I've always had amazing results at Genesis. They are quick yet thorough and so kind. My nails last…read moresooo long and are exactly what I wanted if not better. I'll never go anywhere else if i can help it.

I called ahead of time to specifically schedule with someone who can do clean designs. What I…read morereceived in the end was not even close to what I showed the nail tech. She failed to ask me for approval before moving on to next steps throughout the set, causing me to ask her to correct her mistakes. She made it obvious she was not fond of being corrected. The design was a simple black French tip with a white line through the middle of the black polish. The finished nails were over layered, bulky, & sloppy. When I told the person in charge about my experience & showed proof, I was given attitude as if I was wrong for not liking the job on my nails & told I have to still pay for the set minus the design. I was not given any comforting solutions. It was a lot of shoulder shrugs and head shakes as if nothing can be done for me. The associate working on my feet did not even know how to create a French tip design. Come to find out that person is the only associate in the salon who is able to do acrylic nails. I did have the polish removed. I arrived at 12:50pm & do not leave until 6pm. I'm not understanding how a nail salon hires technicians who are unable to perform what should be basic skills for the job. It's not fair that I walk into a salon expecting associates to know how to do the job I am paying them to do & I get the short end b/c they are under qualified. This salon is very out dated- associates do not understand much English at all to communicate effectively, no refreshments are offered, under qualified nail technicians !, mediocre customer service over all. The least the salon could do is educate the staff on the basic as well as some advanced skills or hire people who can actually do a good job. 0/10 I do not recommend anyone to visit the establishment. If I could give 0 stars I would. I was sent out the door with my nails looking like a 5 year old was playing makeover on my nails, I had to go back inside to demand something be done.

Typically I have a great experience at nail society almost all staff is fully capable. However,…read moreyesterday I got a gel manicure with a very simple design and that the nail tech was unable to execute. I did what any millennial would do.... Left without complaint and attempted to fix them at home myself. But because these nails are for my engagement photos I decided it would be worth it to call and complain. Not only did they blame me, they were refused to fix them and told me I should have said something while I was there. Which makes no sense because the tach had another client waiting and did a rushed job and everyone in the shop could see the service was unsatisfactory. PLEASE SPECIFY WHICH TECHS HAVE LIMITED TALENTS!! It should not be the responsibility of the general public to determine which nail tech is the best fit for a standard gel manicure. Unacceptable.

I've never had a gripe with Nail Society until yesterday. They usually provide consistently good…read morecustomer service. However, I was charged $5 "to shape" my already round nails when I decided to get an acrylic overlay. How is this NOT included in proper nail care? The nail tech has to file my nails anyway. She didn't reshape them. I still don't understand why I was charged $5 but I definitely won't be coming back.

After being in Philly for almost 6 years, I think I finally found my go to nail salon. I felt…read morewelcome from the second I walked in. I arrived 20 minutes early for my appointment but they were able to seat me straight away. Linda was WONDERFUL. She checked in with me every step of the way to make sure I was happy with my nails, she even hand mixed the polish for me so the color would match the photo I showed her. Everyone there was very kind and hospitable, and the salon was vibrant, clean and bustling with feminine energy. I very much enjoyed my time and will definitely be back. And of course, my nails look fabulous :)

The service here is exceptional. I've never walked into a nail salon and felt engulfed by so much…read morepositivity and kindness. It was also decorated so cute in there - they had Christmas cookies out! my gel manicure and classic pedicure turned out so amazing, I'm thrilled with the results. Consider me on the route to being a regular!

Love love love getting all my nail care done here! She makes my nails look even better than the…read morecrazy designs I bring to her.

Got 2 sets of dip nails with extensions done here. First set lasted about 13days before they…read morestarted cracking half way and popping off. second set didn't even last 5 days and by day 7 6 nails had cracked in half or popped completely off! The only do 2 dips in color which is not nearly enough. I have never had this problem with a set of nails before. I will not be going back

great pedicure and dip manicure! the tech took her time and both my feet and hands look and feel…read moreamazing. i have short nails, i don't really like gel polish it chips and flakes too easily on my hands at work. so i am giving the dip polish a try. so far so good !

Very beautiful place but called if I could come in for gel x nails and wasn't told that I was gonna…read morewait over an hour for a walk in. Super disappointed and time consuming. Also, it seems like only one or two people do gel x nails because other people were attending before me even though I got in way ahead.

I've been going to this Salon for over a year now and the quality has been excellent every time…read more I've done regular gel, builder gel and regular pedicures. Emily is the best, she is efficient and also provides excellent work. The facilities are very clean, and prices reasonable. There is also a parking lot for patrons to use which is rare in the city.

I checked Yelp for a nail salon in walkable distance from my friends house. I walked in without an…read moreappointment and was able to be serviced immediately. The location is spacious and clean. I was happy with my manicure and pedicure.

LONG BUT WORTH THE READ…read more First - I should say, I am not a huge nail person. I get pedicures regularly but rarely get manicures. I tried a dip-powder thing in mid March before a trip and liked it. It was $65 and I thought that was a bit high but reasonable. After some time, I decided I wanted that again. So - six weeks later, I went back. Same person, Sarah, who gave me her cellphone number the first time I went. I liked that and was happy to text and ask her availability. Went in for pedicure and another dip powder process. I saw the board showing prices on this visit. It indicated the dip powder was "$50 and up" and I did wonder why my first time was $65 but didn't ask or say anything. Pedicure ($35) was fine although the polish could have been more covering in general. While getting pedi, we talked about the color for my fingernails. I said I wanted something like "Ballet Slippers" which I know is a popular and common Essie color name. Sarah said they didn't have that, but she could mix two together to get that color. I assumed mixed, like in a bowl, combining the colors together to make one. It turns out, it was not that kind of mixing, but rather a coat (or two) of one color and then a coat of another on top. Fine - I liked the color and my nails looked pretty. I said "so the dip is $50 ... or ... ?" And Sarah seemed to be doing some math in her head, adding it all up. "The pedicure is $35 and ... " HERE IT COMES --- The cost for my dip powder finger nail service this time was $85!!!!! I said something wow - I thought it was 50 or so ... and she mumbled something about mixing the color that I wanted. I left and happened to be seeing my adult daughter that night. I told her who gets her nails done regularly at a really great place in S. Philly, Pure. She was confused like me why it was so high. Having Sarah's cell number, I texted her to ask. Received her reply this morning saying that the full set of nails is $55 and the "additional gel color is $30." I asked again - and she said "I painted gel color for you that looks like ballet slipper." OMG - so it was $30 to have her paint - NOT MIX - a different color on top of first color. $30!!!!!!!!! I truly am speechless. The only thing I could reply is that her salon did not have the color I wanted, she said she can mix it to be that color but SHOULD HAVE TOLD ME IT WOULD COST AN ADDITIONAL $30 to put a different color on top. OMG - Sarah is great and the place is so close to where I live and nice to sit by the window but I feel taken advantage of. Maybe it was because in answer to a question about trips coming up, I said we have a place at the shore that we are going to soon. Maybe they listen to things like that and then give you a price based on what they think you can afford. I don't know but sadly, I am crossing this place off. I just cannot justify the explanation of the additional $30. I mean, come on!!!!!!!!!!!!!!!!

I'm not impressed. Expensive and the person doing my nails did not match up colors on my toes and…read morefingernails. There were some regulars ( a husband and wife) in the salon, who knew all the staff, so it was like a homecoming for them. They received much attention. There was little interaction or interest in me.

Salon is clean. Sometimes it is just very crowded. It is a neighborhood gem that ppl just go…read morethere. I have been coming to get French gel done. It is fun trying different colors for the tips.

This place has just completely fallen apart and it's so sad. They used to care about their clients…read more(especially their regulars) and take great pride in cleanliness and providing great services... but my last 2 visits were the opposite. The nail salon was filthy and I was not the only one who noticed. I made an appointment with Susan and when I arrived, she pretended she didn't know me and put me with someone else thinking I couldn't tell the difference between her and this other woman. That is just horrible service. The woman who did my mani & pedi was rough and lacked a gentle touch. I actually winced several times because she was hurting me. The prices went up and the experience went down. I cannot stress enough how awful my recent experiences have been and beg you to avoid this place. (Oh and they always pretend the credit card machine isn't working so you have to go to the atm across the street -terrible business practice).