We stayed here during our PCS with the military. We basically moved across country with a 3-year-old in tow. He was a trooper but this Marriott was a welcome stop on our road trip. Everything we needed was within walking distance which was great because we had a large trailer in tow and I wasn't interested in driving anymore after we stopped. The amenities inside the Marriott were what we would expect from the brand. The The staff was all very nice. The rooms were very clean and spacious. I would gladly stay at this Marriott again and I recommend to travelers. read more

Stayed for three nights. Front desk staff were friendly and helpful, and the breakfast buffet had fresh berries, which was nice, but the condition of the rooms was sletchy. Our first room had a strong essential oil smell but was clean. In retrospect, was the strong "clean" odor to mask something? After two days of not getting cleaned (normal for many places now, unfortunately), we asked to have it refreshed while we were out for the day. We got in that evening, and it smelled like the cleaner had smoked a cigarette in our room. We were gagging on the smoke odor and immediately notified the person on duty. The font desk staff member offered a new room, but when we got into our fresh room, there was a wine bottle in the trash can and a used wet washcloth in the bathroom. Unclear whether we were given a clean room that the cleaning staff had done a poor job of or a soiled room that just had beds made and toiletries replaced. Regardless, it was gross, and we'll never be back. read more

We stayed at this location at the end of July. We were greeted with enthusiasm and sincerity by the friendly young man working the evening/night shift at check-in. He immediately made us feel like we made the right decision to stay here. In the morning, the day employees were equally as pleasant. The location was nicely lit at night, clean, and with a nice presentation at breakfast. We had to extend our stay at the last minute. due to a death in the family, and they were extremely accommodating despite it being their busy season. The location is easy to find off of I-70 and Highway 63 with close by eateries.....particularly south of 1-70. For the past few years when staying in Columbia, we have stayed at The Fairfield Inn and now bummed that we did not try Springhill Suites sooner. My only suggestion is the stairwell carpets could use a good shampooing. As we always take the stairs, the carpet was stained in many places in both stairwells. read more

Usually stay on my way to Illinois for work, I always arrive late and leave early the next morning. Front staff is always prepared and ready for me and greets me with warmth and pleasantry. The rooms are clean, not freezing ( my trips have been in the winter) and bug free! I have yet to try the breakfast as I'm usually ok the road to my job site before they have it out. This location is about 7 minute from a Starbucks, 30 seconds from a gas station and is pretty centrally located to most things you may need. I've never been to Colombia for anything but this hotel. Also convenient to the highway. Prices are have good. Granted we have a corporate rate, but I still think the prices stay fairly decent. I'll always stay at this hotel when going thru the area. No issues with WiFi and parking is super easy. read more

There are ants crawling over this place. If they are not spraying for ants, I wonder what else is crawling around here. Also I booked a noon check in as a Rewards member. When I came to check in the Attitude at the desk told me That check in was at 3pm, member or not. When I went to get coffee this morning it was empty. When I told the girl at the desk she just shrugged and looked at me like "So what?". Spring Hill Suites are typically good places to stay but that depends on the workers and the workers here clearly don't care about the guests. read more

SpringHill Suites by Marriott Columbia - Ants all over the bed - Hotels Near Me - Columbia, Missouri

Joe the manager was very accommodating, and made me feel comfortable about the cleaning regimen during this whole COVID time, and had a pack n play ready for me when I got to the room for my son. The room itself was clean and well laid out. For $122 with tax for a room with two beds and a foldout couch, I thought it was a good value. read more

I am not sure how old this hotel is but it is absolutely beautiful. In the midst of a pandemic I needed to get out of town to do some work for a day and I always support Marriott hotels. The check in process was very simple, they had social distancing tags on the floor, they had a sign on the entrance that masks were required, there was a plate glass separation partition between myself and the front desk worker, and there were lots of stand up containers of hand sanitizer. The young lady that checked me in was awesome, she gave me a room on the first floor and I had requested a room that hadn't been used for a few days just an extra piece of precaution. The check in process was quick and effective. The room was very clean, very very clean and I would definitely recommend this hotel to a single person, couple, even a family as there is a nice pull out couch. read more

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I know times are hard for the Hotelier. This Springhill is suffering. Pool closed for "maintenance," they failed to acknowledge my elite status and offered neither points nor gift. They didn't even smile. I could feel the low morale from the staff. Bathroom floor was audibly sticky under my slippers, yuk! Advertised breakfast was dry cereal and frozen waffles with a microwave. No eggs, no fruit, not even the famous Marriott oatmeal, (which is usually awesome). I regret, my friends, you are squeezing the glamour out of business travel. Please get better. Columbia does not have many options. read more

I canceled my reservation more than three week prior to my dates of stay and received a confirmation email of the cancellation which was made without any fees. However, the property allowed someone who was NOT ME to stay under my information and I was charged for the stay. Remember, I canceled this reservation well ahead of the stay dates- there should not have even been a room for someone to fraudulently stay in. Management has been unresponsive and unhelpful, despite time and patience on my end. Thus far the property is refusing to acknowledge their error and refund my charges. read more

I would have given this place 5 stars, but the hotel has been sold out for a while due to an event in town - which should give them plenty of time to prepare. But, when we went down for breakfast on Saturday morning there were about 30 teenagers and no food left. And it had only been open for 16 minutes. We had to leave to find food which was super inconvenient. You should be getting what you pay for, including breakfast. read more

Charged incorrectly for my reservation was told to just forward them the reservation via email. After 4 messages they finally responded and state we stayed one night more than we actually did. I'm pretty sure I know when we checked in and out! And my reservation was just for one night. I am shocked at the poor customer service! read more

We were not impressed with the cleanliness of this hotel room as the pictures here show. I certainly would not have used the sofa bed, and one set of sheets had a very large stain upon our arrival. Could have been worse, but could have been much better for the hotel it is. read more

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Beautiful room, would've given 5 stars except the layout of the room was a little awkward and details lacking. Love the lounge/work area but you can't watch television from the beds. The bathroom is lovely but having it in the middle of the room doesn't work well considering 1.The door is glass and every time someone uses the restroom in the night it lights up the whole bedroom, and 2.The bathroom door jam doesn't seal, it's a sliding door with a large gap between the wall so every light sound and smell is shared throughout the entire bedroom. Gorgeous room, layout and details not considered adequately. The blankets on the beds are paper thin and even with the heat on I was cold most of the night. Otherwise great stay! read more

I have stayed at this property multiple times as I am a lifetime Titanium elite member. A few weeks ago I made a reservation for a Tuesday evening by accident. I arrived at the hotel, one day later, only to realize I had made a mistake. I ended up staying at the property and simply asked for a refund for making a reservation on the wrong date. I have attempted to resolve the refund by phone and email with no consideration whatsoever. I contacted Marriott corporate and they also reached out to the property management. With no response. This is the absolute worst customer experience I've ever witnessed. This place will not survive with this business model. Horrific experience. Disgusting. And by far the worst experience in my 35 year career. read more

Nice, clean looking and up-to-date hotel. Very nice free breakfast. The desk clerk was very helpful and courteous.

Drove up to check in and the attendant was standing in the doorway smoking a cigarette. I walked over to the check in desk. She put her cigarette out and kept it in her hand, walked over to the desk and checked me in. Horrible smell of smoke. We proceeded up to our room. It wasn't cleaned. I called down several times. No answer because she was outside smoking. I came back down and told her the room wasn't made. She gave me another room. After putting my bags away, I walked back downstairs to go to my car. The attendant had her beat up mini-van parked in front of the doors. She was sitting in the driver seat with the door open, smoking a cigarette again. Disgusting! In the morning, I went downstairs for breakfast. No eggs, no regular coffee. people were circling the coffee area claiming someone is making it in the back room. We waited 30 minutes. I opened the door to the backroom, the lights were off and no one was in there. I went to the front desk where there was a different attendant. I told her we are all waiting for coffee, and that I opened the door and no one was there. With surprise, she said, "you opened the door"?. I said yes. She said she will contact the person who makes the coffee. She slowly walked back into that room and brought out the coffee. She walked up to me and said she was the one who was supposed to make the coffee and forgot to get it. I asked her if she was ok. She said she was tired. I commented that I hope she gets off soon. She said, "I just got here". The staff here are a joke. I will not stay here again. read more

This hotel went above and beyond for a family holiday event and setup the conference room for us to use. Caleb wAs extremely helpful and enthusiastic about his job and deserves a 5 star rating on his own. Someone give that kid a raise and promotion!! Hotel was clean, pool was well maintained and rooms were spacious and modern. I would highly recommend and would go again. read more

It was horrible, when we first arrived we thought it was a nice hotel it looked new and clean till we got inside... As anyone would we walked into the front office and started checking in the day prior we have reserved the room so it should've been done and ready, As my husband is telling them we booked a room the lady at the front desk tells us "the room is taken" we took a shock to this I cannot believe that I've been staying at this hotel and one day they give my room away but that's not even the worst part, the costumer service was outrageously horrible the manger was getting mad at my husband for being frustrated even tho anyone would be frustrated if their pre booked room/reserved room got given away the manger got as far as trying to kick him out. They offered us a different hotel and said we would get refunded and not charged for the next hotel.. we were wrong we woke up and I see my bank and we have been charged over 300+ for both hotels this is outrages and I can't believe this, this isn't what I expected for a good nice hotel... read more

A very nice and squeaky clean hotel. I was impressed with the nice room and the comfortable bed. A bit of domestic disturbance in room across from me and the police were called. Nothing the hotel can help. I thought all was well till 1 am when some schmuck rolls up next to the hotel and starts blasting his loud music for about 30 minutes before squeeling off in his Nissan, again I suppose it's just the neighborhood and nothing that can be helped by the hotel. But in the morning while checking out I found the gentleman to be rude and unfriendly and so despite the very nice upkeep and nice facilities, I must leave one less star. read more

This is your run of the mill basic hotels but it's pretty alright. It's basic with decent size rooms, close to the airport & town, no restaurant but do have continental breakfast. The staff is friendly! Not too noisy. Plenty of space in the rooms. I'd stay again! read more

My experience was not pleasant at all I will not book this location in Columbia, MO again due to staff. I didn't expect a Marriott chain to be so difficult. read more

We were super pleased with this hotel. The entire hotel was spotless. Everyone was pleasant and accommodating. The lady at the front desk offered waters and snacks since we are Bonvy members, and she was very efficient at checking us in. We were super tired and I think she could tell. She told us about breakfast and told us twice that if we needed anything or had questions to please call down. The room was extra comfy, especially the bed. There was plenty of parking and the area seemed safe. Without a doubt we would stay here again. read more