excellent property super pet friendy Ziah, was so incredible and nice amazing installations and a lot of dog parks read more

So the kids decided to move out and we're looking for a place. I helped them out with getting to a couple of them. They thought they had settled on a place when they found this one and it turned out to be a real good fit for them. They had an excellent move-in special that made the price a bit lower than what they had been anticipating paying. It will give him a chance to save a little extra money over the next year as well. I accompanied them when they went to the actual move-in after they had signed the initial agreement. We had to get some extra paperwork together that was needed to verify income and such and we brought that in so they could make copies and then get the keys. And went with them into the actual apartment to do a once-over and help them find anything that might need repair immediately. We compiled a list of minor items with only a couple of them needing to be done ASAP. The people that handle the service have been very friendly and efficient. The kids are now in a nice two bedroom apartment with good natural lighting and plenty of room for all their things. I've been helping them since the move-in with various small things that they have needed help with along the way. We've spent a bit of time chatting with the three people primarily working in the office and have all gotten to know them really well in a very short period of time. The complex has a very nice pool area with a section setup for entertaining along with a couple of barbecue grills and also a cooler. In the main office area there is a small business center there is a bit of a meeting room along with a coffee maker a refrigerator and bottled water available. Off to the side they have a small fitness center that the kids have already started using. You can access the fitness center 24 hours a day which is a nice touch. One of the big pluses about this complex is that it's up near the Posner Park area with plenty of stores to shop in and several restaurants within a very short distance. A new feature is coming just at the end of Posner is a BJ's wholesale club. read more

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The apartment complex is a few years old at this point, so if you move in. You will get whatever problems the previous tenant has created. Drains for me. Pricing has actually increased despite the half a dozen new apartment complexes being built over the past few years, and don't get me started on the fees. If you do look into getting an apartment here. Ask about the fees. That is where they get you. New management has arrived/been hired. Boy oh boy are they flexing their authority. Karens, all of them. Every little thing will be nitpicked. If you wish to be in a karenaucracy. Come on over. You will love the harassment. read more

Instead of Addressing My Previous Noise Complaint About Neighbors NonStop Slamming The Entrance Door, With The People Causing It, Which By The Way Is Still Going On. After I Spent Months Complaining About It And Every Complaint Came With A Ring Doorbell Video, Now They Want To Talk To Me In The Office? Solve The Problem, Then I'll Gladly Go Speak To You, For The Millionth Time. read more

This is being written by the daughter of previous renters. My parents lived here for 2 years (2021-2023) and asked me for assistance in writing this on their behalf. I have been to the apartment complex on numerous occasions and here is their review- Gave more than 60 days notice on vacating. Received a final bill which included cleaning apartment and rug. Charged $75 for non compliance of insurance. We purchased leasing insurance at the beginning of each lease for one year. As required by the leasing agent. The final bill upon move out restated $75 for noncompliance of insurance and the policy says we did not follow protocol for 1 day and they billing for the insurance of $ 75 for the 1 day. Other issues with living here include but are not limited to communication with front office staff due to high turn over rate (return calls will not happen). No reason to make make other complaints here. read more

Luxury homes that are overpriced and filled with roaches. We call the exterminator, constantly clean out everything, and still have a roach problem. It's disgusting. Office staff is passive aggressive. It's a gated community with a gate that's always breaking down and they don't fix it for months at a time. . Teens constantly jumping over fence. The pro is that target is right across the street. But beware of that I4 traffic that will cause a short trip to be tripled in time just to go around the corner. read more

COMMUNITY is overrun with BLACK MOLD (Heffa & service staff are complicit) Black mold = mildew in their language! Before challenging Heffa, get professional mold test & Attorney so you can legally get out of your personal death trap. The Mold levels in my apartment and different strains were shocking! 15 months of living there has taken a major toll on my health & quality of life.....1 month later and still suffering as I did while stuck there. Not to mention the fact that the community grounds look like the aftermath of a wildfire...barely any grass around buildings yet the most impressing red ant colonies that could easily break world record, snakes, owls & other creatures might pop up here and there...Pest control fee simply drives more monthly revenue. They charge AMENITY fees!!! They have no Amenities. A junky car cleaning bay & sink to wash your dog if you could do that to a dog. Fitness center right out of Mohammed Ali's era (wall pays homage) then you'll be charged fees for them having to bill the fees!billing the fees lol. When I couldn't get the BLACK MOLD issue resolved, I reported them to Code Enforcement....my monthly rent increased overnight by no less than $200. I was double charged for trash, service fees doubled and the "amenity fee went fro $10 monthly to upwards of $50 or more....fake "violations" were added or I should say amounts added to balance. By law/lease you must be notified of violations Laws don't apply here!Instead of simply remedying the maintenance issues cited by Code Enforcement, they prefer to take it to the streets literally....Get ready for immediate hard core harrassment every few days or so.constantly, at least a few times weekly.you'll have notices to enter daily for bs reasons - nothing done or checked just a power play with a gang of people wandering around your 700sq box...why not put energy into repairing the Moldy Springs & retaining residents! If you don't let the whole company in the unit when they show up - expect a visit from the POLICE. Once out of 50+ visits, I simply asked them to give me 20 mins as I was sick...it was 8AM! They said They were banging on door at 8AM! They left, said no prob... NOT EVEN 5 MINS LATER - POLICE banging on door demanding to know why entry refused..while entire fleet of golf carts rolled up behind him. This is just a sample of the crap you'll endure. Cop heard my response and left w/o word to them as he was annoyed...no reason to drag him here for their bs...They break all lease provisions...get an attorney before trying to approach the HEFFA ('manager:) with anything serious. The fake violation charges are creative as well, have you ever ripped up your mail & ran around complex littering about with your personal info on it? Heffa was proud of this one. I demanded it be refunded as that is borderline crazy. This is already a miniseries...it got much worse than that..now that I'm out of that death trap I can recover my money...any more time there and I'd likely be on a ventilator! AVOID THIS PLACE PLEASE...YOU'LL BE GLAD YOU DID! read more

ziah is awesome!!! her energy is awesome! just a great smiling face! very sweet and helpful!

As a former teanant I paid them so I could leave. These is called ghetto luxury. The appliances are outdated, the material in the bathroom is cheap plastic. The staff lie about everything. Keep records of all conversations, pictures and videos. The grill area and pool are always filthy. They give you a filthy apartment yet expect you to leave like new. When I gave my notice, Assistant Manager said I can pay it in 2 payments, yet I was issued a 3 day notice to vacate, although I was up to date with my rent and had a zero balance on my account. I have proof. Katrina the Manager refused to apologize. If the trash isn't picked up they will fine you, unless you can proof with video and pictures that you put it out correctly. It's not a safe place to live, and are quick to point out that they are not responsible for safety in the lease. read more

My girlfriend and I moved here over 1 year ago, and it is by far the best property in the area. Beautiful new development, great modern apartment, perfect pool, big beautiful skies! The staff here go above and beyond to help us, and always with a smile on their face. Lisa and her team have always been on top of things whenever an issue arose. Showing that not only is the community is a priority, but residents are too. Highly recommended! read more

Let me first start by saying that I thought I was moving into a luxury apartment for myself and 3 young children. I moved in August of last year. I was provided the concierge unit in which I had no idea at the time it was more expensive. However, my children were excited nevertheless. The property appeared well kept, stores all around to make it easier for myself as I am a single mother of 3. I just knew I had found my dream apartment since I would be paying almost 2800 a month. Boy I was wrong. Upon moving in I was never told that I had a neighbor with a LARGE dog above me. This was just the beginning of a nightmare I have had nothing but problems from the noise of my neighbor's dog galloping across the floor in the evening and at night. During the day when our neighbor is home she allows the dog to run above our heads, play with a hard dog bone while continuously dropping this bone above our heads on a hardwood floor. Sadly, it's not just the dog anymore. The bumping from our neighbor inside of the home as well. I work remote and I have to try to move to another room to be able to perform my job duties. I have been recording from day 1 and even had a sit down with the neighbor and the manager Lisa. Guess what. I am still having the problem and it's even worse. If my children and I wanted to sleep in on the weekends we couldn't. The barking, bumping,, and galloping starts around 7 am. During the sit down the neighbor asked why do I have to keep my dog quiet because of her? After all of this I spoke to the regional manager Pia who also lacks compassion or shows any empathy for residents. Pia called me and wasn't very friendly at all. She even raised her voice to me as if I was the problem. Her resolution was we have 2 units available we could move you to or you can get out of your lease. We can give you $500 to subside the cost of the garage that comes with the unit. The other option was to let me out of my lease, but I had 30 days to decide or the offer is off of the table. 30 days to decide and Christmas is in 25 days? How can I find a new home that soon? She advised that she could not do anything about the dog because it's a therapy dog which constitutes as a service dog. Last time I checked a therapy dog is not a service dog. The dog never goes anywhere with the owner. She doesn't ever even walk him. Of course move the african american single mother of 3 which serms a little bit racist. The neighbor had and currently has any consequences which is the reason why this matter has gotten worse.Ron who was the assistant manager was the one that showed me the 2 units that was being offered to me. The first unit was an apartment for a disabled person. It had the poles throughout the home etc and a ramp. Why would they offer this home to me and not my neighbor who proclaims to be disabled? The 2nd unit was so small that I declined that as well. Ron was great!! Sadly he no longer works for Posner. He was the only one that cared and understood as he had answered the phone a couple of times when I needed to complain about the noise. Ron advised me that I don't see why they are giving you such a hard time to get out of your lease now or in the future. We do it all the time for people. We'll guess what? I finally found a new place now the want me to pay an early termination fee. It doesn't matter if my children and I are still going through this severe noise disturbance..Lisa has turned her cheek about this situation and passed it oncedl again off to home office-Pia as always. I just want to be clear. I love pets and I do not mind some noise, but this has gone on everyday and night since last year. Posner still has done nothing. Lisa is very snobbish and lacks empathy and has no compassion for residents. It depends on what mood she is in. I understand policy, but if nothing has been done in regards to the situation. Basically they are saying take it or if you leave we will charge you. Would you really want to rent from a place like this? I haven't even told you about the bug problem. Don't rent here!! RUN!! Like Share read more

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Update: I forgot to add that when I moved out at the end of my lease, the leasing office contacted me maybe a week before I moved out and asked if I would be providing receipts for the professional cleaning after I move out or if I wanted them to do it at a cost of $500. Mind you, I'm in the middle of packing & moving and don't have time to research cleaning companies. Plus there is nothing in the lease about having to do this. It was highway robbery having to pay this cleaning fee, but I figured I don't have to clean at all, can just move out, pay the fee and be done with these extortionists. I was so glad to be moved out and done with them. Do yourself a favor and do not live here. read more

I just paid my last rent there today after not living there for 2 months. I was lied to at move in I was lied to at move out. Once you tell them you are leaving they have a whole different attitude. I paid my full lease even though I left early sometimes doing the right thing still doesn't matter. Today is the second I was charged a late fee of 50.00 can't get a answer on the phone and they blocked my emails... kinda makes me wonder what would happen if I was still living on the property. Scary read more

Me and my fiancé were trying to get an apartment there. They took out $750 after five days of not responding and accused us of editing our paystubs. Tbh I believe they didn't want to give us the apartment. The apartment was sitting around 1600 and shot up to over 1800 when she didn't want to proceed with our application. I would honestly suggested finding a place that responds when you call and has staff in the office when needed. I did not have a good experience at all. read more

Had a tour today with Mr Ron, and we loved it! His hospitality, charm and good spirit really sold us on the community. Beautiful community, spacious, ammenities are above and beyond. Overall, 10/10! read more

I just absolutely love this community and can't stop talking about them. Maintenance is literally always available, you put in a service request and by next day you're already receiving a phone call or a knock on the door. Yesterday I had Shadid and Ron come to hang a few things in my apartment, move some furniture and do some work on my porch. I needed them to put a scratch post together and they literally put in the request and came this morning. These two guys are beyond talented because let me tell you, my wife and I attempted to put that post together and it didn't get anywhere lol. I can't thank you guys enough for all that you do. #hardworking #talented #generous read more

If I could give this rating a 0 I would how are you gonna claim you're pet friendly but discriminate certain breeds you might as well say only pet friendly too small breed dogs and have it on your website so you don't waste people time and get their hopes up for nothing most idiotic rule to implement I've never came across a pit, Rottweiler , Doberman,etc that was not aggressive or attacked at all usually their the most loving it's the small dog breeds I've come across that bite and attack read more

This is literally the worst place to live. I moved here a year ago and since day one there has been unresolved issues. I had a 2 month old puppy that was killed inside of the community by another dog and the office did absolutely nothing. They did not want to help me get in contact with the police, animal control, or even the owner of the other dog. After the owner of the other dog reached out to me via a letter, they open the letter without my consent and for no reason at all, not only that but after I was able to contact animal control and they went over they told me that, due to all the inconvenience, they were not going to charge me for my puppy being at the apartment for no more than 2 weeks, and now they are charging me for it. After a couple of moths we had family over and they had a puppy; the office called us saying that the dog had to leave before 5 pm of that day or we would be fined and they would have the police involved. We then proceeded to leave that same day before 5 pm and they still charged us for the puppy. And now, after we moved out of the apartment 2 months prior to the actually ending lease date, because of all the incidents, they contacted us, charging us almost $1,000 and the breakdown of that amount are things like the dog rent (not sure if the one that die, or the one that had to leave that same day), late charges of payment (which is not true) water, and insurance for the apartment from after we moved out, taxes of the water, sewer and trash after we moved out, etc... We tried calling them multiple times to get an explanation and they haven't given us an answer. We asked to speak to the manager (as our last resources) to get everything cleared out and payed before the due date and the manager said that she has no interest in speaking to us. We have called for almost a month and nothing. They keep giving excuses after excuses to charge us, saying that they don't know what they are charging it, that is just the way it is, that they will not do anything about it and were super rude and racist towards us since the beginning. Overall I would not recommend this place to my worst enemy, this is literally a nightmare covered in glitter DO NOT FALL FOR IT. read more

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Over priced lack of amenities under staffed roach infested... Look elsewhere... Apex at Posner is brand new and right next door....

Have been living here for 2 years and have loved everything! Very reliable management and maintenance! Very friendly people that have made living here 10/10!! read more

I just move from NY and the team has been no thing short of wonderful. When they say they are pet friendly they mean it. I was gone for a weekend and the staff took care of my baby for me. They made sure he was walked and fed. If I could move my entire family from NY to this community, I would. That's how much I love them. read more

Ron is incredibly helpful and friendly. Maintenance is always around and the community is great!