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    Springfield Modern Dentistry

    1.0 (6 reviews)
    Closed Closed
    Updated a few days ago

    Services - Springfield Modern Dentistry

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Teeth cleaning

    Springfield Modern Dentistry Photos

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    Ask the Community - Springfield Modern Dentistry

    West Springfield Dental Arts

    West Springfield Dental Arts

    3.7(44 reviews)
    0.3 mi

    So I'm that person. The one who is a full grown adult and is scared to go to the dentist. Like…read more.. scared to the level that I walk in and start crying. In my life I've had 10 years of braces, 4 oral surgeries- awake for 4, and a bridge out in due to damage on my braces. I'm not great with this fear. Ok. So three months ago I had the worst jaw pain. Finally got scared and went in. Dr. Smiley sees my husband and daughter, so I asked for her. She was gentle and wonderful and now I'm a proud owner of a night guard that I actually .... Like? Yeah I do. Then, I went in for my first cleaning in 17 years. I was not shamed. More like, they were so positive and kind about how my teeth were in surprisingly good shape. They were caring and wonderful. Didn't let me leave without scheduling my next, in a very kind way. Cut to yesterday. I did have 3 cavities. I was TERRIFIED and these wonderful humans called me the afternoon before to offer anxiety meds. (I had some, but talk about understanding your patient and being caring). I was in the chair for 3 hours but she was gentle, walked me through every step, and today my mouth is a little sore, but not much. Dare I say I'm not scared for my cleaning in February? Big thanks to Dr. Smiley. Please never move or leave hahahhaha.

    We were initially told they were confident a recommended crown for my wife would be approved by…read moreinsurance and that they would continue appealing until it was approved. After multiple appeals, insurance still denied coverage based on medical necessity criteria, leaving us with a large balance. Over time, the messaging shifted from confidence that it would be approved to comments that our insurance was "the worst," and eventually we were told the PPO contractual adjustment counted as a "discount," which felt misleading to us. As an aside, a different dentist later completed another crown for me that was approved by the same insurance, which made the earlier comments about our insurance being terrible harder to understand. Separately, this office recommended approximately 10 fillings for me personally. I later obtained a second opinion from another dentist who agreed with 2 recommendations. That large difference made me uncomfortable and contributed to my decision to seek care elsewhere.

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    West Springfield Dental Arts
    West Springfield Dental Arts
    West Springfield Dental Arts

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    Robert D Argentieri, DDS - Our professional & experienced dental team is committed to provide you with the best dental treatment possible and a pleasant experience.

    Robert D Argentieri, DDS

    3.8(16 reviews)
    0.1 mi

    I have been a patient of Dr. Argentieri for over 6 years. Over the years my experience has been…read moremixed. On the one hand I always had a good experience with the hygienists and there have been few issues with insurance. I used to see Dr. Bunin who I thought was great but he left to go to another firm. Initially, I did find Dr. Argentieri to be somewhat abrasive, however, I like to give people the benefit of the doubt, and I have always gotten along with him just fine. Both my husband and I have had extensive work done there and would get my teeth cleaned twice a year. They always took the time to take my blood pressure and it always felt like they cared about their patients. Until recently. I had an appointment for a regular cleaning but I had to cancel it because I had to work at the last minute. I am a real estate agent and I was called to show a house about an hour away the same morning of my appointment. I was not going to be able to get back in time for my appointment. It was an impossible situation because my client works at night so she was not going to be able to view the home in the evening and she couldn't schedule it for another day. I tried. Karen, whom I had never met before, was rude to me over the phone. She told me that since it was inside 24 hours (it was about 20 hours), I would be charged a missed appointment fee. In six years I was NEVER charged a missed appointment fee. NEVER. I'm sure it must have happened at least once due to the nature of my job, but I had never been charged for it. I was stunned. She would not talk to me, she just kept repeating the same thing over and over again. I live about 5 minutes away so I drove over there to speak to her directly. I could not believe I was being treated that way after being a patient for so long. She showed ZERO understanding about my job and could not answer why, after six years I was suddenly being charged this fee. I wasn't even aware that there WAS a missed appointment fee because I had never been charged one before. I tried to be reasonable with her. TBH, I just wanted her to tell me that they would not charge me this time, since there was no warning, but with the understanding that going forward, I would be charged, but no. She just kept repeating that it was policy and insisted that I would be charged for it. She had no regard for how long I'd been a customer nor how much $ we'd spent there over the years. It was really disgusting the way she treated me. THEN, to make matters worse, she told me that she was cancelling all my future cleaning appointments and that the only way they would see me again is if I came in as a walk in. (This woman does not know the meaning of negotiation nor goodwill.) This happened several months ago but I was prompted to write this review because my husband (we are separated) recently had work done there and the bills still come to the house. I noticed that the $110 charge is still on the bill, so it reminded me of what happened and that there has obviously been no resolution. I was very comfortable and happy going there for over six years, happy with Drs. A and C and the two hygienists that I have seen over the years. But Karen ruined everything for me.

    Great dentist and friendly office staff. I ended up here after having excruciating pain in my mouth…read morefor a weekend. Not having a regular dentist, I googled dentists and this is the first place I called. The receptionist was so nice- definitely the reason I chose this dentist. I explained my pain and she assured me they would take care of it. After calling at 8 on a Monday morning, they took me at 10. Dr. Argentieri evaluated me and ended up extracting a wisdom tooth. He was very friendly and explained everything he did. I was worried about the cost, so I asked and before they began anything he had the front desk total my expenses for the procedure. Dr. A noticed some other issues while I was there that day, and I've since been back and have been very satisfied with their work.

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    Robert D Argentieri, DDS - If you are the right candidate, you can have a dental crown, onlay/ inlay, placed in just ONE visit with the E4D Chairside CAD/CAM System.

    If you are the right candidate, you can have a dental crown, onlay/ inlay, placed in just ONE visit with the E4D Chairside CAD/CAM System.

    Robert D Argentieri, DDS - This is our professional & experienced Hygienists.

    This is our professional & experienced Hygienists.

    Robert D Argentieri, DDS - Robert D Argentieri, DDS

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    Robert D Argentieri, DDS

    Springfield Modern Dentistry - generaldentistry - Updated May 2026

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