vulnerable and silence their voice or twist events and then blame on the residents lack of memory! Remember most of all, no location is perfect but what I have seen in these past weeks, The Abbey at Westminster Place is BY FAR superior and I look forward to attending the activities which truly occur when they are stated and well attended. The residents I have met so far at The Abbey, greet me with a smile and often ask me to join them or sit down and chat with them. They truly look happy. If you are need for an independent, assisted living or memory care facility, please consider contacting The Abbey at Westminster Place. Renee will be happy to give you a tour and answer your questions.

Making the decision to leave your home and go to somewhere that has the environment and amenities…read moreyou need is no small thing. Selecting The Abbey at Westminster in Houston was a wonderful choice for me. Although you may not be in this area, look at the description of this place for comparison wherever u are. There are several layouts here. I chose one bedroom with 1 & 1/2 baths. Closet is huge. Living area while not what I used to have is lovely and ample. Food that is always an issue is wonderful. There are choices for all meals, substitutions are available, special dietary needs are accommodated and Chef will work with anyone. T he only drawback is that you are likely to gain a bit of weight mostly because the desserts are fantastic. One of the things that mattered to me was how to maintain my physical shape at my age. The exercise choices are unbelievable and will suit whatever you need. There is also Hydrotherapy included in the monthly rent. It's rare to have it and helps me so much. You will have to look up what it is. The moving in process has been as good as it can be. Staff have been so accommodating in this very difficult process. Also, must mention that the other residents here have been kind and welcoming. They all seem to relate to how hard it is to make such an enormous change in these later years. Good luck to whoever is reading this. Life can still be good!

Have not had a good experience with this facility and do not recommend. The location is an enormous…read moreconcern for safety and accessibility. Many attempts to visit and interact have been discouraged. Went with a friend and was horrified at the conditions and environment our loved one was provided. I called over a two week period at various times to speak with mom over my birthday to no avail! My attempts to have management contact me have also been futile. Perhaps they should have specific times to speak with your loved ones.

We really enjoy assisting residents move into Silverado. The staff is friendly and the property is…read moreclean and well taken care of.

My mom spent 2 weeks here convalescing from surgery. The…read morecare providers from the CNAs, nurses, nurses practitioners and therapists was great. They always made sure she was getting the meds needed and the care needed. They took time with her. Treated her with dignity and respect. My mom said she enjoyed the time spent with them. She felt the care was what she needed. The only complaint she had was the food, so I did bring her meals, coffee and treats several days. They had a fridge/freezer where I could leave things for her to eat as well. She enjoyed meeting some of the long term residents while there as well. The building is older, but kept clean, which is important. Overall, if my mom needs care in the future, she has expressed she would like to go back there.

Just coming back to give a full top review. From day 1 to the day my daddy earned his wings, Mason…read moreCreek was nothing but top notch. I can't thank them enough for the love and support they gave my family. I will always recommend them over anyone else in Katy. Thank you for everything you did for my daddy.