Drip System repairs (10 homes checked and all needed repairs were completed.! In addition a broken valve requiring some heavy digging and pipe replacement 2-man team. Fast quality work. Definitely go to them in future! read more

Sprinkler Master Reno - Digging Down to Replace broken valve and new pipe too ! - Irrigation Near Me

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This team is simply outstanding! They respond quickly, advise to options professionally and are most reasonably priced for the 'Truely Professional Servoces' they render! We had a mid-yard pipe leak and he knew exactly how to find the exact leak spot; then quickly replace the pipe and remove the root! He responded to our emergencies, twice, in a super quick and most professinal manner! I will never use, nor recommend, any other irrigation service than Sprinler Master! He is a 'True Prosessional' and the most reasonably priced service possible! Cannot say enough about their great and excellent service. read more

Great service. Friendly. Very efficient. Made time for follow-up tweets. Recommended them highly

I used Sprinkler Master for a check up on our irrigation system as our water bill was high. He charged me $300.00 for an hours work! Further, the problem he said, was a deeply buried valve that he would return and replace for $700.00! Decided to have TMWA check meter, zone usage etc. Turns out I had 3 leaking toilets! Blue dye pills supplied by them. My landscaper then checked every valve on our property and found all fully operational. Hmmm! read more

Called for repair of 2 valves for zone control as my water bill was 65,000 gal last month. They did valve work and disconnected 1/2 of the drip system around my cactus (zone 1). Good so far. To close out the work order, I just needed to know how to winterize the system. That would happen in a few days. Upon inspection when I got home I found: - Zone 1 is flowing water but don't know where it's going. - Zone 1 was watering my roses, now it's not. - Zone 2&3 wiring is now backwards - Zone 4, 1 head was cross-threaded and flowing like a fountain. (I fixed this) - Zone 6 heads adjusted to not cover areas needed. ( I fixed this) It was my findings are that they did not do an operational check of the system. When questioned about this, they said nobody was home. NOT TRUE, my wife and teenager were home all day since she works from home now. When questioned about the heads, they said they replaced 18 of them. (Please note photos as I don't think they did) When questioned about the still flowing water and my roses not getting watered by the drip system, nobody has an answer. The tech I had to come out and look at all the issues said, "give me a week to fix this and make it right." So they call a few days later to make an appointment, which puts the situation further than a week out. At this point in time I cannot recommend this company. read more

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Brett is an honest hard working guy who sticks to his word. Let's just say I had a bad experience with one of his workers and he came by personally and made it all right. This yard reconstruction was something I've been saving for 17 years, so I was very excited to finally get this accomplished. When things went wrong Brett came out and fixed the entire install. Just got give him credit for doing the right thing even though I know it cost him some big bucks. read more

Sprinkler Master Reno - After, all fixed and replaced with fresh sod - Irrigation Near Me

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Eric and his team helped me immensely. I had a huge dripper leak that I made worse when I tried to dig it up as I cracked my supply line in the process. My drippers from the front to the backyard were sleeved so they help dig until the other end of the sleeve was found. Also replaced my backyard valves where I cracked the supply line. Their estimate and service was very fast and helpful. Valuable price as well. Would recommend and use again. read more

Guy got right back to me to set up appointment. Technician showed up on time & was friendly. He busted out the job same day- we were thrilled to see it, no games. The price was fair. The dude worked fast, tested repair before leaving, didn't leave a mess, then sent us a detailed, easy to pay:) bill. That is the kind of smooth transaction I would like more of. Thanks Sprinkler Master- you'll be hearing from us again! read more

I have an irrigation issue in my backyard that needs a professional irrigation specialist to repair. I called them and they actually came out the same day to diagnose the issue and get what they needed to give me an estimate. Great service so far! But then they never sent me the estimate. I have called the company twice and left a message stating that I was still waiting on the quote for repairs but have not received a call back or an estimate. I understand if they are busy and don't have time for my job, but at least be professional and let me know. read more

** HIGHLY NOT RECOMMENDED ** I called, spoke with a pleasant woman (from a call center) which had an opening/cancellation the following day. She said my appointment would be at 5pm with a service window of 5 to 7pm (to do repairs) She advised me that A TECHNICIAN NAMED CHRIS would meet me at my home. I rushed home from work to meet Chris the technician and patiently waited, I thought I may had missed the doorbell and check my Ring log, NADA..... Unfortunately, no one showed, no one called, and apparently no repairs WILL BE done. From my Perception it appears that they are not committed, responsible, or able to provide great Customer Service; in addition, It's Highly irresponsible for company not to verify an appointment, or provide a courtesy call due to delay. In addition the address posted on their web site, is only a few blocks from my house on LaRue Ave.. Guess what ... No Sprinkler Master there read more

I had Brett from Sprinkler Masters come out in Nov 2020 as I found out that my irrigation system was leaking since I purchased my home in March!  He responded quick enough however, he was much more expensive than I would have ever imagined and cut corners at every turn.  He dug a giant hole and then instead of refilling with dirt, he put a bunch of insulation and garbage in the hole, then covered with some dirt, thus the entire thing sunk by about a foot.   Also, I had a lot of large river rock where he dug the hole... that was BEFORE he dug the hole.  When he left, he left a giant mess and the river rock was no where to be found!!  He also never bothered to bring more dirt or rock in to bring the levels back to where they were prior to his starting the job so it looked God awful.   Now it is spring 2021 and I turn on my sprinklers and sure enough, I have a leak right where Brett had performed work just six months before!  I called him and he never returned my call.  He knew he did a half-a$$ed job for a few thousand dollars and I was essentially robbed by him.  All I wanted to do is see what he was going to do for me and he didn't have the decency to return my call.  He runs what is utterly a useless service and should be shut down by the BBB, which is where I will file my next complaint! Overall, the guy is as bad as they come and I would NEVER use them again.  They are way over-priced, cut every corner they can, steal rock from your property, leave it as a giant mess, and then don't even do a good enough job to actually fix the problem!! read more

I spoke to one of the Sprinkler Master employees in a Parking lot, "not good on my part" he told me that if I used their service it would be $35 to show up, $35 an hour plus parts. Just got an invoice for $110.00 an hour and a total of $443.91 to fix 2 sprinkler heads. My bad for not doing my "due diligence" will never use these guys again. read more

We've worked with Sprinkler Master in the past and weren't thrilled with the work done but didn't want to write them off from one visit. We called them back for another chance and found out that this company was bought out by new owners earlier this year. We are AMAZED at the work Eric (new owner) and his helper did. We had a larger break in our line somewhere and a valve that needed to be changed out. Very transparent with what needed to be done, got us scheduled quickly, and pricing was more than fair for the quality of work being done. Give the new ownership a chance if you are hesitant because of old reviews or old work, their service is unmatched and you won't regret it!! read more

I was able to get an appointment in just a few days out. Before they arrived another problem, a crack in the water valve, appeared. They were able to fix both the leak in the drip line and replace the water valve in the same trip. It was great. Very friendly and knowledgable. Very satisfied. read more

Lady in the office is very pleasant. Set me up for repair work that was scheduled nearly a month away. When an earlier opening came up she contacted me to move my appointment. All contact I had with her was great. Tech and helper showed up as scheduled. I was advised prior to work commencing that it would cost between $750-1000 if they had to dig. Repairs were undertaken and completed. A couple of underground valves were replaced. 6 hours 30 minutes of labor digging, replacing valves and refilling the hole. This was spread over 3 days, including the 1 day the job sat idle when no one showed up. Total cost: $1000 So far the work seems to be satisfactory. Just think the price was a bit high. read more

Professional, polite, prompt, prepared.... My wife and I scheduled a service call to evaluate an ongoing irrigation and sprinkler issue. We scheduled a 9:00am appointment they were right on time! I walked them around front and backyard explaining what I'd like to have accomplished then was given a satisfactory estimate to proceed with work... We had Chris and Matt who went right to work, no fuss or waste of time... Chris directed Matt and left me feeling confident I had made the correct decision... All issues handled, all repairs fixed, everything tested good... Chris, (Master Sprinkler) along with Matt handled my paticulars professionally and would recommend this company to anyone needing repairs at a reasonable price... Great job! Thank You read more

These guys are awesome!!! The tech showed up 30 mins early!! Normally people are 30 mins late. Did an excellent job fixing my sprinklers and a super fair price. I will for sure call them again when I need sprinkler repair. read more

I had Ben come out to investigate some water in my outdoor valve boxes for my sprinkler system. He assessed the problem and offered a solution that was fair in price. He completed the job of gutting and redoing the interior parts on both boxes, problem solved. I recommend his services. He even came back out after the job was done and helped with another small issue that was not his fault. Great customer service! read more

Sprinkler Master is an amazing company and should definitely be one of the first companies to call when you need help with anything to do with your sprinklers. They are very reliable, fast, and amazing at what they do. Call Sprinkler Master if you need anything done with your sprinklers. read more

I called, Brett and his son Trey were quick to respond and fix my pressure valve for my front yard system. They provided an accurate estimate, worked with my budget and were efficient and their work. I asked a few questions about winterizing and all were answered thoroughly. Very satisfied with the work. Thanks again. read more

Brett and team arrived on time and worked the issue I had with my sprinkler manifold and a large leak. They tested and found another leak. They fixed that and made sure all was in order, took the time to get it right and cleaned up very nicely. Very professional and kept me informed as they worked on things. The office handled my call promptly as well and even scheduled me in earlier due to someone else cancelling. Thank you! read more