Neglected cats They…read morehave a tiny, overcrowded room with tons of cats. The litter boxes were filthy and weren't even filled with enough clean litter to begin with. One cat that I was petting had several mats, with one particularly large one on its back (this can cause skin sores, bleeding, and infection). It's nice that they take them in, but you do actually have to take care of them if you do that. I politely mentioned to the woman at the desk that the cat was matted, and she said "Yeah, that happens," and stared back at me. I asked if she cuts them off. She said yes, when she has someone to help her. I asked if she needed help, and she said no, she would do it later. I then mentioned that the litter boxes were low, and she said, "Well, I have a routine that I keep up with." Clearly, it's neither a routine nor kept up with, since the room is like that every time I go in, even though this store is never busy. This is just the first time I've complained. She then snottily asked me if I had made the donation while I was in there ("since you want to complain so much" being the implication). I replied that I had. It's worth mentioning that no other customers were in the store, as usual, and there were two employees chatting at the desk while I was browsing and visiting the cats, so they definitely had time to check on the cats. Also, the litter boxes should have been filled more to begin with. I have volunteered at and visited various animal shelters and the animals are always in better conditions than this. The same woman was also very unhelpful years ago when I wanted to adopt a cat from there and I ended up getting my cats from a different rescue. The store is also disorganized, overpriced, and poorly lit. It's no wonder that not one, but two other pet stores have opened up in this very small town and attract far more customers. Please treat those cats right!

Shop for all my cat needs at Animal House. Two of my cats came from the Whisker Lounge, and…read moreanother from Kitties on the Prairie. Tara the owner always has everything I need, food, treats, litter and toys for my cats. Tara and Animal House are a great resource for our community and for the cats she rescues, socializes and gets ready for adoption.

We started taNking our dog Sigmund- "Sig" to Spring Green Pet Resort when he was about 14 weeks,…read moreand joined the GSD training club. We found great people with shared interests in great training and love of the breed ! He is now 10, and Lesa and others have been constants in his boarding family. He is happy to go there and is entertained by his doggie friends. I cannot imagine a place more capable of caring for a fur family member. Additionally, as we recently added a pup to our family from Lesa, we know our selection with their knowledge and care will be a winning combination for the future of our GSD. Lesa, Hanna and others are as much a part of our "pack", as our pet, because of the many years of consistent good care.

We have been taking our vizsla lab mix to The Spring Green Pet Resort for more than a few years now…read moreand we trust that they hear what our Casey needs and they take good care of her. She is getting to that point in her life that we don't want to leave her but, we have faith that they will see to those special needs and return her back to us health and happy. Lisa and her staff allow us to not worry when we are away from our girl and that means the world to us. Thank you.

I had frequented Alisha's for dog food and grooming services, but had never used the boarding…read morefacility. I have an escape artist, headstrong, yet fearful rescue pup who thinks he's Houdini. Alisha spent countless hours making sure his special needs were met. I can't thank her enough. Fair prices, excellent service from all. Highly recommend!

We've been customers of Alisha's for many years. With our current dog, he goes to doggy day care…read moreone day a week and he absolutely loves it! He loves the staff and playing with the other dogs. He's excited to go and hates to leave play time. In addition, we've had a great experience when he needs to stay overnight. He's not used to the noises, but does well staying away from home. We also purchase treats, leashes, collars and more. Alisha's has a great selection and competitive pricing.

Fantastic store! I really appreciate Kathy's help--she was knowledgeable and supportive, especially…read morewhen I had questions about cat care. She made everything feel manageable without overwhelming me. You can tell this place truly knows their stuff!

I am only reviewing for the dog selection of items. I love this place! Mounds offers an excellent…read moreselection in most departments. The quality of their products is high as well. They have a good selection of leashes, chews and cleaning products. The selection of dog food is excellent. They seem to only carry higher quality dog food (no gravy train here!). The location is extremely clean. There are no stains or pet smells. It is also well stocked. The prices are higher than your chain pet shop, but like I said- everything is of good quality. All the staff look like they like their jobs and are super helpful. They also carry their own brand of dog food which is very high quality. You can even get discounts (or a free bag) on their brand! We can buy 10 bags and get an 11th free.

Went in on Saturday (7/7/18) to get a couple of dog chews. The older short haired grey female…read morecashier was helping another customer with a fish pump return/replacement. I was waiting patiently and had no issues at this point. After a bit, the customer asked if she wanted to take care of me as things were taking a great deal longer than expected. The older short haired grey female cashier replied "You're already in the system" with a slight agitated snarl to her voice. She did not at any point acknowledge my presence and proceeded to then read the fish pump box, open it and disassemble the contents inside. It was very clear this was going to take a while. I put the dog chews back, left and advised my wife of my experience. Very disappointing and won't be back.

The staff is incredibly friendly and helpful and once you've been in there a couple of times they…read morereally make you feel like part of the family. They ask about how your "kids" are doing and remember your usual purchases. This by far one of the best hometown pet stores I've ever shopped at. They all really try to go that extra mile to make you feel welcome and valued.

Very helpful in choosing a healthy small dry dog food for my picky 13 lb. Senior dog. She loved it…read moreeven with no teeth and could gum it. Very friendly employees. Also recommended a freeze dried salmon treat she loved. I also crumbled it on her wet dog food. She recently passed away at 14.5 yrs old with kidney disease. I would go again if I adopted another senior dog. Obviously, highly recommend!

Shop local! Always friendly and reasonable prices. We love supporting small businesses!read more