Over the last few months, I have researched a variety of care/living options for my uncle, including at-home care and senior community living. I was immediately impressed when I researched Springfield Place in Petaluma, CA. The staff went out of their way to answer questions and to provide any help needed before, during, and after the decision-making process of whether or not this was the right location for my uncle. Once he decided that this was where he wanted to be, the staff helped in every way possible to get him moved in and set up in his new home, including personally going to Kaiser's medical offices when we were having trouble getting some of the required forms signed by the doctor. Without their help to navigate Kaiser's medical system, I think we would still be waiting on those forms long after I had to return home on the East Coast. The staff had excellent covid protocols in place that made me feel like my uncle would be as safe as possible. They had a great set of documents to help me organize what was needed to move him in quickly and efficiently. Their facilities staff was helpful in hanging a few pictures that I couldn't manage. The front desk had a welcome sign up for my uncle during his entire first week there. The other residents made a point to come introduce themselves and to say hello. There was a notable mix of residents who were at various stages of care and mobility, and they were often out in the common areas talking and socializing with each other. There was a guest room that I was able to use for a couple of days to help make the transition a bit easier. The food was surprisingly good, and I'm rather picky. I was expecting cafeteria level food and was delighted to find that the food was restaurant quality....and better than a few restaurants that I went to during my stay. They have a variety of rooms layouts available, all at different costs. We went with a large studio with a large den, and we used the den as a bedroom. This apartment that we chose doesn't have a window in the bedroom/den, but it does have two large French doors that open into the living space making it feel bigger and brighter. We were able to fit a lot more furniture and "stuff" than I had imagined due to the extra closets by the bathroom. I know a lot of people are concerned about the costs of senior care facilities, but at Springfield Place we got the apartment, the assistance of the facilities team, the nursing staff, laundry assistance for towels and sheets, the front desk staff, three meals per day, heating, electricity, and community activities all within the price of the monthly payment. When you add all of that up and then add on top of it the fact that you know that your loved one is not alone and that there is someone always around to make sure they are okay.... the price seems more than reasonable. The price does increase a little depending upon the level of care that your loved one needs, but even that seems reasonable, especially after seeing how well the staff cares for those who need additional levels of care. All in all, I am very happy with the experience and am really glad that we found Springfield Place. Plus, as my uncle says "It's close to the golf course!" read more

A very special place, a small community that really embodies the heart of Petaluma! Lovely walking paths and gardens. You can see the genuine pride in every employees smile, everyone loves this place! read more

My wife moved her mother to Springfield Place in Petaluma, and it was the most wonderful experience for her and for us. Lots of social events, great food, and really friendly staff people. Great Grandma stayed here until she was 94, and we have such good memories of her here. We have other friends who live here now as well. read more

I am writing this review so your loved ones will hopefully not have to endure what my mom did at Springfield Place. When we were making our decision on where mom should live in independent living, the only information we could find were online reviews like this, what the sales staff told us, and my mom spent a brief stay at the residence. My mom lived at Springfield Place for over five years. She liked her apartment, the grounds and walking trail, the décor of the building, the activities and the mid level staff and residents. She felt like the meals were sometimes good and often marginal. The turnover of chefs was high. There was a norovirus the first year she lived there and several people got sick and all were quarantined. There were three general managers, three sales managers and two nursing managers during her stay at Springfield Place. The mid level employees had longevity and they put their heart and soul into the residents. The worst part was that the nursing manager, Sonia, delayed Hospice in giving pain meds to my mom for three days towards the end of her life. My mom was in such pain because of this that she hit her alert button and the paramedics came on a Sunday morning, just three days before she passed away. My mom was active and enjoyed good health most of the time she lived at Springfield Place. She was denied good care when she needed it the most. I hope you consider our experiences when making your decisions and I hope that this sort of experience never happens to your loved ones. read more

My parents have lived here for almost year now. The staff is wonderful. Since my father's health has been in decline there were some communication issues with how best to keep him in place and postpone a move to Skilled Nursing elsewhere (so as to not separate my parents) but in the end they allowed us to bring in private caregivers that can give my dad a higher level of support than the SF staff. If it was not for my father's health issues, I would say this has been a fabulous place. My mom is happy there and has made numerous friends that she can count on to support her as my dad declines. The management stays in touch with me. The food is really good. They have a shuttle that takes people to places like Kohl's, Target, Safeway, and medical appts. It's not cheap, and luckily my parents have Long Term Care insurance. But I have to say they weren't as much as "the other" assisted living place in town. The apartments are really nice, with a mini kitchen. Without SF, I don't know what I would do to help my parents. I recommend them. read more

My mother moved to Springfield Place in March and I have been consistently impressed with the staff there, and the quality of the facilities which apparently were remodeled a year or so ago. My mother has thrived there, made good friends and enjoys many of their outings and activities (including "high brow" activities to museums, concerts and plays). She has also been impressed by the intelligence and commitment of the staff. We felt fortunate to find such a high quality facility and community in Petaluma. read more