I originally called around looking for basically anyone to just pull my tooth, it hurt really bad…read moreand I just wanted it gone. They got me in that day. It was a little later in the day and they discovered I had an infection, so they couldn't do anything more than numb it and prescribe antibiotics. Awesome, and I was thankful for that. We worked out a time and price for services. I decided to use their finance company and was approved for well over the amount needed at 0% APR for 24 months. Fast forward to the next date of service. Appointment at 9 am. Only person with keys to building, arrives at 9:30 with 6-7 patients waiting. Apparently the office manager wasn't there and no one seemed to know what to do. I informed them I was paying with their finance company (like the app said to do), and they got me back to a chair around 9:45-10. We talked about the "treatment plan" and they sent me a link for X amount of dollars. While the amount matched what was agreed on, the APR and time frame didn't! I refused, and after about 30 minutes, they sent me another link. Again the rate and time frame didn't match what I was approved for, so again I refused. Another 30 minutes go by. Finally at 11:30-ish, they bring a paper copy with no rates or terms, just a dollar amount of less than half of the original amount discussed, so I signed and they went to work. Fast forward again to today when the office manager called--first call, she was confused about the entire situation--how to use the app, the amount I needed to pay, the paper I had signed in the office for the final amount agreed on. The second call was even worse! She threatened collections even though it has only been about 2 weeks since the appointment and I haven't received a single form of communication asking for payment AT ALL. This isn't good customer service and it isn't good business. I've been in management for over 20 years. If your staff can't handle you NOT being there, that's not their fault--it's poor leadership.

Not very good dentist. Quality of care is lacking and not very professional. All of my teenagers…read moredid not like this dentist or his staff. Would not recommend

Dr. Murphy did my veneers several years ago. He did a wonderful job, they look so good and so…read morenatural. He is a great dentist, I highly recommend!

I just started using Dr. Murphy after my beloved dentist retired. He was recommended to me by a…read morefamily friend. I can't say how impressed I am by his whole staff. He took time to get to know me, never once pushed anything as far as treatments go. I did have a cavity that needed feel. He made the whole process comfortable, quick and seamless. So many things about his office impressed me, from just knowing my name, and my work, and asking about me- to his staff that are so nice and helpful. When I wanted to get an earlier appointment if one opened up, they made sure to call me at every opening they had, and eventually one worked for me, so win win for both of us. I've never known a dentist office to do that. They may say they do, but I was never called before now. Even after I got my cavity filled, Dr. Murphy himself, called me at 8:45 that evening to ask how I was doing, and check in with me. See if I had any questions and remind me that my gums were going to be sore and to take more ibuprofen. Whaaat??!!! Amazing. Please keep up the great work for the whole staff, because it's an experience like this, that will bond anyone to your clinic, and I will forever highly recommend you guys to anyone and everyone!!!!

The office staff is awesome! Cheerful smiles total attention, quick service…read more Love the new T-shirts by the way.

The short story is: they lie/gaslight after making you wait 50 minutes for your scheduled…read moreappointment, pretending that you came in an hour early (see below), even when you have an appointment confirmation showing that you came in on time. And after calling them on it, they still pretend like you were the one who made the mistake. They also will offer you things in the chair, like fluoride, without telling you that they charge $20 extra for that and that insurance doesn't cover it after the age of 18. The long story is: my husband and I usually go to the dentist together. Today we went to our 8am appointments. I scheduled them first thing because I find that doctors and dentists usually get you in closer to your appointment time when you get their first appointments of the day. We showed up at 7:57am and the lady at the front desk said we were both checked in. This was our 4th or 5th time going to this dentist. My husband was called back for his cleaning at around 8:07am. I sat there and watched as everyone who came in after us was called back. At 8:25am, the lady at the front desk saw me sitting alone in the waiting room and asked me my name again. I gave it to her, and she responded that she just wanted to make sure I was checked in and that she was sorry for the wait. No big deal, I thought. These things happen. I sat there. No one talked to me again until 8:48am when the lady came to call me back. After she called my name out, I responded that it was too late and that I didn't have time to be seen because I had already been sitting there for 50 minutes and my husband had to get to work, and since we drove together, we would have to leave as soon as he was done. The lady asked me to hold on a minute and returned to the back. This is where they lost me. The lady returned and announced to the waiting room that my appointment was actually at 9am, and that they were sorry if I misunderstood my appointment time. This was a lie. I think she said that to make the practice look better to all the people sitting in the waiting room (several people had showed up since the last time they spoke with me). My husband had received a text reminder yesterday from this practice with both of our names on it confirming our 8am appointments. So if she went back to check the system, she made the decision to lie to me about it. This practice had already done some questionable things, like making us wait more than 20 minutes for scheduled appointments and asking us if we wanted fluoride in the chair, then letting us know after the fact that there was an extra charge for that. Those are annoying, but not deal breakers for me. It was the lying that got me. If you're like me and sick of all the lying and cheating going on in the world today, I suggest you find another dentist.

if you have problems with dentists, or it has been a while, then Dr. Lee is who you are looking…read morefor! The nurses at the front desk are super helpful, and when you make your appointment they email you the paperwork, which is nice. They have the standing full-head X-rays, which are really nice! But they can also do the regular ones. If you have a difficult procedure they can offer gas, or needle. I needed a HUGE deep clean! In what I normally consider a horrible, painful, traumatic experience Dr. Lee made sure I felt NOTHING! They also blow soft air across your forehead and cheek during stressful procedures, to help soothe and relax you... a little weird, but it REALLY works! Just wait, you will love it too! I have had my teeth cleaned semi-regularly for almost 50 years, and have had tons of dentists. Dr. Lee is by far the softest, most gentle person I have ever encountered! Even after SUPER DEEP cleaning, I wasn't even sore the next day... I didn't even feel the numbing or anesthesia he put in me! This guy is the most undervalued dentist in Texas, I promise you!!! Even with a scheduling hiccup, they have found a fan for life! 5 STARS (more if I could give them!).

How this office gets a five star review is beyond me! Upon examining my grandson for a toothache,…read morethe lady made the comment that he needs to change his ways! How rude. Who is she to judge ANYONE?? The judgement continued from the whole staff from beginning to end, with whispers and dirty looks. Soooooo unprofessional these people are! Great impression to give to a young person! No wonder why people hate dentist appointments. NEVER GOING BACK!

I highly recommend Eagle Mountain Dentistry! Everyone in the office is incredibly kind, welcoming,…read moreand helpful. The entire staff goes above and beyond to make sure you're taken care of and to help in every way possible. The dentist is, without a doubt, the most patient and gentle dentist I've ever been to, and his dental assistant is just as caring and compassionate. They made me feel comfortable throughout my visit and truly took the time to make sure I had a great experience. Thank you, Eagle Mountain Dentistry, for your exceptional care and outstanding service. I highly recommend this office to anyone looking for a dental team that genuinely cares about their patients!

I moved to the area recently went to this dentist for a cleaning/checkup. The office is clean and…read morecomfortable. I was impressed by the front office. They were very efficient in setting up my insurance. The hygienist, Eric, was kind and informative. Dr.Renas explained the results of my exam and had a plan for going forward. Overall, I am very pleased with this dentist and this office.

Amazing office. Moved from a different State and was looking at reviews and took a chance for my 14…read moreyear old regarding her Wisdom teeth. They were extremely friendly, clean office, front staff was very pleasant. Wait time was nothing compared to what I've experienced in the past. They were very informative about the treatment, what to expect, and asked me and my daughter if we had any question or concerns and even offered suggestions. My daughter even mentioned she really liked the dentist, which is very rare. I will be back for me and my husband to be seen as well. Incredible.

It's hard to find a good dental office when you old dentist retires. I was referred thru my…read moreinsurance to this location and was able to make a appointment within a week of calling. From the office staff to the x-ray tech, the dental hygienist Casey and the Dr. Patel, this location really cares about your dental health. They do not rush you, they take the time to answer all the questions and concerns you have which is great. I would recommend this office. The dental hygienist Casey was very courteous and professional and took time to explain the old crown needed a replacement, as well as the service options available to meet my needs. After x-rays pictures and cleaning was given an extensive summary and treatment plan and it was my choice how to move forward without pressuring you to get it done right then and now. I was pleased with my first visit and will be back.

I love this place! A crown came loose on my dental implant Saturday, a day their office is closed…read more Called & left a message, and Dr. Wright opened the office to fix it! Now that's customer service! He and his staff exude professionalism and he knows more cutting-edge technique than any other dentist I've ever been to. Dr. Wright's office is full of all the bells and whistles we've come to expect, with premium equipment, flat screens,and headsets, and he's more than willing to seek out and purchase any proprietary tools to work on other dentists work. He has such a cohesive staff that works well together. They are very competitively priced and have early hours, too, so it's easy to get in before work. And, it's only about 15 minutes west of Fort Worth in the quaint "home town" of Weatherford ...definitely with the drive. If there is a Heaven, I'm sure this place is it!

Hands down the best dentist I've gone to! A totally professional and relaxed environment. My crown…read morecame off and they are getting me in right away. He does great work and won't sell you anything you don't need, just lays the facts out and leaves it up to you.

I switched to Dr. Hoover after attending another local dentist for two years. His prices were…read morebetter and he didn't try to sell me services I didn't need. Very kind man and his staff was pleasant. I wanted to write this real review to combat some of the negative things I've read on here. He's now my family's dentist. No regrets.

Best dentist in the west. Very friendly staff. Dr. Farmer is one of the rare awesome people still…read moreleft in the world. I would highly reccomend

The team is super sweet and helpful! Terry at the front desk was so reassuring about insurance…read morecoverages and helped me navigate through my policy! The dental hygienist was so good! She made my teeth feel so clean and she listened to my concerns, and sensitivities! The dentist was friendly, professional, and helped me with a dang cavity... Great team! I'll be back!

I have been going to Eagle Mountain Family Dental since Sept and I've had nothing but positive…read moreexperiences. The entire staff is kind and caring, however Tonya is my favorite hygienist! Highly recommend this place, especially if you have a fear of dentists. Dr. B is awesome. They'll take care of you and ease that fear!